Holland America Family Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
989 Holland America Family Cruise Reviews
Cruiser rating
Excellent
462
Very Good
233
Average
138
Poor
88
Terrible
54
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Family Cruises
Family Cruises
989
Senior Cruises
Senior Cruises
739
Romantic Cruises
Romantic Cruises
457
First-Time Cruisers
First-Time Cruisers
294
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Ejbirdie
Member Since 2013
1 review
2 forum posts
3 helpful votes
Sailed September 2016
We chose this cruise because we had not been to either New York or the Maritimes before. We had cruised Holland America many years ago and enjoyed their ship and service. Zuiderdam is very spacious, well laid out, and by the 10th day ... Read more
Swandi n Meow
Member Since 2016
1 review
13 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
trudylynne
Member Since 2016
1 review
Sailed September 2016
We wanted a change from the usual cruise ports. Also was hoping to see the leaves change color. We have sailed on a Holland America ship before (Noordam) so I knew what to expect. I was sorely disappointed in the Veendam. Even though it ... Read more
shamtipp
Member Since 2016
1 review
8 helpful votes
This was an excellent cruise with a very exciting places listed to visit the ship is modern very clean , and the stateroom we had was clean and well fitted. it was a veranda stateroom , the room staff really look after the rooms. ... Read more
mpersons
Member Since 2016
1 review
8 helpful votes
This was our first time on HAL and to Alaska. I have been on two other cruises with Carnival and Royal Carribean. Overall it was a very good experience. The rooms were bigger than I expected and very clean. The attendants were friendly ... Read more
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E.P.Dowd
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
Arrondor
Member Since 2012
1 review
4 forum posts
75 helpful votes
It was with some trepidation we took our first Holland America Line cruise after reading the reviews here. Having experienced a near perfect holiday, I am writing this review to try and add some balance to the negative reviews. To add ... Read more
downunder9
Member Since 2009
12 reviews
6 forum posts
8 helpful votes
I was really interesting on going on a Holland America Cruise as I have been on many cruises but this was my first Time Boarding was easy and simple as you would expect. We were part of a large group and despite going through US ... Read more
sagafemina
Member Since 2012
2 reviews
14 forum posts
6 helpful votes
Chose a rather limited Alaska itinerary in favor of simplicity of travel with eight year old twin grandchildren on their first cruise. Couldn't have been happier with the choice, as we were even able to take public transport to and from ... Read more
drneal
Member Since 2015
2 reviews
203 forum posts
9 helpful votes
This was my 10th cruise on my 5th cruise line. We usually go on Mega ships in the Caribbean. I didn't know what to think about Holland America or the Veendam from the other reviews. I was pleasantly surprised. The ship was a ... Read more
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Bob_plus_Four
Member Since 2016
1 review
13 helpful votes
Sailed August 2016
Hang on, it is a long review. This was our first Holland America cruise and the first on anything but Disney since 1998. With a total of eight cruises we are fairly experienced with high expectations. We did a 12 night Eastern ... Read more
rleefamily
Member Since 2016
1 review
22 helpful votes
Sailed August 2016
I have travelled 3 other cruise lines and thought I would try Holland America and this is what I found: Pros: - very little waiting time to embark and disembark - exterior of the ship quite beautiful - size of ship was perfect ... Read more
jig789
Member Since 2016
1 review
15 helpful votes
This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music ... Read more
dahling8
Member Since 2016
1 review
4 forum posts
3 helpful votes
Sailed August 2016
Spent 4 nights in Boston prior to our cruise followed by 4 nights in Montreal upon disembarking. We booked our own tours and hotel in both cities and the hotel took us directly to the Black Falcon terminal in Boston. This is our first ... Read more
kira5
Member Since 2014
2 reviews
41 forum posts
18 helpful votes
We took this cruise 25 years ago (but on the Westerdam) and what we found interesting was that we paid the same dollar amount. This knowledge couldn't help but be a factor. That it could be done at all for the same price seemed ... Read more
Helpful? Thank kira5
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3ssn
Member Since 2011
1 review
189 forum posts
16 helpful votes
We are a family of 4, mum, dad and twoo teenage daughters. This was our 6th cruise with HAL, all in the Med. The Oosterdam was recently refurbished in dry dock. She looked very fresh. We used anytime dining but with an angoing reservation ... Read more
Helpful? Thank 3ssn
Gr8trips
Member Since 2014
1 review
15 forum posts
13 helpful votes
Sailed August 2016
We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach to the hotel. Was a ... Read more
lilybob
Member Since 2008
6 reviews
632 forum posts
26 helpful votes
We chose this sailing to celebrate some family events and experience the Koningsdam. Embarkation Traveling 7 day leg from Amsterdam with mobility impaired family member. Smooth embarkation process. A storm in the North Sea resulted ... Read more
yulia.clark@gmail.com
Member Since 2016
1 review
25 helpful votes
Sailed August 2016
This was our first cruise and it was well below our expectations overall. The rooms are great, clean and modern with good bathrooms, the crew members are excellent and very hard working, BB King club offered great shows in the evenings. ... Read more
owee baby
Member Since 2013
1 review
62 forum posts
5 helpful votes
We decided to go on this cruise for a number of reasons .We had never been to Alaska before and wanted to see this majestic place ,as we have heard the views were fantastic . and this turned out to be very true .I truly enjoyed the ... Read more
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FearTheFrog
Member Since 2015
1 review
28 forum posts
12 helpful votes
We are a family of four, with children ages 9 and 7. We traveled with my mother who also had a friend on board. There was something for each of us! The kids are BEGGING to go on another cruise. They utilized the kids area, the pool, the ... Read more
Horned Frog 2
Member Since 2016
1 review
3 helpful votes
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
10 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
20 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
maria.miller
Member Since 2016
1 review
3 helpful votes
I found the whole experience on the ship excellent.the embankment onto the ship was well organised no hanging about like at a airport, the check in was very efficient, I was surprised how quickly we got on the boat no hanging around which ... Read more
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