Holland America Family Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
1,026 Holland America Family Cruise Reviews
Cruiser rating
Excellent
474
Very Good
240
Average
147
Poor
95
Terrible
56
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Family Cruises
Family Cruises
1,026
Senior Cruises
Senior Cruises
817
Romantic Cruises
Romantic Cruises
489
Repositioning Cruises
Repositioning Cruises
295
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Dit Clapper
Member Since 2007
5 reviews
1 forum post
7 helpful votes
Sailed two weeks ago
This was our 47th cruise. Only the second on HAL. No reason for not using them more other than price/destination offered by other lines seemed to fit our plans better. We've been on NCL 22 times. We really like Celebrity and Princess. ... Read more
nattga
Member Since 2017
2 reviews
3 helpful votes
Sailed three weeks ago
Having set sails with RCCL, NCL, and Celebrity, I tried not to set my standard too high because I know that HAL is going to be different and more traditional. After spending a week on Oosterdam, I can break it down and say things that I ... Read more
dtells
Member Since 2013
1 review
61 forum posts
1 helpful vote
Chose cruise because it was at the right time, and we didn't have to fly. The ship was lovely and comfortable, and the crew was friendland seemed very happy to be working there. I need gluten free/lactose-free food, and, as usual, this ... Read more
Hsmama
Member Since 2016
1 review
216 forum posts
14 helpful votes
Sailed four weeks ago
First of all, we are Cruise Noobs. Never cruised before,never thought we would like the experience. But we wanted to visit Alaska,and so we decided this would be the best way to celebrate our 28th anniversary. Our party consisted of 4 ... Read more
jimkal
Member Since 2017
1 review
4 helpful votes
We recently took a cruise from Vancouver up the inside passage and to Alaska with Holland America on the Nieuw Amsterdam. We had heard from several people that this was one of the best ship to do this cruise with as they cruise deep into ... Read more
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RoseMarie
Member Since 2010
3 reviews
23 forum posts
9 helpful votes
The service on the Eurodam going to Alaska was beyond reproach, we had to be diverted due to storms and wasn't able to go to Sitka, but not dealing with the storms was worth it. We were in a suite and the concierges were amazing. But the ... Read more
Darshan1
Member Since 2009
14 reviews
33 forum posts
1 helpful vote
Based on my experience with the Veendam and now the Westerdam, Holland America Corporate doesn't give its ships enough time in drydock to finish repairs and modifications. That caused major problems for some passengers from broken glass ... Read more
HappyTravelFan
Member Since 2012
3 reviews
2 helpful votes
I chose this cruise for the great itinerary. As for embarkation, getting aboard the ship went incredibly smoothly, but then the issues began. The tone set from the beginning was negative. No welcoming glass of juice, much less champagne, ... Read more
BCranger
Member Since 2011
3 reviews
40 forum posts
3 helpful votes
Sailed April 2017
We thought we might be taking a risk going on a Holland America cruise with our young children, but felt like we needed a holiday and this itinerary fit the bill. It was a 4 day cruise from San Diego to Vancouver. Our children, ages 6 ... Read more
Kelly97229
Member Since 2017
1 review
9 helpful votes
Let me preface this review by saying that I have been on most of the other Holland America ships - and that, until this cruise, Holland America has been my favorite cruise line. It was an extremely disappointing cruise. The quality of ... Read more
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lmz2005
Member Since 2017
1 review
1 helpful vote
We brought my parents on a Panama Canal Cruise to Celebrate their 60th Anniversary and ended up bringing their best friends who were celebrating their 61st Anniversary. Getting on the ship was pretty easy since we had the Marriott guys ... Read more
manatarmms
Member Since 2017
1 review
19 helpful votes
My Grandmother chose this ship for our family vacation. She, being a 4 star mariner, wanted to see the new ship and thought the family would enjoy our experience. 20 of us boarded the ship for an 11 day Caribbean cruise. The day we ... Read more
4eric
Member Since 2014
2 reviews
6 helpful votes
Sailed March 2017
Let’s start with the basics: this is an old ship with old décor and design badly in need of full dry dock rehab, and a very old clientele (mostly 60-80 age). If this is your cup of tea, then this is your ship. For ... Read more
Helpful? Thank 4eric
lyndtv
Member Since 2007
4 reviews
7 forum posts
5 helpful votes
Sailed March 2017
HAL is our first choice to sail with. We were traveling with our son, daughter-in-law, and granddaughter. We were in a Neptune Suite and that were in a Veranda Cabin on the Eurodam. It was our third time on the Eurodam so we are very ... Read more
AmberTeka
Member Since 2006
13 reviews
2,459 forum posts
6 helpful votes
We went on this cruise because my Daughter wanted to visit Key West. We had traveled on Hal three times previously. We are Platinum on Carnival and on Princess. We received a small casino offer, and a good price on a cabin for our ... Read more
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TTLam
Member Since 2017
1 review
2 helpful votes
14 days Japan, China, Taiwan -- Landed into Narita Airport 2 days prior to embarkation, took the Narita Express Train to Yokohama (4290 YEN/$38USD). We stayed at Hotel Monterey Yokohama, which is only 4 large blocks away from the ... Read more
Helpful? Thank TTLam
katelyn23
Member Since 2017
1 review
13 helpful votes
We like to go as a family on a cruise during this week because it is our Spring Break back home and all of us are off work and school for the week. This was our 7th cruise on Holland America and our 30th overall. We have also sailed on ... Read more
Jcounsellor
Member Since 2015
2 reviews
3 helpful votes
I booked this cruise last minute for my daughter's spring break from college. I have been on over 25 cruises including Holland, Norwegian, Celebrity, Royal, Disney and Carnival. Each experience is different and this happened to be one of ... Read more
ithaca gal
Member Since 2009
1 review
848 forum posts
8 helpful votes
We chose this cruise because of it's port intensive itinerary, not because we were excited about traveling on the new ship. It is pricier to sail on the new kid on the block but our son and his wife had never been to the southern islands, ... Read more
Michagander
Member Since 2015
3 reviews
2 forum posts
12 helpful votes
Sailed March 2017
This was the first time sailing with HAL. I have sailed with many other lines and this was my 15th cruise. We chose this ship because we planned a family vacation with cousins who preferred HAL above others. Me and my wife chose a ... Read more
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Canada Laoda
Member Since 2014
1 review
42 forum posts
4 helpful votes
I chose the itinerary so that we could go to Machu Picchu post cruise. The itinerary was a bit shorter than we would normally cruise. The embarkation in San Diego was great and uneventful. The disembarkation in Lima was another story, ... Read more
elyria3449
Member Since 2013
1 review
10 helpful votes
Sailed February 2017
Chosen for location and timing. Ship was old and tired with many problems including air conditioning, tenders, internet system (awful) and plumbing. Nice staff could not overcome these many issues in my rating. The high end, Pinnacle ... Read more
Here i go again!
Member Since 2017
1 review
3 helpful votes
Sailed February 2017
Special mention right away to my friend i n THE RETREAT!! Jeffrey, Michael, Jomarie and Joseph And to Richard in the Crowes nest for doing a lovely job during my cocktail party for group Izamani at guest relations who made it ... Read more
gatodoc
Member Since 2017
1 review
5 helpful votes
Sailed February 2017
This was my 25th cruise and first on HAL. I knew the crowd would be mature, but they were very mature. At 65 I felt like a youngster. The onboard offerings were very limited and seating for the better ones was totally inadequate. Good ... Read more
vazquezmar2004
Member Since 2011
2 reviews
1 forum post
10 helpful votes
My husband and I decided to spend our birthdays cruising South East Asia on board the Volendam. We decided to take this cruise late in the year and there were not that many room options available for us. We decided on the room 3381 and ... Read more
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