Not a "bad" cruise by any means, but the overall experience I would list as average. The quality of care has greatly diminished and it seems the staff's overall attitude is one of not caring.
Food in main dining room of low quality, never close to being warm (even after sending back). After two negative experiences ate at the buffet thereafter.
Housecleaning was very poor. All the windows ...
We like cruising and had the opportunity this year to cruise over Christmas - looking for R&R, we chose the Panama Canal cruise which had a number of sea days.
Staff were always pleasant but it was 50/50 as to whether a request would yield a positive result - perhaps a language problem but it felt more like a management decision to not give staff any discretion in dealing with guests.
The ...
We chose this cruise for a new experience. We have cruised other lines but this was our first HAL cruise. The staff are all 5 star +. BB King Band and singers are truly fantastic. All of the shows were good. Food in the main dining room was very good. The buffet was ok. We met some wonderful fellow cruisers and enjoyed out conversations with them. The casino was a bit on the small side but it ...
I am top level with Cunard and Princess. I needed a one week Caribbean cruise near Christmas. Cunard only had a 2 week from New York and Princess didn't fit my dates. I hadn't sailed Holland America since 1973 so I decided to try it. I knew I made a mistake the minute I walked on board Eurodam. The atrium area was dreary and had no activities around it. Other complaints included running out of ...
To be honest, the cruise was great, very relaxing with good service and food.
Embarkation was unbelievably fast. It took us less than 15 minutes to be on the ship! What was disappointing was the cabin location themselves.
Our family of 4 - mom, dad, sons (22) and (19, enjoy the experience of the main dining room and ate there breakfast and dinner. Had great food and service (except for ...
Simply put we loved everything about our cruise! The entertainment was top notch. The singers and dancers on board were fabulous we went to all 3 nights of their shows, we enjoyed the dueling pianos, Island Magic Drums, a comedian and the BBC America Show with the band and Lincoln Center Stage musicians.
We were in a Signature Suite-It was a nice size for my husband, mother and myself. My ...
I had a great offer on fares. Daily activities were almost zilch and worse when in port.
While the buffet for breakfast and lunch were very good, the dinners in the main dining room were barely mediocre. Menu choices were limited, soup was served tepid and portions were on the medium to small size.
Entertainment in the Main Stage left much to be desired. A comedian was very good, the ...
The week before Christmas, I embarked on the Eurodam in Fort Lauderdale. My son had come down with the flu so I wound up traveling solo. I had already booked my cabana in the Retreat. I LOVE HAL because it is the only ship where you can get into your stateroom as soon as you board the ship. No more lugging around carry on bags until 2:00pm.
Dropped my bags and headed up to Deck 10 to the ...
We were slightly disappointed on this cruise for a few reasons. We have sailed on her twice prior and even just coming out of a refurb she looks worn The on board activities seemed mostly geared to the spa and computer classes and not much else to do. Gone are the cooking classes being replaced with Americas Test Kitchen They did a nice job with Christmas decor around the ship and it seemed very ...
I'll start this review by saying my boyfriend (25) and I (24) were definitely the youngest couple on the ship. I've been lucky to have sailed with Holland America twice before (Ryndam and Niew Amsterdam) though I always choose my cruise vacations based on the timing and itinerary rather than the ship. The dates happened to work with our schedules and we flew into Fort Lauderdale the day of ...