Anniversary celebrated on day 3, Juneau. Saw Alaska for 1st time.
We picked this itinerary because of simple Vancouver departure and return location, and wanted no more than 7 days. HAL offered the ideal itinerary and made a compelling last minute booking offer (we found this 60 days prior to) Dates worked for an easy day ahead and day after in Vancouver with only a week off work. Would ...
The service in the main dining room was great. This may have been partially due to sailing about half full and the third floor dining was not utilized. Service in the Lido was great too with the staff fully willing to bring additional items directly to your table. This was my first inside passage trip visiting Juneau, Skagway and Ketchikan. The weather was great in May and I had excellent ...
Our first cruise, saved and planned as was supposed to be our big special holiday and feel let down by Holland America, they were recommended by family members who raved about how great they were but not a good impression. Most staff amazing, helpful and friendly. Then go to get a mojito from pool bar and rude, patronising and belittling bar waiter left me in tears, I could not return back to the ...
We have enjoyed previous holidays with HAL and were anxious to get back cruising after two years stuck at home. As we prefer not to fly, a trip out of Vancouver was very convenient. The price was reasonable for a balcony cabin and we opted for the Have It All package. The pre-cruise requirements were a bit of a hassle (Covid testing, ArriveCan and VeriFly documentation) and a lot of people seemed ...
We chose this cruise because we would not require airfare as we live I. The departure city of Vancouver. Wanted to try a newer ship, I thought HAL would have fewer children and better COVID protocols as they cater to an older clientele. This was my first cruise since Covid.
I was very surprised at the general lack of cleaning around the ship, never saw any staff sanitizing elevators, ...
Most of the staff is very kind on a regular base. When it comes to complaints at the front desk (disputing charges for excursions we did not book and participate) staff appears to be stressed and less friendly.
Food in the main restaurant was good, but spare ribs could not be cut or chewed from the bones.
The navigator app did not always work when mostly needed to show room key barcode, ...
Cruised Alaska. Had the most amazing weather and time. The Koningsdam is a beautiful ship. I understand it is a medium size ship, but it feels small. Had a balcony cabin on the 11th floor. It was clean and like any other balcony on a cruise ship. Bathroom is small, shower has a real door which is nice, toilet placement is stupid. You will understand. The beds are narrow, short, but ...
We booked this cruise a while back, hoping that Covid would be a distant memory. We had tried Carnival (too mess/noisy), Norwegian (Liked it a lot if only a little antiseptic) and took a shot at Holland America. Our room was lovely (Neptune Suite) with an enormous living room area, big bathroom, a dressing room for all my lady-crap and closets for days. We even had a teak dining table on the ...
Loved Alaska and we were lucky enough to have sunshine until the last port of Ketchikan. I have a bazillion beautiful pictures and memories for a lifetime. If I could separate the ratings, I would give the itinerary a 5 and the ship a 4.
We did the Tracy Arm excursion where you get off the ship onto an excursion boat out in the middle of the water and spend 7 hours exploring and then meet up ...
A great cruise , Service a five,entertainment a five,, food a four but there was no need for the rolling on the inside passage. It seems they’re trying to save some money on fuel and both my friend and my wife were slightly seasick because of it. they did a very good job except for embarkation and their screwup‘s with VeriFLY which they were using for the first time and resulted in long lines. I ...