Holland America Canada & New England Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
391 Holland America Canada & New England Cruise Reviews
Cruiser rating
Excellent
177
Very Good
94
Average
62
Poor
29
Terrible
20
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58
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Senior Cruises
55
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Romantic Cruises
22
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Repositioning Cruises
11
Rating Summary
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Entertainment
Value for Money
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Karentkeane@yahoo.com
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
My husband and I choose to take this cruise as our "summer trip" to get way from the heat. Although we had been to several of the ports previously (Halifax, Bar Harbor, Boston) there were enough new places to peak our interest. A ... Read more
TonyC1952
Member Since 2016
1 review
62 forum posts
1 helpful vote
We chose to sail with Holland America for our second cruise, on the Veendam, and we had a marvelous time. Other than a little difficulty for the Uber driver to find the ship (Montreal is redeveloping the cruise docks), our embarkation went ... Read more
1974corvette
Member Since 2016
1 review
12 helpful votes
Sailed August 2016
This was not our first cruise but it was our first with Holland America and we will never go back. The ship is very old and in need of repair. Our cabin was nice and the level of service was great in our cabin. Dining was a a different ... Read more
drneal
Member Since 2015
2 reviews
130 forum posts
8 helpful votes
This was my 10th cruise on my 5th cruise line. We usually go on Mega ships in the Caribbean. I didn't know what to think about Holland America or the Veendam from the other reviews. I was pleasantly surprised. The ship was a ... Read more
sundevil99
Member Since 2014
2 reviews
6 helpful votes
My husband and I took this cruise with his parents. His mother was in a wheelchair. Embarkation in Montreal was fast and simple. We were relatively late (2:30pm arrival with 3:00pm all aboard) and were the only people in line. There were ... Read more
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Mar_53
Member Since 2016
1 review
2 helpful votes
This was approximately my fourth cruise with Holland America. I expected better than this cruise. The bathtub wouldn't drain. The sheets had cigarette burns. Half the time the towels were threadbare and like cardboard; the other half ... Read more
angie n
Member Since 2016
1 review
7 helpful votes
Overall great trip. Service was very good..room service and dining room.,and front desk. Loved the Windows 10 courses.Desiree was a very informed teacher. Rotterdam singers and dancers excellent.Comedian was funny but other acts ... Read more
MathLady123
Member Since 2016
1 review
1 forum post
8 helpful votes
We chose this cruise because we wanted to sail for longer than a week and leave from our home town of Boston. We were also curious as to the Canadian ports which we can visit on vacation in the future sans ship. Both of us had cruised ... Read more
dahling8
Member Since 2016
1 review
3 forum posts
1 helpful vote
Sailed August 2016
Spent 4 nights in Boston prior to our cruise followed by 4 nights in Montreal upon disembarking. We booked our own tours and hotel in both cities and the hotel took us directly to the Black Falcon terminal in Boston. This is our first ... Read more
sbartrn
Member Since 2016
1 review
2 helpful votes
Sailed August 2016
We chose this cruise to try a different cruise line and because it went to the area we wanted to visit. Disappointed. We had cruised with Royal Caribbean in the past so that is what we had to compare this trip with. Royal Caribbean is ... Read more
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Madjude60
Member Since 2012
1 review
16 forum posts
5 helpful votes
Sailed August 2016
This was our first cruise with HAL. We enjoyed the cruise and the crew were very friendly and helpful. The ship was always clean and I was impressed with the food on the Lido Deck. The Rotterdam dining room is small and compact compared ... Read more
meswenc@yahoo.com
Member Since 2016
1 review
7 forum posts
Will start by saying that this was my first cruise and my wife's second. I was in the Marine Corps and spent quite a bit of time at Sea so it took my wife 25 years to get me back on a ship. After finishing a great week on the Veendam I ... Read more
bphman
Member Since 2000
4 reviews
1,547 forum post
40 helpful votes
Just returned from a fantastic week on the Veendam from Boston to Montreal. Although the cruise overall was great, there were a few glitches. We took Amtrak from Newark to Boston and, except for a track and platform change with only ... Read more
Claire McIntye
Member Since 2016
1 review
14 helpful votes
We were excited to see eastern Canada and New England. The thermostat in our stateroom didn't work and the room was warm. The ship was notified and a desk clerk came and did temperature readings and said it was warm and that there would be ... Read more
dibati2
Member Since 2008
2 reviews
94 forum posts
18 helpful votes
The Ship: Veendam is a small ship and easy to navigate. Embark and disembark was quick and efficient. The ship is showing its age, cabins and public rooms are clean but worn. Having cruised on many ships prior to this cruise, this one ... Read more
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Carlstreet
Member Since 2016
1 review
23 helpful votes
These are the observations of a solo traveler on the Holland-America Veendam from Montreal to Boston. I have two previous cruise experiences, both on Windstar ships in Europe. So, from time to time, I will make certain comparisons ... Read more
susie2183
Member Since 2008
6 reviews
29 forum posts
21 helpful votes
Our group of friends wanted to visit Canada and New England and these dates worked best for us. Having never sailed on Holland America, I was interested to compare a smaller ship to the larger ones that I have been on. Embarkation in ... Read more
Voll
Member Since 2016
1 review
16 helpful votes
Getting on an off a breeze. Well organized and very efficient. Crew was outstanding. Many made the effort to talk with my wife and I using our names. Most professional! The food selection, presentation, service and personal attention by ... Read more
Helpful? Thank Voll
Zadford
Member Since 2016
1 review
10 helpful votes
This is a great cruise.... Even in late May, we got lucky with some nice weather however had one rain day in Halifax, but made it part of the adventure. The crew and ship are fantastic and we really like the mid size ships over these ... Read more
dlm123
Member Since 2016
1 review
11 helpful votes
We booked this cruise on the Veendam since we wanted to see Canada/New England and these cruise dates worked best with our schedule and vacation time off. My overall cruise experience was low because of the ship's extreme need for repairs ... Read more
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dmackay
Member Since 2016
1 review
16 helpful votes
The cruise was very good and the staff were friendly and helpful. Our lanai room was very pleasant giving direct access to the deck. The food quality was very good, in particular in the Pinnacle Grill and Canaletto restaurants. ... Read more
Ms Mich
Member Since 2016
1 review
9 helpful votes
Embarkation went very smoothly. Stayed on deck 5 (Main). Very quiet, but felt like sleeping in a crate as ship is old and creaky with each sea swell. Had to take extra Bonine one night just to get to sleep. They need to retire the ... Read more
FrankHK
Member Since 2016
1 review
4 helpful votes
We went on the Veendam to New England and Canada. This was our first trip with Holland-America. We previously had excellent experiences with Norwegian. We went with my parents who are long term HAL "mariners." We had horrible ... Read more
123Nel
Member Since 2015
2 reviews
25 helpful votes
I began my cruise with a tour of Boston which was to set the pace for a wonderful trip. As a Canadian and originally from the Maritimes, we share much in common with this part of the United States. It was the destination for a number of ... Read more
Transplanted Floater
Member Since 2012
1 review
18 forum posts
20 helpful votes
We were excited to see how the changes were handled on the Veendam since we last sailed in 1998. We had heard that she had been in Dry Dock for refurbishing. When we first stepped on we were pleasantly surprised that she was so ... Read more
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