Holland America Family Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
924 Holland America Family Cruise Reviews
Cruiser rating
Excellent
441
Very Good
214
Average
129
Poor
78
Terrible
48
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Family Cruises
Family Cruises
924
Senior Cruises
Senior Cruises
644
Romantic Cruises
Romantic Cruises
399
First-Time Cruisers
First-Time Cruisers
294
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
FearTheFrog
Member Since 2015
1 review
28 forum posts
10 helpful votes
We are a family of four, with children ages 9 and 7. We traveled with my mother who also had a friend on board. There was something for each of us! The kids are BEGGING to go on another cruise. They utilized the kids area, the pool, the ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
9 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
20 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
maria.miller
Member Since 2016
1 review
3 helpful votes
I found the whole experience on the ship excellent.the embankment onto the ship was well organised no hanging about like at a airport, the check in was very efficient, I was surprised how quickly we got on the boat no hanging around which ... Read more
jpeter1936
Member Since 2016
1 review
8 helpful votes
This was our first cruise, after checking several websites we decided that we wanted a medium size vessel and chose "Travel Best Bets" from Vancouver to complete our plans. They did a wonderful job and Megan Stone was most ... Read more
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scotchies
Member Since 2013
1 review
4 forum posts
23 helpful votes
Sailed July 2016
This was our 7th Alaskan cruise and 2nd on HAL. We are a family of 4 and both our children (11 &15)enjoy cruising. I chose the Amsterdam because i wanted to try a smaller ship. i rate the overall cruise as very good. It was low key and ... Read more
tthdoc1
Member Since 2016
1 review
4 helpful votes
This was our 8th HAL cruise and second time on the Oosterdam. Perfect size ship (82K tons, 2200 passengers) and has recently been renovated (built in 2003). Never felt like we were on a crowded cruise ship. We had sailed on the Oosterdam ... Read more
erikjoha
Member Since 2005
1 review
10 forum posts
4 helpful votes
We chose this cruise for two reasons: Ports of call and price. The deal we got on this cruise for the 5 of us (Me and the wife, 3 kids (age 20,18,15) for 2 staterooms (Signature suite + large inside stateroom across from each other) was ... Read more
swimgranny
Member Since 2010
1 review
134 forum posts
5 helpful votes
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read more
nmd
Member Since 2011
1 review
113 forum posts
3 helpful votes
this is the second time we have done this 14 day cruise. although this time we did have rain at every port, it did not stop us from having a great time. we most enjoyed our visit to Icy Strait Point and Hoonah. the best shopping in the ... Read more
Helpful? Thank nmd
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kwebster58
Member Since 2014
6 reviews
9 helpful votes
A group of 5 of us flew to Amsterdam in early July for a 2 week cruise through the Norwegian fjords up into the Arctic Circle on the Koningsdam. Generally speaking, this was a pleasant voyage. Flights were on schedule. Transfers from ... Read more
brian.wickens@rogers.com
Member Since 2016
1 review
3 helpful votes
Wonderful Experience! Great ship! GREAT staff and service! Amazing food in all locations! Although this was our very 1st cruise, I work and teach in the travel / hotel / B&B / Event Design industry - (and am so passionate ... Read more
Danoh2016Alaska
Member Since 2016
1 review
5 helpful votes
This was my first cruise and the experience was wonderful. We had chosen HAL on the recommendation of a friend. The other 5 in my group had all done at least one cruise before, so I was the lone "rookie". A bit of concern the ... Read more
hulagirl1951
Member Since 2013
2 reviews
1 forum post
7 helpful votes
We chose this cruise because of the free cruise for 3rd and 4th passengers and excellent price for the cruise/land package. This is an older ship but well maintained and our only complaint was a smelly hallway on deck one from time to ... Read more
JMax513
Member Since 2016
2 reviews
28 helpful votes
I should start by putting my basis for this rating into perspective. Last summer we cruised on the Allure of the Seas (Royal Caribbean) in the Mediterranean. You will not find a more modern ship with more amenities than Allure; however, I ... Read more
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tsvaig
Member Since 2016
1 review
13 helpful votes
Sailed July 2016
We chose this cruise because we'd heard good things about Holland American and they offered the best deal to the fjords and Iceland, a place we'd never been. Overall I was very happy with the experience and the ship itself. The service ... Read more
lupaglupa
Member Since 2015
3 reviews
13 forum posts
5 helpful votes
An amazing combination - the service and comfort of Holland America and the scenery of Alaska. We got the cosmopolitan city of Seattle and the raw majesty of the Hubbard glacier in one week. On board, the usual high standards of food and ... Read more
talmarom
Member Since 2016
1 review
17 helpful votes
Sailed July 2016
Don't listen to all the people who complained. It's a brand new ship that was inaugurated only in May 2016, it looks new,it smells new and it is new! Very good, excellent service, food was beyond expectations. Family room was a ... Read more
CLTE
Member Since 2016
1 review
13 helpful votes
One of the main motivations for choosing this cruise ship is its new family rooms that allows for 5 guests in a room. This is handy for a family but also cost effective, as it is only the first 2 guests that pay full rate and all ... Read more
Helpful? Thank CLTE
TDL1900
Member Since 2016
1 review
21 helpful votes
The staffs are very nice, and that's about it. Overall, I wasn't impressed at all. 1. Their website design is horrendous. A. I had to do multiple separate Google searches to find all the information I need about the same ship(Nieuw ... Read more
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traelee01
Member Since 2016
1 review
7 forum posts
11 helpful votes
This was our very first cruise, but I can't imagine making a better decision! The 14 night Great Alaskan Land Explorer itinerary caught my attention right away. At 45 days out, we got a great price so I booked an inside room for myself and ... Read more
karenbink@aol.com
Member Since 2016
1 review
4 helpful votes
We chose this cruise for its ports of call. And we were very pleased with ALL of the ports. It was a great sized ship as we were able to dock at ALL of the ports, no tenders--Yipee. Embarkation and disembarkation were extremely ... Read more
lrcllc@aol.com
Member Since 2016
1 review
8 helpful votes
We chose this cruise primarily because we wanted to go see the Fjords of Norway but the fact that we were on a new ship was a huge bonus and gave us something extra to look forward too. I traveled with my mom (79), my daughter (17) and ... Read more
Ionist
Member Since 2016
1 review
8 helpful votes
Nice itinerary in Norwegian fjords. Brand new Ship, of high quality. Beautiful and comfortable cabin. Very nice in-room entertainment with many movies. Nice restaurants: The Dining Room is beautiful, but service is below average. Lunch ... Read more
paul.shearman
Member Since 2016
1 review
11 helpful votes
The food and eating areas were clean, efficient and well run. They offered pleasant surroundings with efficient, hard working and friendly staff. We ate in the Lido, the common eating area and we impressed by it - much better than the ... Read more
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