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Holland America Canada & New England Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

328 Holland America Canada & New England Cruise Reviews

Cruiser rating
Excellent
163
Very Good
74
Average
47
Poor
23
Terrible
15
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50
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First-Time Cruisers
10
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
harnpat
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed August 2015
I have been interested in taking a Holland America cruise since I saw them in Alaska 11 years ago. This is our first time going to Nova Scotia. The Veendam crew and staff were all friendly and for the most part helpful. The ship is old but ... Read more
padrek
Member Since 2009
30 reviews
66 forum posts
0 helpful votes
Sailed August 2015
Embarkation in Boston was easy even though there was another HAL ship (Maasdam) also embarking passengers and a RCI ship making a port visit, which severely taxes Boston's limited cruiseport. Luggage delivery was swift, room ready as I ... Read more
Cindy fan
Member Since 2010
1 review
16 forum posts
0 helpful votes
This trip was a dream come true for myself and my daughter. As huge Anne of green Gable fans we have always wanted to go to Prince Edward Island. My husband and I love to see lighthouses. Best of all from our house in Western New ... Read more
bp51
Member Since 2015
1 review
0 forum posts
0 helpful votes
Nothing outstanding or close to outstanding other than some of the service. Ship is a C+ as is the food. Ports, are okay. As with all trips, some were better than others. Sydney is a total waste. Nothing special about the Maasdam. The ... Read more
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ajscott
Member Since 2014
2 reviews
0 forum posts
0 helpful votes
Sailed August 2015
This was my 7th cruise, first with Holland America. Overall I enjoyed myself on this cruise. Holland America seems to be a step up from Carnival, in terms of class and you can definitely tell that their clientele are retirees. My parents ... Read more

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Alialio
Member Since 2015
1 review
0 forum posts
1 helpful vote
We recently traveled to Canada to embark on the Maasdam for a 7 day cruise to Boston via Qubec, Prince Edward Island, Sydney, Halifax and Bar Harbour, then on to Boston. We are in our 40's and took our two teenage daughters with us, so ... Read more
imaproudma
Member Since 2010
2 reviews
2 forum posts
0 helpful votes
This is my 12th cruise on several different lines so I feel qualified to review our trip. We are a family of four including two young teens. Overall it was wonderful! Holland America (HA) went out of their way to try to please. We always ... Read more
Crusin Aggie
Member Since 2015
1 review
22 forum posts
0 helpful votes
We very much enjoyed our time on the Maasdam. The ship has been impeccably maintained and of course the HAL crew/staff are all top-notch. No complaints and I even won in the casino! Canada/New England has some very rural stops as well as ... Read more
richstowe
Member Since 2010
8 reviews
4,114 forum posts
0 helpful votes
Extreme cold and rain on an old ship sounds like a recipe for disaster and yet we had a good time . This was our first HAL cruise . This is the smallest ship we have ever been on but we were surprised by the quality of the food and ... Read more
Go three
Member Since 2015
1 review
5 forum posts
0 helpful votes
We have cruised many times (55 plus night with Royal Caribbean and 30 plus with Carnival) This was our first HAL. Picked it because of the ports and enjoyed the smaller ship. Overall the cruise was nice. Weather was very rainy, but hey, ... Read more

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sechelt
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed July 2015
The toilet would not flush after use for the first three days of the voyage. After each failure, I notified the front desk. One night it flushed on its own at 2:00AM. On the third afternoon, the door locks failed. The ship staff ... Read more
lupaglupa
Member Since 2015
2 reviews
12 forum posts
0 helpful votes
My three-generation family set off on the Maasdam July 4th - a first cruise for all of us. What a wonderful time we had! The Maasdam exceeded all our expectations. We truly did not foresee how much we would enjoy cruising. Most ... Read more
Cookmb
Member Since 2010
2 reviews
45 forum posts
2 helpful votes
Let me start by saying we choose our cruises based on the itinerary, not the cruise line or ship. We have sailed Carnival, RCI, Norwegian, Princess and one cruise on HAL previously (where I broke a tooth on pasta). While the previous ... Read more
nycruiser80
Member Since 2005
6 reviews
627 forum posts
0 helpful votes
I sailed the Maasdam from Montreal to Boston on the Canada/New England Cruise in June of 2015. I have sailed one other time with Holland on the Noordam, in addition I have sailed extensively with other lines in the past. The Maasdam is ... Read more
walkpl
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed June 2015
This was my first experience sailing with HA. As a travel professional, I have the opportunity to sail and know many ships. This one was a total disaster. The passenger mix was pretty old and activities were geared to that. I spent ... Read more

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IIB
Member Since 2015
1 review
0 forum posts
0 helpful votes
We have cruised on Princess and Carnival. Our cabin was smaller, the air conditioner didn't work well, and no refrigerator. We don't spend much in the cabin but still were disappointed. We had wonderful dining room and cabin staff. ... Read more
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susandyoung
Member Since 2011
2 reviews
0 forum posts
0 helpful votes
Every stage of this cruise was seamless with no complaints. The inside stateroom was roomy and tended to regularly. All areas of food was phenomenal. The shows were entertaining. We didn't go to all of them but chose the new Droom ... Read more
williebegoode
Member Since 2015
2 reviews
16 forum posts
0 helpful votes
Like all embarkations, this one involved large groups of people being processed in limited space, but we all were got on board without too much drama. Holland America representatives met us at the airport and took us by bus to the ship. On ... Read more
williebegoode
Member Since 2015
2 reviews
16 forum posts
1 helpful vote
Up until this cruise my wife and I had always hopped on a plane and went...well...all over. Friends who have cruised told us about the convenience, the food and the general fun they had getting on a ship; so we thought we'd try it. ... Read more
Norguy
Member Since 2009
7 reviews
3 forum posts
0 helpful votes
I booked a Canada/New England cruise aboard the ms. Maasdam last fall. After reading several negative comments about the ship and cruises on the Maasdam, I was a little concerned. After arriving a day early in Montreal to rainy ... Read more

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Dayenu
Member Since 2009
7 reviews
3,164 forum posts
1 helpful vote
This was our first cruise with HAL on Maasdam, a smaller ship. Sailed before with RCI, Princess, NCL. As always, I picked the cabin in the lower part of the ship, in the middle third, and with a window to avoid sea sickness. The stops ... Read more
Cruiser Bruiser
Member Since 2011
4 reviews
1,934 forum post
0 helpful votes
My 17-year-old niece just graduated from high school, so her 47-year-old single uncle decided to take her on a cruise. We couldn't afford Paris (her first choice) so we went to Quebec City and Montreal instead. We flew from Portland to ... Read more
Bob and Diane
Member Since 2015
1 review
0 forum posts
1 helpful vote
When we boarded our cruise in Boston, we were given a letter by HAL that there had been a outbreak of the norovirus on the previous cruise but the ship was being sanitized. We could have gotten a full refund and in hind sight should have ... Read more
Sblue1229
Member Since 2015
1 review
0 forum posts
0 helpful votes
We enjoyed our cruise ship experience with the smaller size of the vessel which allows for better customer service. The cabin stewards, Lido buffet servers and the Rotterdam restaurant workers are friendly, courteous, helpful and make you ... Read more
NANAANDPOPPY
Member Since 2014
1 review
9 forum posts
0 helpful votes
The cruise really was terrific---food wonderful--cabin clean and quite roomy---even had a tub. very small annoyances----crosswords are printed on half pages and are impossible to read---also decaf coffee was not decaf several days. the ... Read more

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