Your Ultimate Cruise Guide

Holland America Canada & New England Cruise Reviews

Filter reviews by:
Your selections (clear selections):
Holland America x
Canada & New England x
Holland America Line
Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

344 Holland America Canada & New England Cruise Reviews

Cruiser rating
Excellent
166
Very Good
78
Average
51
Poor
25
Terrible
15
See reviews for
Family Cruises
Family Cruises
51
Senior Cruises
Senior Cruises
44
Romantic Cruises
Romantic Cruises
19
First-Time Cruisers
First-Time Cruisers
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Cookmb
Member Since 2010
2 reviews
48 forum posts
3 helpful votes
Let me start by saying we choose our cruises based on the itinerary, not the cruise line or ship. We have sailed Carnival, RCI, Norwegian, Princess and one cruise on HAL previously (where I broke a tooth on pasta). While the previous ... Read more
nycruiser80
Member Since 2005
6 reviews
631 forum posts
1 helpful vote
I sailed the Maasdam from Montreal to Boston on the Canada/New England Cruise in June of 2015. I have sailed one other time with Holland on the Noordam, in addition I have sailed extensively with other lines in the past. The Maasdam is ... Read more
walkpl
Member Since 2015
1 review
0 forum posts
3 helpful votes
Sailed June 2015
This was my first experience sailing with HA. As a travel professional, I have the opportunity to sail and know many ships. This one was a total disaster. The passenger mix was pretty old and activities were geared to that. I spent ... Read more
IIB
Member Since 2015
1 review
0 forum posts
0 helpful votes
We have cruised on Princess and Carnival. Our cabin was smaller, the air conditioner didn't work well, and no refrigerator. We don't spend much in the cabin but still were disappointed. We had wonderful dining room and cabin staff. ... Read more
Helpful? Thank IIB
susandyoung
Member Since 2011
2 reviews
0 forum posts
2 helpful votes
Every stage of this cruise was seamless with no complaints. The inside stateroom was roomy and tended to regularly. All areas of food was phenomenal. The shows were entertaining. We didn't go to all of them but chose the new Droom ... Read more

Compare Prices on Holland America Canada & New England Cruises

williebegoode
Member Since 2015
3 reviews
36 forum posts
1 helpful vote
Like all embarkations, this one involved large groups of people being processed in limited space, but we all were got on board without too much drama. Holland America representatives met us at the airport and took us by bus to the ship. On ... Read more
williebegoode
Member Since 2015
3 reviews
36 forum posts
3 helpful votes
Up until this cruise my wife and I had always hopped on a plane and went...well...all over. Friends who have cruised told us about the convenience, the food and the general fun they had getting on a ship; so we thought we'd try it. ... Read more
Norguy
Member Since 2009
8 reviews
3 forum posts
1 helpful vote
I booked a Canada/New England cruise aboard the ms. Maasdam last fall. After reading several negative comments about the ship and cruises on the Maasdam, I was a little concerned. After arriving a day early in Montreal to rainy ... Read more
Dayenu
Member Since 2009
7 reviews
3,223 forum posts
2 helpful votes
This was our first cruise with HAL on Maasdam, a smaller ship. Sailed before with RCI, Princess, NCL. As always, I picked the cabin in the lower part of the ship, in the middle third, and with a window to avoid sea sickness. The stops ... Read more
Cruiser Bruiser
Member Since 2011
4 reviews
2,058 forum posts
0 helpful votes
My 17-year-old niece just graduated from high school, so her 47-year-old single uncle decided to take her on a cruise. We couldn't afford Paris (her first choice) so we went to Quebec City and Montreal instead. We flew from Portland to ... Read more

Compare Prices on Holland America Canada & New England Cruises

Bob and Diane
Member Since 2015
1 review
0 forum posts
3 helpful votes
When we boarded our cruise in Boston, we were given a letter by HAL that there had been a outbreak of the norovirus on the previous cruise but the ship was being sanitized. We could have gotten a full refund and in hind sight should have ... Read more
Sblue1229
Member Since 2015
1 review
0 forum posts
0 helpful votes
We enjoyed our cruise ship experience with the smaller size of the vessel which allows for better customer service. The cabin stewards, Lido buffet servers and the Rotterdam restaurant workers are friendly, courteous, helpful and make you ... Read more
NANAANDPOPPY
Member Since 2014
1 review
9 forum posts
1 helpful vote
The cruise really was terrific---food wonderful--cabin clean and quite roomy---even had a tub. very small annoyances----crosswords are printed on half pages and are impossible to read---also decaf coffee was not decaf several days. the ... Read more
Kittj
Member Since 2015
1 review
0 forum posts
1 helpful vote
This was our 15th cruise, and we have cruised with Carnival, Royal Caribbean, Princess and Norwegian. The Maasdam is older but still in good shape. This is probably the smallest cruise ship we have cruised on, and we quite liked it. ... Read more
Helpful? Thank Kittj
HellieC
Member Since 2012
2 reviews
14 forum posts
0 helpful votes
We had no high expectations of the Maasdam as a ship, as she is older than many and we had read reviews that she was showing signs of age. However we were pleasantly surprised to find that she was well maintained and in better shape than ... Read more

Compare Prices on Holland America Canada & New England Cruises

CDVandJKV
Member Since 2015
1 review
0 forum posts
0 helpful votes
Pre-Cruise Our seven-day cruise was on the HAL ship Veendam, from Quebec City to Boston, with four intermediate stops, departing May 23rd, 2015. The available excursions were varied, and we found six that we bought in advance. We also ... Read more
Old Timex
Member Since 2015
1 review
0 forum posts
0 helpful votes
This is my 3d cruise and 1st on Holland America. Original cruise for October 2014 was canceled due to mechanical problems on the ship. Holland America refunded our money and gave a $ 1700 credit for a cruise within a year! The Maasdam ... Read more
Joanhat
Member Since 2015
1 review
0 forum posts
1 helpful vote
After choosing this cruise because of the itinerary, we had mixed experiences on the ship. A norovirus episode on the prior sailing made for a delayed, and very poorly organized, embarcation. Long wait, poor communication, inadequate ... Read more
FunFox
Member Since 2011
4 reviews
0 forum posts
9 helpful votes
Sailed May 2015
Beware, as we were too naïve to, that if a cruise company informs you that there is an active Norovirus outbreak on the ship you are about to embark on – your cruise will be compromised. Of course the severity of the outbreak ... Read more
Bonbon65
Member Since 2013
2 reviews
10 forum posts
0 helpful votes
Sailed May 2015
This was my first cruise alone and I had a great time and would do it again! There was some illness on the ship but I did not get it. The staff worked diligently all the time to make sure that all areas of the ship where disinfected. ... Read more

Compare Prices on Holland America Canada & New England Cruises

Ecuadan
Member Since 2013
2 reviews
0 forum posts
0 helpful votes
Sailed October 2014
Having sailed on the Zaandam last year we were expecting something equally good. Having said that the Eurodam was in top shape. I only saw one worn stair carpet on the entire ship. All the finishes looked fresh although a bit dated. We ... Read more
robynraymer
Member Since 2014
2 reviews
0 forum posts
1 helpful vote
Sailed October 2014
We had been on one other HAL ship, the Noordam, and loved it. (never been on any other line) The Maasdam was every bit as nice--just smaller. If we cruise again, we will choose HAL, unless some other highly-rated line offers us a deal we ... Read more
kevingastreich
Member Since 2014
3 reviews
435 forum posts
0 helpful votes
This was our second HAL cruise and I still have no reason to look elsewhere. This was our first time on the Eurodam and I thought that maybe those private cabanas on the pool deck would eliminate some free space but it really wasn't a ... Read more
Camden lady
Member Since 2014
3 reviews
11 forum posts
0 helpful votes
As with most things there was some good and some bad on this cruise. The embarkation was a total nightmare. First off, when we arrived at the terminal there was a mile long line of passengers with their luggage waiting to get into the ... Read more
OZCRUISEGUYS
Member Since 2013
2 reviews
44 forum posts
0 helpful votes
Sailed October 2014
A great cruise to see the Fall Colours, and if you like port days this is ideal. The crew were very friendly and cheerful. We boarded in Quebec City, it was smooth and without any problems. We overnighted in Quebec and sailed the next ... Read more

Compare Prices on Holland America Canada & New England Cruises

Sponsored links

Sponsored links

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.