Holland America Family Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
968 Holland America Family Cruise Reviews
Cruiser rating
Excellent
457
Very Good
229
Average
133
Poor
83
Terrible
52
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Family Cruises
Family Cruises
968
Senior Cruises
Senior Cruises
712
Romantic Cruises
Romantic Cruises
439
First-Time Cruisers
First-Time Cruisers
294
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
NYCruiserTwo
Member Since 2015
1 review
17 forum posts
3 helpful votes
Sailed November 2016
The service and food was up to Holland Americas standard. The shows in the Theater, had alot to be desired. For a 14 day cruise,I expected more from this cruiseline. Mediocre productions repeated the second week. Majicians and comedians ... Read more
tabaluga
Member Since 2014
1 review
my 3rd time on the Noordam, 9 weeks totol, so i know her well. For the price of apx 110 per night for a balcony the value is terrific. The BBKing band plays 3x per night and are an exellent ship dance band. The Theater ... Read more
majam3
Member Since 2016
2 reviews
4 helpful votes
Sailed November 2016
This is our 12th cruise 2nd on holland America Embarkation and disimbarkatio not we're very smooth The Westerdam is a worn out ship no matter where you go on the ship there are items in disrepair Our was mini balcony suite and ... Read more
donaldsc
Member Since 2007
1 review
10,203 forum posts
3 helpful votes
We chose this cruise because we wanted to take our children and grandchildren on their first cruise. The timing and price were right. I should add that this was our 4th cruise on HAL and we have also cruised on Princess, Celebrity, ... Read more
Draperdarl
Member Since 2016
1 review
Sailed November 2016
I wanted to take my 3 grown daughters on a cruise during Thanksgiving week out of San Diego. Two of the girls had never cruised before and I could barely keep up with their excitement over everything! Embarkation was good and didn't ... Read more
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margiecruisequeen
Member Since 2002
1 review
10 helpful votes
We finally were able to try Holland America Cruise line on the Westerdam. It was great leaving out of our hometown,San Diego,than to drive to Long Beach or Fly. Embarkation-was a breeze,very organized-we arrived at 11am and were on ... Read more
Snickeldad
Member Since 2011
1 review
1 helpful vote
Sailed November 2016
We had a great cruise to the Southern Caribbean and the Panama Canal. The Zuiderdam was an older ship, but still in great shape. It is also smaller and this is what we preferred for this cruise. The staff from top to bottom was ... Read more
ItaliaCruiser75
Member Since 2013
4 reviews
6 forum posts
10 helpful votes
Before sailing on Koningsdam I had read with interest the other reviews on this board, most of which were negative or lukewarm. However, I am happy to report that this is an excellent ship with fantastic food and crews. A few things I ... Read more
Suncoast147
Member Since 2014
1 review
2 forum posts
7 helpful votes
Lets start from the first. I am Blind and travel with my wife, and guide dog. I booked the trip on the phone last minute with Holland America. I requested and was assured that our luggage would be taken direct to the airport, and it was ... Read more
dgreen5555
Member Since 2016
1 review
9 forum posts
1 helpful vote
I chose this cruise for my group of 10 (mostly family) due to the itinerary. Our ages range from 25 to 63. We found the 12 day Romance Cruise to be very exciting. It stopped at 10 ports in 12 days and visited 7 countries. We spent an extra ... Read more
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Herbs Mom
Member Since 2014
4 reviews
27 forum posts
1 helpful vote
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read more
etluv2cruise
Member Since 2005
1 review
115 forum posts
4 helpful votes
We had just a great time last year on our repositioning cruise (Princess Line) that we decided to go for a 2nd repositioning cruise this year. A short cruise is perfect way to take a break from our hectic work schedules and spend some ... Read more
Ejbirdie
Member Since 2013
1 review
2 forum posts
2 helpful votes
Sailed September 2016
We chose this cruise because we had not been to either New York or the Maritimes before. We had cruised Holland America many years ago and enjoyed their ship and service. Zuiderdam is very spacious, well laid out, and by the 10th day ... Read more
Swandi n Meow
Member Since 2016
1 review
10 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
trudylynne
Member Since 2016
1 review
Sailed September 2016
We wanted a change from the usual cruise ports. Also was hoping to see the leaves change color. We have sailed on a Holland America ship before (Noordam) so I knew what to expect. I was sorely disappointed in the Veendam. Even though it ... Read more
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shamtipp
Member Since 2016
1 review
6 helpful votes
This was an excellent cruise with a very exciting places listed to visit the ship is modern very clean , and the stateroom we had was clean and well fitted. it was a veranda stateroom , the room staff really look after the rooms. ... Read more
mpersons
Member Since 2016
1 review
7 helpful votes
This was our first time on HAL and to Alaska. I have been on two other cruises with Carnival and Royal Carribean. Overall it was a very good experience. The rooms were bigger than I expected and very clean. The attendants were friendly ... Read more
E.P.Dowd
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
Arrondor
Member Since 2012
1 review
4 forum posts
73 helpful votes
It was with some trepidation we took our first Holland America Line cruise after reading the reviews here. Having experienced a near perfect holiday, I am writing this review to try and add some balance to the negative reviews. To add ... Read more
downunder9
Member Since 2009
12 reviews
6 forum posts
7 helpful votes
I was really interesting on going on a Holland America Cruise as I have been on many cruises but this was my first Time Boarding was easy and simple as you would expect. We were part of a large group and despite going through US ... Read more
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sagafemina
Member Since 2012
2 reviews
14 forum posts
6 helpful votes
Chose a rather limited Alaska itinerary in favor of simplicity of travel with eight year old twin grandchildren on their first cruise. Couldn't have been happier with the choice, as we were even able to take public transport to and from ... Read more
drneal
Member Since 2015
2 reviews
163 forum posts
9 helpful votes
This was my 10th cruise on my 5th cruise line. We usually go on Mega ships in the Caribbean. I didn't know what to think about Holland America or the Veendam from the other reviews. I was pleasantly surprised. The ship was a ... Read more
Bob_plus_Four
Member Since 2016
1 review
13 helpful votes
Sailed August 2016
Hang on, it is a long review. This was our first Holland America cruise and the first on anything but Disney since 1998. With a total of eight cruises we are fairly experienced with high expectations. We did a 12 night Eastern ... Read more
rleefamily
Member Since 2016
1 review
20 helpful votes
Sailed August 2016
I have travelled 3 other cruise lines and thought I would try Holland America and this is what I found: Pros: - very little waiting time to embark and disembark - exterior of the ship quite beautiful - size of ship was perfect ... Read more
jig789
Member Since 2016
1 review
14 helpful votes
This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you could hear the music ... Read more
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