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Holland America First-Time Cruisers Cruise Reviews

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Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

288 Holland America First-Time Cruisers Cruise Reviews

Cruiser rating
Excellent
171
Very Good
62
Average
31
Poor
11
Terrible
7
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Family Cruises
Family Cruises
820
Senior Cruises
Senior Cruises
497
Romantic Cruises
Romantic Cruises
317
First-Time Cruisers
First-Time Cruisers
288
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Friday Fen Wolf
Member Since 2011
1 review
11 forum posts
9 helpful votes
We had a family group of 18 ages from 8 to 76. Everyone had a great time. There were lots of activities for all interests and age groups. The younger ones spent lots of time in the kids pool and Club Hal. While on board, the older cruisers ... Read more
Buffett123
Member Since 2012
2 reviews
17 forum posts
9 helpful votes
Sailed March 2016
First was not going to write a review since ship is doing a transatlantic and then dry dock but after looking over some of the last reviews I thought they were unfair and totally misleading. This was our 9 cruise on five different lines ... Read more
sunhat123
Member Since 2016
1 review
1 forum post
1 helpful vote
Sailed February 2016
We enjoyed our two-week cruise from Singapore to Myanmar and return aboard the Volendam. As first-time cruisers we found the relatively small ship very comfortable. HAL upgraded our cabin from oceanview to a Lanai cabin on the lower ... Read more
afohara
Member Since 2016
1 review
0 forum posts
24 helpful votes
Sailed February 2016
Our cruise on Holland America was a deep disappointment. We began by having Holland America picking up our luggage at the hotel--and promptly losing it for the entire voyage. A baggage department employee tried to blame the airline and, ... Read more
BrownEyez66
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed January 2016
I have to say it was my first cruise and the ship was beautiful and clean. The room was supposed to be partially obstructed, however it was fully obstructed, unless they count the sky as partially obstructed. The staff was awesome! ... Read more

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mmbuzz
Member Since 2015
1 review
7 forum posts
2 helpful votes
Sailed January 2016
Hi! I was a solo female traveler (revered by some, scorned by some). I didn't stay at any hotels. The ship was clean and accommodations were enjoyable. I can't complain about anything - the staff was attentive, they knew my dietary ... Read more
SuperdudeAbides
Member Since 2015
1 review
41 forum posts
1 helpful vote
First time cruisers (my dear wife and myself) we read reviews, we did our research. Getting on and off the ship was an art, it was flawless and the airlines could learn a lot. The ship (though old) gave a great first impression and the ... Read more
Majikinfl
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed December 2015
Being a first cruise we had little to go on except reviews and friends who have cruised a lot. We learned we did not ask the right questions before we booked. we are partly disabled and found many things we were unable to do. We did not ... Read more
theBrosher
Member Since 2015
1 review
1 forum post
1 helpful vote
This was our first cruise, and we booked for 2 weeks to celebrate our honeymoon. We are 26 and 33. When we booked the trip, we didn't realize that Holland America was geared towards a mature crowd (50+). We are not big drinkers or ... Read more
Dillons4
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed October 2015
First let me say my husband and I are 53 and 52 and this was our 1st cruise. Checkin, check out and getting our rooms were great. It's was the food and entertainment that was a BIG disappointment. All foods shut down 9:00 or 10:00 and you ... Read more

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Cruise4food
Member Since 2015
1 review
13 forum posts
4 helpful votes
Sailed October 2015
Maasdam was a good size for a first time cruiser. Enough choices for restaurants and lounges without being crowded. If I remember, the quoted number aboard was around 1160. Stateroom I-029 on Navigation Deck has more than enough space for ... Read more
kahrah01
Member Since 2015
1 review
0 forum posts
6 helpful votes
At our friends' urging for us to try cruising, and not wanting a daily docking, we went all out with this 25 day, 10 port cruise. It took two days to get the gist of the routine, but by day three, we were hooked. HAL definitely met our ... Read more
JosNaylor
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed September 2015
I am not a usual contributor to review forums but I am struggling to reconcile the wonderful cruise just experienced on Volendam with these recent negative reviews on Cruise Critic. A strong influence on the enjoyment of any cruise will be ... Read more
liz358
Member Since 2015
1 review
0 forum posts
3 helpful votes
Sailed September 2015
My daughter and I were on the holiday of a lifetime and it included the cruise on the Volendam to Alaska. Our room was surprisingly spacious and had everything in that we needed. The roll call for safety instruction was a long faff but ... Read more
tpamm
Member Since 2015
1 review
1 forum post
4 helpful votes
Sailed September 2015
After booking the 14-day round-trip cruise (first cruise, first time in Alaska) I became a little nervous after reading reviews on Cruise Critic and wondered if we'd made a mistake. Happily, we did not and will take HAL again for another ... Read more
Helpful? Thank tpamm

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mollyskin
Member Since 2015
1 review
0 forum posts
6 helpful votes
Awful from the beginning. Rude people and nobody to help with problems. This was a trip with so much that was wrong that it would take more space than allowed. We spent extra money for this ship thinking it would be better for us as ... Read more
JWalshe
Member Since 2015
1 review
0 forum posts
6 helpful votes
Sailed August 2015
Our first (and probably last) cruise was chosen in order to visit Alaska while we were staying in Vancouver. We found the ship to be well appointed and in exceptional condition if not a little dated. The crew to be very helpful and ... Read more
Miss Jane C
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed August 2015
We have no complaints about this cruise. We stayed in a Neptune suite and maybe you get what you pay for in accommodations. No one can predict the natural occurrences but we sure lucked out with glacier calving, orca and humpback whales, ... Read more
Diamond_Skies
Member Since 2015
1 review
0 forum posts
6 helpful votes
I am not a cruise person. I don't feel that I fit in with my idea of what a typical cruiser passenger and therefore was not sure what I would think of my first cruise to Alaska. Although I have never really wanted to go on a cruise, I ... Read more
DHY
Member Since 2015
1 review
0 forum posts
0 helpful votes
Never having been on a cruise before We listened to many people rave about Holland America and selected them. We really enjoyed the trips off the ship and listening to the tour guides. The tour guides were very good but the bus rides ... Read more
Helpful? Thank DHY

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mikesdaughter
Member Since 2014
1 review
1 forum post
2 helpful votes
Sailed August 2015
Being first time cruisers, we had no idea what to expect once we boarded the Westerdam. The embarkation process started about 11:30 am and moved along very quickly. We found our room on the Rotterdam deck aft #7136. Our luggage was ... Read more
Colleen and Steve
Member Since 2015
1 review
0 forum posts
1 helpful vote
My wife and I arrived at the Vancouver Airport at 11am. Were met and welcomed by a HAL rep who arranged for a cab to the Pan Pacific. The Pan Pacific allowed us to check in immediately and our luggage was taken to our room. Nice ... Read more
FormerDon
Member Since 2015
1 review
0 forum posts
0 helpful votes
I booked the 7-day cruise in suite class along with land 6 months in advance and looked forward to our first cruise. Our journey began in Fairbanks where after arriving off our flight we were greeted by Holland American staff who pointed ... Read more
Deb Thomas
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed August 2015
This was our first cruise, and hope it isn't our last. The ship was beautiful. We were spoiled everyday by staff.....from the ones that cleaned our room, to those that served our meals. All were extremely cheerful, friendly, and ... Read more
Alialio
Member Since 2015
1 review
0 forum posts
1 helpful vote
We recently traveled to Canada to embark on the Maasdam for a 7 day cruise to Boston via Qubec, Prince Edward Island, Sydney, Halifax and Bar Harbour, then on to Boston. We are in our 40's and took our two teenage daughters with us, so ... Read more

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