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Holland America Canada & New England Cruise Reviews

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Holland America Line
Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

344 Holland America Canada & New England Cruise Reviews

Cruiser rating
Excellent
166
Very Good
78
Average
51
Poor
25
Terrible
15
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Family Cruises
Family Cruises
51
Senior Cruises
Senior Cruises
44
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Romantic Cruises
19
First-Time Cruisers
First-Time Cruisers
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
mothra102
Member Since 2015
1 review
0 forum posts
1 helpful vote
First time booking with Holland America. Embarkation was a breeze. This is a smaller ship so getting around within the ship was fairly quick and easy. They did a good job of explaining and offering shore excursions for a range of taste. ... Read more
Heartgrove
Member Since 2015
2 reviews
178 forum posts
2 helpful votes
Sailed September 2015
This was our first time on a HAL ship. We actually chose the Veendam over its sister ship, Maasdam, because of the two night scheduled stay in the beautiful city of Quebec. Prior to boarding, we spent a night at a very nice boutique hotel, ... Read more
ShadyOaksCruiser
Member Since 2014
2 reviews
4 forum posts
3 helpful votes
We have sailed primarily on Princess and Celebrity. This was our first cruise on HAL and the Eurodam. Very impressed with the ship, service and ports of call. This cruise was "billed" as a Fall Colors Cruise, but it was not ... Read more
ShadyOaksCruiser
Member Since 2014
2 reviews
4 forum posts
0 helpful votes
We have cruised with Princess and Celebrity within the past three years, and before that NCL and transatlantic on Cunard. This was our first time to cruise on HAL and we were very pleased with the experience aboard the Eurodam. We were ... Read more
DoriePam
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed September 2015
The Eurodam is a great ship and the staff are professional and very courteous. We used the HAL transfers and hotel (the Midtown Hilton) and arrived a few days ahead of departure. The location of that Hilton is great. Our room was a ... Read more

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Late traveler
Member Since 2009
4 reviews
48 forum posts
0 helpful votes
Sailed September 2015
We both enjoyed this cruise and have used Holland America before. Embarkation in New York was less than satisfactory and meant standing in a winding line for sometime. It was as if they weren't prepared for us. This was the first time ... Read more
JanetDeV
Member Since 2015
1 review
5 forum posts
1 helpful vote
Sailed September 2015
This was our fourth cruise on Holland America, and we have always been very pleased. Unfortunately, both the ship and the crew were well below the superior quality we have come to expect from Holland America. We had a Verandah Suite. ... Read more
TravellingDachshunds
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed September 2015
The ship was great. We know HAL is mostly for older people (we are in our 20s) but the service and food are so wonderful. The nightly entertainment does not interest us very much as it is much more geared to the elderly cruisers. ... Read more
cruiser4345
Member Since 2014
1 review
0 forum posts
6 helpful votes
This was our second cruise with Holland America. Our first was to Alaska on the Westerdam and was fantastic. We were also in the Neptune suites on that cruise. Be careful if you are on the Maasdam Neptune level. Choose your room ... Read more
highc
Member Since 2013
1 review
0 forum posts
7 helpful votes
Sailed September 2015
We have taken 10 cruises, mostly on Princess & Celebrity & this was our first cruise with Holland America which we chose because of the proximity of the embarkation port to our home and we loved it. We drove to the port & ... Read more
Helpful? Thank highc

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avanahall
Member Since 2010
2 reviews
0 forum posts
5 helpful votes
Sailed September 2015
So we have cruised about 15 times and this was the first time on Holland America Line. At first I was a bit nervous since it was mainly older people and the boat was smaller then the new ships -- but it was by far our best cruise ever! The ... Read more
GOODYJWG
Member Since 2004
1 review
122 forum posts
2 helpful votes
Sailed September 2015
Just got off the Veendam. The ship was great, they did a great job refurbishing an old ship, everything was in good shape. The cabin, we only had an inside, was great, lots of packing room, excellent AC/heat control! Food was only nediocre ... Read more
nyshopgirl
Member Since 2011
1 review
1 forum post
4 helpful votes
We were a group of 10 traveling as a multi-generational family with grandparents, parents and young children on a Holland America cruise to New England/Canada. With few exceptions, the cruise was geared to older individuals with little ... Read more
harnpat
Member Since 2015
1 review
0 forum posts
3 helpful votes
Sailed August 2015
I have been interested in taking a Holland America cruise since I saw them in Alaska 11 years ago. This is our first time going to Nova Scotia. The Veendam crew and staff were all friendly and for the most part helpful. The ship is old but ... Read more
padrek
Member Since 2009
30 reviews
66 forum posts
3 helpful votes
Sailed August 2015
Embarkation in Boston was easy even though there was another HAL ship (Maasdam) also embarking passengers and a RCI ship making a port visit, which severely taxes Boston's limited cruiseport. Luggage delivery was swift, room ready as I ... Read more

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Cindy fan
Member Since 2010
1 review
16 forum posts
1 helpful vote
This trip was a dream come true for myself and my daughter. As huge Anne of green Gable fans we have always wanted to go to Prince Edward Island. My husband and I love to see lighthouses. Best of all from our house in Western New ... Read more
bp51
Member Since 2015
1 review
0 forum posts
2 helpful votes
Nothing outstanding or close to outstanding other than some of the service. Ship is a C+ as is the food. Ports, are okay. As with all trips, some were better than others. Sydney is a total waste. Nothing special about the Maasdam. The ... Read more
Helpful? Thank bp51
ajscott
Member Since 2014
2 reviews
0 forum posts
1 helpful vote
Sailed August 2015
This was my 7th cruise, first with Holland America. Overall I enjoyed myself on this cruise. Holland America seems to be a step up from Carnival, in terms of class and you can definitely tell that their clientele are retirees. My parents ... Read more
Alialio
Member Since 2015
1 review
0 forum posts
1 helpful vote
We recently traveled to Canada to embark on the Maasdam for a 7 day cruise to Boston via Qubec, Prince Edward Island, Sydney, Halifax and Bar Harbour, then on to Boston. We are in our 40's and took our two teenage daughters with us, so ... Read more
imaproudma
Member Since 2010
2 reviews
2 forum posts
2 helpful votes
This is my 12th cruise on several different lines so I feel qualified to review our trip. We are a family of four including two young teens. Overall it was wonderful! Holland America (HA) went out of their way to try to please. We always ... Read more

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Crusin Aggie
Member Since 2015
1 review
25 forum posts
0 helpful votes
We very much enjoyed our time on the Maasdam. The ship has been impeccably maintained and of course the HAL crew/staff are all top-notch. No complaints and I even won in the casino! Canada/New England has some very rural stops as well as ... Read more
richstowe
Member Since 2010
8 reviews
4,292 forum posts
1 helpful vote
Extreme cold and rain on an old ship sounds like a recipe for disaster and yet we had a good time . This was our first HAL cruise . This is the smallest ship we have ever been on but we were surprised by the quality of the food and ... Read more
Go three
Member Since 2015
1 review
5 forum posts
0 helpful votes
We have cruised many times (55 plus night with Royal Caribbean and 30 plus with Carnival) This was our first HAL. Picked it because of the ports and enjoyed the smaller ship. Overall the cruise was nice. Weather was very rainy, but hey, ... Read more
sechelt
Member Since 2015
1 review
0 forum posts
4 helpful votes
Sailed July 2015
The toilet would not flush after use for the first three days of the voyage. After each failure, I notified the front desk. One night it flushed on its own at 2:00AM. On the third afternoon, the door locks failed. The ship staff ... Read more
lupaglupa
Member Since 2015
2 reviews
13 forum posts
1 helpful vote
My three-generation family set off on the Maasdam July 4th - a first cruise for all of us. What a wonderful time we had! The Maasdam exceeded all our expectations. We truly did not foresee how much we would enjoy cruising. Most ... Read more

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