Holland America Canada & New England Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
391 Holland America Canada & New England Cruise Reviews
Cruiser rating
Excellent
177
Very Good
94
Average
62
Poor
29
Terrible
20
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55
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22
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Repositioning Cruises
11
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
SeaBands
Member Since 2005
1 review
1,509 forum post
4 helpful votes
We chose this cruise because it was to sail out of Tampa but about a month after booking We read on CC that they changed it to FLL. All our return travel was booked back to Tampa and we had to make a number of changes and HAL only picked ... Read more
aamons
Member Since 2014
3 reviews
83 forum posts
12 helpful votes
We picked this cruise because we love Holland America and its smaller ships and because we liked the length and destination and ports of call as we sailed. Overall it was an excellent cruise but there were enough small things that ... Read more
islandblue
Member Since 2013
1 review
79 forum posts
9 helpful votes
We flew into Montreal the day before the cruise and stayed at the lovely Fairmont hotel, The Queen Elizabeth. We took a taxi over to the old port area to enjoy lunch at a recommended crepes restaurant - Chez Suzette. Excellent! We took ... Read more
Justanothercruiseguy
Member Since 2015
1 review
4 forum posts
9 helpful votes
Sailed October 2015
This was my second cruise and first on HAL. I arrived for my cruise on 10/9 and stayed overnight in Quebec City. Beautiful city! It was raining when I arrived and as the hours passed the weather got worse. On 10/10 when leaving to board ... Read more
lovin6D
Member Since 2012
2 reviews
1 forum post
9 helpful votes
Sailed October 2015
We usually sail on the smaller ships of Celebrity so this New England/Canada cruise on the HAL Maasdam cannot help but be a comparison. We took a late flight from Los Angeles to Boston. A HAL rep met us at the airport. Quite a wait until ... Read more
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Cruise124
Member Since 2013
1 review
1 forum post
3 helpful votes
Sailed October 2015
Food- Average to-good. Expected more value. Entertainment -Excellent Cabin- Extremely well maintained, comfortable. Cruise Director- Average Activities -Not worth the price paid for the cruise. Dining- ... Read more
zuluharry
Member Since 2014
2 reviews
4 helpful votes
We flew to the Boston airport and took the Adams Inn Best Western free shuttle to the hotel on Thursday, October 8, 2015. Then we took the Gray Line "Bean Town Hop On Hop Off" bus tour and harbor cruise on the following day. ... Read more
richard1s
Member Since 2004
13 reviews
371 forum posts
5 helpful votes
Sailed October 2015
It’s always fun to get a way and it is especially exciting to go on a cruise. The following are some of our experiences on the Holland America Maasdam Canada/New England cruise departing Montreal on 9/5. This is one of our ... Read more
Canada Lady
Member Since 2010
1 review
4 helpful votes
Sailed October 2015
Another great cruise with HAL. The ship was clean and well looked after. The Eurodam is headed in for an overhaul shortly. Could only make the ship nicer. The service was fast and always with a smile. We never spent more than 1 1/2 ... Read more
FunGranny
Member Since 2003
7 reviews
88 forum posts
2 helpful votes
Sailed October 2015
One of our main purposes for this cruise was to see beautiful Autumn leaves. The weather was very cooperative and we had smooth waters throughout our cruise. While the leaves had just begun to change in Quebec City , as the ship sailed ... Read more
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indyjnz
Member Since 2008
1 review
16 forum posts
Sailed October 2015
I have cruised with HAL a number of times and was very disappointed with this cruise . It started with slow service all around the ship and ended with a nasty intestinal thing on debarkation day which made my flights home hell. I felt ... Read more
Cruise4food
Member Since 2015
1 review
50 forum posts
5 helpful votes
Sailed October 2015
Maasdam was a good size for a first time cruiser. Enough choices for restaurants and lounges without being crowded. If I remember, the quoted number aboard was around 1160. Stateroom I-029 on Navigation Deck has more than enough space for ... Read more
chrismch
Member Since 2005
6 reviews
2,201 forum posts
Sailed October 2015
This cruise marked 100 days of sailing with HAL as part of 30 cruises spread over 8 other cruise lines. We arrived 2 days early for our cruise which began in Quebec. If you have not been in this port before, I would wholeheartedly suggest ... Read more
corvetteatthelake
Member Since 2015
2 reviews
5 forum posts
7 helpful votes
We are not "Career Cruises." Age, for both; mid 60's. Both in reasonable shape with no physical problems. Flew into Montreal from Raleigh, NC, (RDU) the night before and stayed at the Lord Berri Hotel, close to the ... Read more
mothra102
Member Since 2015
1 review
1 helpful vote
First time booking with Holland America. Embarkation was a breeze. This is a smaller ship so getting around within the ship was fairly quick and easy. They did a good job of explaining and offering shore excursions for a range of taste. ... Read more
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Heartgrove
Member Since 2015
2 reviews
320 forum posts
3 helpful votes
Sailed September 2015
This was our first time on a HAL ship. We actually chose the Veendam over its sister ship, Maasdam, because of the two night scheduled stay in the beautiful city of Quebec. Prior to boarding, we spent a night at a very nice boutique hotel, ... Read more
ShadyOaksCruiser
Member Since 2014
2 reviews
4 forum posts
4 helpful votes
We have sailed primarily on Princess and Celebrity. This was our first cruise on HAL and the Eurodam. Very impressed with the ship, service and ports of call. This cruise was "billed" as a Fall Colors Cruise, but it was not ... Read more
ShadyOaksCruiser
Member Since 2014
2 reviews
4 forum posts
We have cruised with Princess and Celebrity within the past three years, and before that NCL and transatlantic on Cunard. This was our first time to cruise on HAL and we were very pleased with the experience aboard the Eurodam. We were ... Read more
DoriePam
Member Since 2015
1 review
Sailed September 2015
The Eurodam is a great ship and the staff are professional and very courteous. We used the HAL transfers and hotel (the Midtown Hilton) and arrived a few days ahead of departure. The location of that Hilton is great. Our room was a ... Read more
Late traveler
Member Since 2009
4 reviews
48 forum posts
Sailed September 2015
We both enjoyed this cruise and have used Holland America before. Embarkation in New York was less than satisfactory and meant standing in a winding line for sometime. It was as if they weren't prepared for us. This was the first time ... Read more
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JanetDeV
Member Since 2015
1 review
5 forum posts
1 helpful vote
Sailed September 2015
This was our fourth cruise on Holland America, and we have always been very pleased. Unfortunately, both the ship and the crew were well below the superior quality we have come to expect from Holland America. We had a Verandah Suite. ... Read more
TravellingDachshunds
Member Since 2015
1 review
Sailed September 2015
The ship was great. We know HAL is mostly for older people (we are in our 20s) but the service and food are so wonderful. The nightly entertainment does not interest us very much as it is much more geared to the elderly cruisers. ... Read more
cruiser4345
Member Since 2014
1 review
6 helpful votes
This was our second cruise with Holland America. Our first was to Alaska on the Westerdam and was fantastic. We were also in the Neptune suites on that cruise. Be careful if you are on the Maasdam Neptune level. Choose your room ... Read more
highc
Member Since 2013
1 review
7 helpful votes
Sailed September 2015
We have taken 10 cruises, mostly on Princess & Celebrity & this was our first cruise with Holland America which we chose because of the proximity of the embarkation port to our home and we loved it. We drove to the port & ... Read more
Helpful? Thank highc
avanahall
Member Since 2010
2 reviews
6 helpful votes
Sailed September 2015
So we have cruised about 15 times and this was the first time on Holland America Line. At first I was a bit nervous since it was mainly older people and the boat was smaller then the new ships -- but it was by far our best cruise ever! The ... Read more
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