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Holland America Family Cruise Reviews

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Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

821 Holland America Family Cruise Reviews

Cruiser rating
Excellent
406
Very Good
176
Average
118
Poor
68
Terrible
39
See reviews for
Family Cruises
Family Cruises
821
Senior Cruises
Senior Cruises
502
Romantic Cruises
Romantic Cruises
322
First-Time Cruisers
First-Time Cruisers
288
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
dutchopa
Member Since 2010
4 reviews
77 forum posts
22 helpful votes
After booking this cruise almost 12 months ago we were allocated a cabin 10 days prior to its sailing. The booking in Rotterdam was very slow there were not enough personnel booking passengers in and this created long delays. We booked ... Read more
WeiMin
Member Since 2015
3 reviews
16 forum posts
1 helpful vote
The Indonesian ports selected were quite special and side trips offered to important sites:- A. Ports of Call Tanjung Priok (Jakarta): This is the port of Jakarta and it is in North Jakarta. I think this stop was set up for port ... Read more
skip.brandy
Member Since 2012
4 reviews
245 forum posts
0 helpful votes
It's the first time we haven't driven down to Florida from Ont. Ca. We flew using the services of HAL, on A/C, we had checked out the air fares before we booked the flight, and the fares were cheaper than what was quoted with A/C, by a ... Read more
Weighanchor3
Member Since 2016
1 review
0 forum posts
7 helpful votes
Sailed December 2015
After reading some less than favorable reviews I felt compelled to write this review. First off and seriously, this may be THE best vacation Holland America has ever delivered. We cruise quite frequently and exclusively with HAL. HAL is ... Read more
Crafin20
Member Since 2016
1 review
0 forum posts
16 helpful votes
Sailed December 2015
The food quality and service on our cruise was unacceptable in the regular venues and uneven in speciality restaurants. We tried the Main Dining Room one evening early in the cruise and never returned. The quality of the ingredients was ... Read more

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Dodgers671
Member Since 2015
3 reviews
6 forum posts
8 helpful votes
Sailed December 2015
My wife and I are in our mid 40's no kids and have cruise on Princess, NCL, and Royal Caribbean. We both were exited to spend the holiday at sea. I will start with the good then not so much We arrived to the pier at 2 pm anxious to ... Read more
cdaley27@comcast.net
Member Since 2016
1 review
0 forum posts
2 helpful votes
4th cruise with HA and used to love them. Noticed several minor items this time (room not set up, missing furniture, glassware, needed to call for basic items); room service very slow. BIG ITEMS: - Main Dining room service in ... Read more
Grandpaul
Member Since 2006
2 reviews
10,672 forum posts
4 helpful votes
Sailed December 2015
Recently returned form a 10 day cruise on the Zuiderdam to Aruba, Curacao, Panama Canal and Costa Rica. Some of my favorite places to visit. Our first cruise on the Zuiderdam. We had sailed on the Maasdam a couple months before so being ... Read more
Xtchr
Member Since 2007
1 review
107 forum posts
2 helpful votes
Embarkation was horrible.. Standing in line for one hour and 15 min. with only 4-5 agents who were being "trained" by another one standing next them. People were having to get out of line and go and find a wheelchair, because ... Read more
Helpful? Thank Xtchr
Culbles
Member Since 2016
1 review
43 forum posts
4 helpful votes
We enjoyed our trip to the southern Caribbean in late December 2015 (Christmas trip) on the Oosterdam. But one bad experience spoiled it for us. My wife booked our cruise a long time in advance of the departure date and booked our ... Read more

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sheekar
Member Since 2012
2 reviews
0 forum posts
7 helpful votes
Being an avid traveler and having travelled the world, this trip by far was the most absolute worst cruise I have ever taken. For starters I would have expected that Holland America would send one of their nicer, not to mention newer, ... Read more
Travel-lu
Member Since 2010
1 review
0 forum posts
8 helpful votes
Sailed December 2015
We have just disembarked in Sydney from our 16 night cruise around New Zealand over the 2015 Christmas and new year period. The cruise experience was enjoyable but, having cruised with Holland America in 2010, it just felt that the company ... Read more
ayeamcdn
Member Since 2006
2 reviews
586 forum posts
9 helpful votes
I must state my point of view. As a "platnium" NCL Cruiser I've read all the glowing CC reviews of HAL & so had my expectations raised pretty high. We booked a 20 day Panama Canal trip with HAL & then decided that if ... Read more
pattiehou
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed December 2015
Over 30 years my husband and I have been on 13 cruises, this is the 4th with our kids. We have been on 6 cruise lines, and have tried to stay with ships that were newer at the time of each cruise, and have enjoyed mid-sized to large ships. ... Read more
cbr663
Member Since 2011
4 reviews
1,473 forum post
4 helpful votes
Time to get our cruise started. The shuttle to the ship arrived around 11:20 and it took about 40 minutes to get to the pier. Lots of traffic. Check in at the pier was quick, but there was still a little line up. Our cabins were ready ... Read more

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DanyC
Member Since 2015
1 review
0 forum posts
3 helpful votes
This was our 2nd cruise with HAL. Last one was on MS Oosterdam in Dec 2014, which was good but some aspects were definitely lacking. By comparison the MS Noordam is far superior in every way. First & foremost, the food was perfect ... Read more
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pwuchief
Member Since 2012
1 review
35 forum posts
4 helpful votes
Sailed December 2015
Ok - new Zealand was great - except for Akaroa where we were not able to tender because of high winds (do not book a tour called the Mail Run - they do not refund). All other ports were great and interesting. Fiji portion - well if you ... Read more
takiso
Member Since 2008
1 review
24 forum posts
2 helpful votes
Dec 5-12, 2015, embarkation nothing out of the ordinary, saw NO no snacks or drinks. On board only 1 elevator working and created a large backup, only 1 Hal rep to point us in that direction. Room, deck 8 was so so, showing signs of wear, ... Read more
ty55
Member Since 2015
2 reviews
2 forum posts
0 helpful votes
Sailed December 2015
This was our second cruise with Holland America. We have cruised on Princess, Carnival, and Celebrity. The ship was fine. It was very clean and the staff were excellent. We had an aft facing cabin on deck 7 which was really nice, and ... Read more
Helpful? Thank ty55
tstueve
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed November 2015
We had a wonderful time. We drove from Orlando to Ft Lauderdale. Parked at Park N Go. Little confusing to get there at the last exit because there is construction. Park and go was very efficient and quick. When the shuttle was leaving ... Read more

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ATLCruiseCat
Member Since 2014
4 reviews
0 forum posts
1 helpful vote
Sailed November 2015
We sailed the week of Thanksgiving to the sunny skies and warm water! This was our 4th cruise on HAL and once again we loved it. The Eurodam was beautiful, clean and well maintained. Every night we saw people washing down floors, cleaning ... Read more
mikematheny
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed November 2015
Negative feed back. to many older people, average age around 70, no out side pool games, outside lights that string over the pool deck were on 2 times during the cruise only while at port. you should have food on lido deck at all times ... Read more
Mobiscuit
Member Since 2015
1 review
0 forum posts
1 helpful vote
Headed to the Eastern Caribbean early November. We were late to embark due to flight delays but I think it worked in our favor as there were no lines or wait times to board the ship. We specifically chose HAL as we're a bit contrarian ... Read more
rlsmith
Member Since 2016
1 review
6 forum posts
1 helpful vote
Sailed October 2015
"Holland America prides itself on its service" Some interesting notes about the service - Our very first night we went to the dining room, and the service was so slow that after waiting for desert for about 30 minutes we went ... Read more
sodennis
Member Since 2015
1 review
25 forum posts
0 helpful votes
If you are a Carnival cruiser then do not do this ship. My wife's scooter was very, very, very difficult to get into the veranda cabin. All the handicapped had to stand for the safety brief whereas every other ship we have been on the ... Read more

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