Holland America Family Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

897 Holland America Family Cruise Reviews

Cruiser rating
Excellent
431
Very Good
207
Average
125
Poor
75
Terrible
45
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Family Cruises
Family Cruises
897
Senior Cruises
Senior Cruises
591
Romantic Cruises
Romantic Cruises
374
First-Time Cruisers
First-Time Cruisers
291
Rating Summary
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Entertainment
Value for Money
Service
kwebster58
Member Since 2014
6 reviews
8 helpful votes
A group of 5 of us flew to Amsterdam in early July for a 2 week cruise through the Norwegian fjords up into the Arctic Circle on the Koningsdam. Generally speaking, this was a pleasant voyage. Flights were on schedule. Transfers from ... Read more
brian.wickens@rogers.com
Member Since 2016
1 review
3 helpful votes
Wonderful Experience! Great ship! GREAT staff and service! Amazing food in all locations! Although this was our very 1st cruise, I work and teach in the travel / hotel / B&B / Event Design industry - (and am so passionate ... Read more
Danoh2016Alaska
Member Since 2016
1 review
4 helpful votes
This was my first cruise and the experience was wonderful. We had chosen HAL on the recommendation of a friend. The other 5 in my group had all done at least one cruise before, so I was the lone "rookie". A bit of concern the ... Read more
hulagirl1951
Member Since 2013
2 reviews
1 forum post
7 helpful votes
We chose this cruise because of the free cruise for 3rd and 4th passengers and excellent price for the cruise/land package. This is an older ship but well maintained and our only complaint was a smelly hallway on deck one from time to ... Read more
JMax513
Member Since 2016
2 reviews
23 helpful votes
I should start by putting my basis for this rating into perspective. Last summer we cruised on the Allure of the Seas (Royal Caribbean) in the Mediterranean. You will not find a more modern ship with more amenities than Allure; however, I ... Read more

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tsvaig
Member Since 2016
1 review
13 helpful votes
Sailed July 2016
We chose this cruise because we'd heard good things about Holland American and they offered the best deal to the fjords and Iceland, a place we'd never been. Overall I was very happy with the experience and the ship itself. The service ... Read more
lupaglupa
Member Since 2015
3 reviews
13 forum posts
5 helpful votes
An amazing combination - the service and comfort of Holland America and the scenery of Alaska. We got the cosmopolitan city of Seattle and the raw majesty of the Hubbard glacier in one week. On board, the usual high standards of food and ... Read more
talmarom
Member Since 2016
1 review
17 helpful votes
Sailed July 2016
Don't listen to all the people who complained. It's a brand new ship that was inaugurated only in May 2016, it looks new,it smells new and it is new! Very good, excellent service, food was beyond expectations. Family room was a ... Read more
CLTE
Member Since 2016
1 review
12 helpful votes
One of the main motivations for choosing this cruise ship is its new family rooms that allows for 5 guests in a room. This is handy for a family but also cost effective, as it is only the first 2 guests that pay full rate and all ... Read more
Helpful? Thank CLTE
TDL1900
Member Since 2016
1 review
17 helpful votes
The staffs are very nice, and that's about it. Overall, I wasn't impressed at all. 1. Their website design is horrendous. A. I had to do multiple separate Google searches to find all the information I need about the same ship(Nieuw ... Read more

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traelee01
Member Since 2016
1 review
6 forum posts
9 helpful votes
This was our very first cruise, but I can't imagine making a better decision! The 14 night Great Alaskan Land Explorer itinerary caught my attention right away. At 45 days out, we got a great price so I booked an inside room for myself and ... Read more
karenbink@aol.com
Member Since 2016
1 review
3 helpful votes
We chose this cruise for its ports of call. And we were very pleased with ALL of the ports. It was a great sized ship as we were able to dock at ALL of the ports, no tenders--Yipee. Embarkation and disembarkation were extremely ... Read more
lrcllc@aol.com
Member Since 2016
1 review
8 helpful votes
We chose this cruise primarily because we wanted to go see the Fjords of Norway but the fact that we were on a new ship was a huge bonus and gave us something extra to look forward too. I traveled with my mom (79), my daughter (17) and ... Read more
Ionist
Member Since 2016
1 review
8 helpful votes
Nice itinerary in Norwegian fjords. Brand new Ship, of high quality. Beautiful and comfortable cabin. Very nice in-room entertainment with many movies. Nice restaurants: The Dining Room is beautiful, but service is below average. Lunch ... Read more
paul.shearman
Member Since 2016
1 review
11 helpful votes
The food and eating areas were clean, efficient and well run. They offered pleasant surroundings with efficient, hard working and friendly staff. We ate in the Lido, the common eating area and we impressed by it - much better than the ... Read more

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jjsmith1357
Member Since 2016
1 review
6 helpful votes
We were hoping that the Holland America Westerdam would be a step above the rest, but we didn't see that. No deal-breakers, but the lack of attention to detail was noticeable. I'll start with a few of the things I saw, and then share ... Read more
Moosers Mom
Member Since 2016
1 review
20 helpful votes
We selected this cruise based on two criteria: the itinerary and it was a HAL cruise. HAL is our absolutely favorite cruise line based on the service, value, dining and size of their ships. We really don't enjoy the large or very large ... Read more
Run70
Member Since 2016
1 review
4 helpful votes
We booked the cruise pretty late, and we wanted to go to Alaska. When I looked, there were only two 7-day Alaska cruises that fall within our budget. Holland America's one of the two and I've heard good things about it from my friends. So ... Read more
Helpful? Thank Run70
balmybreeze
Member Since 2010
2 reviews
33 forum posts
12 helpful votes
Overall, our family of 9 had a good time on the Amsterdam, but I certainly would not want to do an "Around the World" trip on her. Our cabin had a few problems that our very nice stewards did their best to take care of. First, ... Read more
stan1
Member Since 2001
5 reviews
279 forum posts
10 helpful votes
Eurodam 12 days Venice-Barcelona, departed June 23, 2016. We have taken more than 35 cruises: HAL, Princess, Royal Caribbean, Celebrity, Cunard, Norwegian, Renaissance. On this cruise we took children and grandchildren. ... Read more
Helpful? Thank stan1

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Carolyn448
Member Since 2013
1 review
1 forum post
6 helpful votes
My husband and I were looking for an interesting cruise for the summer and decided that Alaska would be just the right thing. We had been to Sitka and Juneau several years ago when he participated in a Russian music festival in Sitka. The ... Read more
smpy
Member Since 2016
1 review
8 helpful votes
Sailed June 2016
We had a fantastic time! This was a multigenerational trip, and there was something for everyone. Our room was of course small, and there were a few little issues with shower drainage, but everything was clean and in good condition. Any ... Read more
Helpful? Thank smpy
FlynnHolly
Member Since 2014
1 review
1 forum post
17 helpful votes
Drawn to this Holland America 21 day Norway, Baltic Treasures Koningsdam cruise by the great itinary, previous excellent experience with HAL service, on Nieuw Amsterdam, we are independent travellers who enjoy the ease of relaxing ... Read more
Chuck Dammeir
Member Since 2016
1 review
8 helpful votes
We chose this cruise because we could sail out of Amsterdam during a trip to visit our son who lives there. We also chose this cruise so we could experience Holland's newest ship, the Koningsdam. The ship certainly did not disappoint ... Read more
Nate8466
Member Since 2016
1 review
5 helpful votes
Sailed June 2016
I have taken two cruises on the Holland America lines and I've come back with the same opinion on both. They sucked. The dinning was lousy, the food was bad and the service was lousy, especially on the Amsterdam. I took this same cruise 10 ... Read more

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