Holland America Family Cruise Reviews

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Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

863 Holland America Family Cruise Reviews

Cruiser rating
Excellent
419
Very Good
193
Average
122
Poor
71
Terrible
44
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Family Cruises
Family Cruises
863
Senior Cruises
Senior Cruises
554
Romantic Cruises
Romantic Cruises
349
First-Time Cruisers
First-Time Cruisers
291
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Cruiser_-_Chris
Member Since 2016
2 reviews
19 forum posts
2 helpful votes
Cruise was nice - Wait staff left something to be desired (especially breakfast) Our MAIN problem was it seemed once the waiters brought your food they acted like you didn't exist any more. If you needed drink refills; more bread; or ... Read more
dlm123
Member Since 2016
1 review
0 forum posts
9 helpful votes
We booked this cruise on the Veendam since we wanted to see Canada/New England and these cruise dates worked best with our schedule and vacation time off. My overall cruise experience was low because of the ship's extreme need for repairs ... Read more
avilady
Member Since 2016
1 review
0 forum posts
18 helpful votes
We did not pick this ship, we were with a group of 12. This was our fourth cruise with four different cruise lines. I have to say it was the worst. Getting on was a breeze as was disembarking. We had three pieces of luggage and only ... Read more
Bitterrooters
Member Since 2012
1 review
2 forum posts
7 helpful votes
The service and food is amazing on this cruise line.Every crew member was helpful and inviting. We ate at all of the dining venues and was pleased with the quality and variety of each restaurant. We never had to ask for drinks on the ... Read more
Gus1930
Member Since 2016
1 review
0 forum posts
62 helpful votes
Sailed May 2016
Nieuw Amsterdam, Inside Passage Alaska, May 21-28, 2016 Let me say up front this was one of the most disappointing travel experiences I have ever had – and I have been fortunate enough to travel extensively both professionally ... Read more

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TravelOften!
Member Since 2016
1 review
0 forum posts
15 helpful votes
The "Beautiful and Elegant Westerdam" is average at best. It's a great budget friendly cruise to Alaska but as far at the "cruise" experience... MEH has been a great description used by other travelers. My friend ... Read more
njfeller
Member Since 2016
1 review
0 forum posts
6 helpful votes
This was our second cruise, with the first being with Norwegian. The disembarkation process was excellent. We were assigned a color and number (Pink 3) based on our desired disembarkation time (we chose 9-9.30). We could not hear the ... Read more
betsy23
Member Since 2010
5 reviews
22 forum posts
14 helpful votes
This was my fourth cruise to Bermuda, second on Holland America. I had cruised twice before on Norwegian. GETTING THERE: My parents live near Boston and I spent Friday night with them. My husband drove us into the Black Falcon ... Read more
CarolynL58
Member Since 2016
1 review
0 forum posts
5 helpful votes
Sailed May 2016
Our travel agent booked this for us. It was part of an 18 day Cosmos Tour. As first time cruisers we did not know what to expect but we were not at all disappointed. Embarcation at Canada Place, Vancouver took forever, which surely can ... Read more
janice.mccullough@live.ca
Member Since 2016
1 review
0 forum posts
10 helpful votes
This was a mother/daughter cruise. My daughter is 19. As first time cruisers, the choices were overwhelming, but this cruise line seemed to have a lot of options for a reasonable price. A big draw for us was the Art Gallery, Cooking ... Read more

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Michael1954
Member Since 2016
1 review
0 forum posts
21 helpful votes
Sailed May 2016
I will preface by saying this was our 7th cruise overall and 3rd to Alaska, but our first with Holland America. Let's start with what was good. Embarkation was fairly easy and our staterooms were accessible as soon as we boarded. Our ... Read more
bridal1
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed May 2016
My first on Holland America and I've done 9 on Princess and I'm still partial to Princess. Nothing at all wrong with Holland America. I just think Princess is the better of the two. I don't know that I could pinpoint any one thing, but ... Read more
ccfandango
Member Since 2013
1 review
0 forum posts
4 helpful votes
Great way to show elderly parents some of Europes highlights in comfort and without the hassles of overland transport and accommodation and introduce them to cruising, Cruise itself was great, ports visited from Barcelona to Venice gave a ... Read more
FieryGoddess
Member Since 2016
1 review
0 forum posts
15 helpful votes
Having never before tried Holland America, but, knowing they were rated 5*, we took advantage of the spring break, hoping for lovely time, good food and good weather. Sadly, these expectations were not met (apart from the weather). ... Read more
CruiseGal1213
Member Since 2016
1 review
1 forum post
8 helpful votes
Sailed April 2016
I can't compare HAL to any other line as it's the only one I've cruised on. However, my Mother was on almost every line available in the US and Europe. After she tried HAL she stayed with them and became a 4 star mariner until her ... Read more

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CruisinHarvey
Member Since 2014
7 reviews
893 forum posts
16 helpful votes
Sailed April 2016
Backgorund- ME 63 and DW 58. This is our seventh cruise in 14 months. Second cruise on the NA in that time period. we were in an aft Neptune suite. Embarkation - no waiting. But the guy directing us wouldn't let us go to the suite ... Read more
Mr. Pierce
Member Since 2016
1 review
0 forum posts
29 helpful votes
We have cruised with Holland America Line on 14 of their cruises on various vessels. This was our first experience on the ms Volendam. First of all, the employees on the ms Volendam, like nearly all of their sister vessels' employees, ... Read more
patsylll
Member Since 2015
1 review
12 forum posts
12 helpful votes
Sailed March 2016
I chose this cruise as I have been on the Maasdam before and really like this size of ship. It is large enough for good entertainment but small enough to get to know fellow cruisers. I took my 80 year old father with me for his first ... Read more
sharonskye
Member Since 2016
1 review
2 forum posts
8 helpful votes
Sailed March 2016
Embarkation was a breeze! Arrived at the port at 11am, got checked in and was on the ship by 12pm. Our rooms were ready so we were able to drop off our carry on bags before hitting the Lido deck for lunch. Luggage showed up late afternoon ... Read more
ris_scot
Member Since 2012
1 review
40 forum posts
4 helpful votes
We choose this cruise as the dates suited us and we enjoy the long sea days. We were not disappointed. The changes made to the ship since last year were in the main an improvement. The layout of the Gallery Bar and the Casino worked so ... Read more

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BigSioux
Member Since 2016
1 review
0 forum posts
4 helpful votes
This was the third cruise for both my wife and me. All three have been on Holland America ships. Embarkation: The process went smoothly as expected. We had one hiccup somewhat of our own doing where our two children, 9 and 11, both ... Read more
gasman1973
Member Since 2001
1 review
1 forum post
11 helpful votes
This was my 21st cruise but my first with holland America. The Nieuw Amsterdam ship is rated 5stars and it deserves this rating. The best food of any cruise. The specialty restaurants, all of which we went to, were fabulous. The buffet is ... Read more
hipexec
Member Since 2016
1 review
0 forum posts
7 helpful votes
Neptune suite was great and he Neptune Lounge is fantastic. No waiting in line at the front desk and terrific concierge help at the Neptune suite. First three/fourths of the trip was great. But at Napier, New Zealand, we broke down. A ... Read more
Friday Fen Wolf
Member Since 2011
1 review
11 forum posts
9 helpful votes
We had a family group of 18 ages from 8 to 76. Everyone had a great time. There were lots of activities for all interests and age groups. The younger ones spent lots of time in the kids pool and Club Hal. While on board, the older cruisers ... Read more
luvschessnut
Member Since 2015
1 review
43 forum posts
4 helpful votes
My husband and I are frequent cruisers, retired, but this time we traveled with our son, daughter in law, and two young grandchildren (7 and 5). All in all,this was a great trip. The ship was clean, but in need of refurbishing. Our inside ... Read more

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