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Holland America Canada & New England Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

328 Holland America Canada & New England Cruise Reviews

Cruiser rating
Excellent
163
Very Good
74
Average
47
Poor
23
Terrible
15
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Rating Summary
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Value for Money
Service
Kittj
Member Since 2015
1 review
0 forum posts
0 helpful votes
This was our 15th cruise, and we have cruised with Carnival, Royal Caribbean, Princess and Norwegian. The Maasdam is older but still in good shape. This is probably the smallest cruise ship we have cruised on, and we quite liked it. ... Read more
Helpful? Thank Kittj
HellieC
Member Since 2012
2 reviews
14 forum posts
0 helpful votes
We had no high expectations of the Maasdam as a ship, as she is older than many and we had read reviews that she was showing signs of age. However we were pleasantly surprised to find that she was well maintained and in better shape than ... Read more
CDVandJKV
Member Since 2015
1 review
0 forum posts
0 helpful votes
Pre-Cruise Our seven-day cruise was on the HAL ship Veendam, from Quebec City to Boston, with four intermediate stops, departing May 23rd, 2015. The available excursions were varied, and we found six that we bought in advance. We also ... Read more
Old Timex
Member Since 2015
1 review
0 forum posts
0 helpful votes
This is my 3d cruise and 1st on Holland America. Original cruise for October 2014 was canceled due to mechanical problems on the ship. Holland America refunded our money and gave a $ 1700 credit for a cruise within a year! The Maasdam ... Read more
Joanhat
Member Since 2015
1 review
0 forum posts
0 helpful votes
After choosing this cruise because of the itinerary, we had mixed experiences on the ship. A norovirus episode on the prior sailing made for a delayed, and very poorly organized, embarcation. Long wait, poor communication, inadequate ... Read more

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FunFox
Member Since 2011
4 reviews
0 forum posts
6 helpful votes
Sailed May 2015
Beware, as we were too naïve to, that if a cruise company informs you that there is an active Norovirus outbreak on the ship you are about to embark on – your cruise will be compromised. Of course the severity of the outbreak ... Read more
Bonbon65
Member Since 2013
2 reviews
10 forum posts
0 helpful votes
Sailed May 2015
This was my first cruise alone and I had a great time and would do it again! There was some illness on the ship but I did not get it. The staff worked diligently all the time to make sure that all areas of the ship where disinfected. ... Read more
Ecuadan
Member Since 2013
2 reviews
0 forum posts
0 helpful votes
Sailed October 2014
Having sailed on the Zaandam last year we were expecting something equally good. Having said that the Eurodam was in top shape. I only saw one worn stair carpet on the entire ship. All the finishes looked fresh although a bit dated. We ... Read more
robynraymer
Member Since 2014
2 reviews
0 forum posts
0 helpful votes
Sailed October 2014
We had been on one other HAL ship, the Noordam, and loved it. (never been on any other line) The Maasdam was every bit as nice--just smaller. If we cruise again, we will choose HAL, unless some other highly-rated line offers us a deal we ... Read more
kevingastreich
Member Since 2014
3 reviews
289 forum posts
0 helpful votes
This was our second HAL cruise and I still have no reason to look elsewhere. This was our first time on the Eurodam and I thought that maybe those private cabanas on the pool deck would eliminate some free space but it really wasn't a ... Read more

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Camden lady
Member Since 2014
2 reviews
10 forum posts
0 helpful votes
As with most things there was some good and some bad on this cruise. The embarkation was a total nightmare. First off, when we arrived at the terminal there was a mile long line of passengers with their luggage waiting to get into the ... Read more
OZCRUISEGUYS
Member Since 2013
2 reviews
44 forum posts
0 helpful votes
Sailed October 2014
A great cruise to see the Fall Colours, and if you like port days this is ideal. The crew were very friendly and cheerful. We boarded in Quebec City, it was smooth and without any problems. We overnighted in Quebec and sailed the next ... Read more
may1021
Member Since 2007
5 reviews
301 forum posts
0 helpful votes
Sailed October 2014
We did this sort of last minute and I am very glad that we did. This is a very pleasant small ship with a terrific staff. It reminded me of the earlier days of cruising. There are no bells or whistles here. It is just a nice straight ... Read more
Cissa
Member Since 2015
2 reviews
0 forum posts
1 helpful vote
Sailed September 2014
This was my husband's and my first cruise, and I fear it has spoiled us for other cruises. It was that wonderful! The ship was laid out well- important for me, since I have some mobility issues. We were conveniently close to a bank of ... Read more
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cruzmann
Member Since 2005
5 reviews
57 forum posts
1 helpful vote
When people ask if I liked this cruise the answer would be a qualified yes and likewise when asking about the ship I would also give it a positive rating. But, I'm not sure about either. If you talk about the cruise itself you have to take ... Read more

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gsrunyan
Member Since 2009
1 review
239 forum posts
0 helpful votes
Sailed September 2014
Holland America prices its Canada/New England cruises at a premium. It is not worth the money. 1) The "spacious" rooms are not spacious-my wife and I could not pass each other anywhere in our veranda "suite." Lots of closets, sure, but ... Read more
DWins
Member Since 2014
3 reviews
0 forum posts
0 helpful votes
This is our second Holland America Line cruise, but it was my 19th cruise overall. Have been on a wide range of ships, some older and some newer - actually they become a blur - so I don't think it is fair to judge one line vs. another, but ... Read more
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jpcouncil
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed September 2014
This cruise was uneventful, relaxing and entertaining. Our favorite ports were Quebec City and Halifax. Our suite was just as good as I remembered from a previous HAL cruise to Alaska. Room steward was also very good. Actually, all ... Read more
Bobcatkitty
Member Since 2014
1 review
19 forum posts
0 helpful votes
Sailed September 2014
I'm certain HAL wishes they didn't send me an email questionnaire, as I had little good to say about our cruise. Food was so-so, a/c and heat didn't work in our suite. I needed a 15' extension cord to plug in to use my sleep machine, and ... Read more
terrykane
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed September 2014
I wanted to take a cruise from New England to Canada and surpise my mother-in-law and my sister-in-law as our travel companions. This cruise was a discounted cruise. This cruise cost me more that a 16 day transatlantic repo cruise and ... Read more

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roger.sharp
Member Since 2014
1 review
0 forum posts
0 helpful votes
This cruise started badly with embarkation delays exceeding five hours for some passengers. HAL did not provide any satisfactory explanation for the delay, the did not provide any food and they did not apologize. Signs of cost-cutting are ... Read more
DaydayT
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed September 2014
Sailing with Holland America on a New England/Canada cruise was a wonderful experience! The ports were interesting and we enjoyed some wonderful excursions! The ship, although older, was exceptionally clean and the service was excellent! ... Read more
Travelgrandma10
Member Since 2013
7 reviews
10 forum posts
0 helpful votes
This time I went with my sister on the cruise instead of my hubby. He was nice enough to stay with our Mother while we were gone. We flew into Boston a day early and stayed at the Holiday Inn Express, Boston Garden. I can't say the hotel ... Read more
paul8
Member Since 2008
22 reviews
5,507 forum posts
0 helpful votes
Quebec – Boston Aug. 30 - Sept. 6, 2014 7 days History: We purchased this about a year ago from Boston – Montreal – Boston on the Maasdam. In Feb. We took a cruise from Athens to Tampa, spoke to the Future Cruise ... Read more
Helpful? Thank paul8
paul8
Member Since 2008
22 reviews
5,507 forum posts
0 helpful votes
Boston – Quebec Aug 23-30 2014 7 days History: We purchased this about a year ago from Boston – Montreal – Boston on the Maasdam. In Feb. We took a cruise from Athens to Tampa, spoke to the Future Cruise Consultant who ... Read more
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