Holland America Canada & New England Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
396 Holland America Canada & New England Cruise Reviews
Cruiser rating
Excellent
178
Very Good
94
Average
65
Poor
31
Terrible
22
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Rating Summary
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Entertainment
Value for Money
Service
coplukposta
Member Since 2017
1 review
7 helpful votes
Sailed April 2017
My wife and I took the 11-day cruise from Boston to Montreal on Veendam. We have been on about a dozen cruises in the past using Royal Caribbean, Princess and Celebrity, and have enjoyed them all up to now. This was the first time we have ... Read more
SoloSailingSoul
Member Since 2017
1 review
5 forum posts
8 helpful votes
I cruised with HAL a few months ago on the the Eurodam to the Caribbean. It was a great experience. I had nothing negative to say about it. Figured it would be a sure bet to sail with them again. Got a great price on a 15 day New ... Read more
Kelly97229
Member Since 2017
1 review
11 helpful votes
Let me preface this review by saying that I have been on most of the other Holland America ships - and that, until this cruise, Holland America has been my favorite cruise line. It was an extremely disappointing cruise. The quality of ... Read more
StartrainDD
Member Since 2009
22 reviews
1,761 forum post
15 helpful votes
Veendam cruise 4-21-17 15 nights FLL – Montreal. Long and detailed. Skip to the conclusion if you only want the summary. Getting to Florida to day before the cruise proved to be full of adventure. Our Southwest flight left the ... Read more
Onlysugar
Member Since 2017
1 review
1 helpful vote
Sailed October 2016
The Noordam is one of HAL's older, smaller ships. It's in good condition but doesn't sparkle. The crew is well trained and very nice. But the reasons for taking the Atlantic Coast cruise are the stops. Each one is a gem, even if you ... Read more
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ROR
Member Since 2016
1 review
4 helpful votes
Sailed October 2016
We were so excited about this cruise. Planned it for a long time. This was our 29th anniversary. The scenery and excursions were great, except tour in New York didn't include the 911 Museum. This was our 3rd HAL cruise. Alaska and ... Read more
Helpful? Thank ROR
Herbs Mom
Member Since 2014
4 reviews
30 forum posts
2 helpful votes
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read more
explorer1086
Member Since 2011
1 review
78 forum posts
5 helpful votes
Sailed October 2016
My wife and I booked this cruise for its itenerary and the chance to see some fall colors. Dining in the main dining room exceeded expectations. The food and presentation were very good and the wait staff seemed generally very efficient. ... Read more
janok
Member Since 2011
3 reviews
3 helpful votes
Sailed October 2016
Had a good time on this cruise, we were definitely in the younger group (and we're in our early 60's) so it was sometimes a little slower than we would have liked but on saying that there were no noisy parties etc going on into the night! ... Read more
Helpful? Thank janok
dossbig
Member Since 2009
2 reviews
7 helpful votes
Sailed October 2016
We sailed on the 12 day Zuiderdam Canada/New England cruise from 10/7/16 to 10/19/16. We got to Quebec City on 10/6/16 a day before embarkation and enjoyed a great meal at Le Saint Amour and a restful night at The JW Marriot. The ... Read more
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Blueshound
Member Since 2016
1 review
31 forum posts
6 helpful votes
Given the Zuiderdam's age, and taking into consideration the reports that the intended updates were not fully realized on the last scheduled dry dock due to a labor strike, the ship doesn't look as worn as you might think. Of course you ... Read more
TexasDavid7
Member Since 2013
4 reviews
136 forum posts
6 helpful votes
Sailed October 2016
My DW and I both wanted to see the changing of the trees so we booked this cruise (and indeed the trees were wonderful). The Zuiderdam was the HAL ship we sailed on years ago and enjoyed so much that we have been sailing on HAL ever since. ... Read more
chloes nana
Member Since 2008
1 review
924 forum posts
6 helpful votes
I chose this cruise as a surprise for my husband for his birthday. Right out as 4 star mariners, we did not get any priority boarding, it was a cattle call with no organization at all! It was a disappointment as we lost both ports in Nova ... Read more
DLSgumbo
Member Since 2016
1 review
1 helpful vote
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the ... Read more
ktctnc
Member Since 2016
1 review
4 helpful votes
We chose this cruise because of its itinerary that arrived in Quebec City and Montreal during a time when the fall leaves were at their peak colors. We wisely chose port excursions in advance from groups not associated with Holland's ... Read more
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Ejbirdie
Member Since 2013
1 review
2 forum posts
4 helpful votes
Sailed September 2016
We chose this cruise because we had not been to either New York or the Maritimes before. We had cruised Holland America many years ago and enjoyed their ship and service. Zuiderdam is very spacious, well laid out, and by the 10th day ... Read more
Misha440
Member Since 2016
1 review
2 helpful votes
Older ship badly in need of an overhaul and updating. The loading area was the start of problems. Poorly organized when we were one of the last groups to board. Aggressive staff trying to militarize getting boarding passes.on board there ... Read more
chmetschke4546
Member Since 2017
1 review
5 helpful votes
Sailed September 2016
Our group of 5 couples wanted to see the Northeast in the fall so we decided to take a cruise up the St. Lawrence Seaway. We chose a Holland America cruise from Montreal to Boston because of their reputation. We enjoyed the ports and the ... Read more
Sgiggles
Member Since 2011
1 review
2 forum posts
3 helpful votes
Sailed September 2016
We sailed with HAL on the Rotterdam out of Boston on last week of Sept. Boston port was easy to get to on a Sat.....traffic might be a problem on game days...next time I would start our adventure with a "duck" boat ride . We saw ... Read more
trudylynne
Member Since 2016
1 review
Sailed September 2016
We wanted a change from the usual cruise ports. Also was hoping to see the leaves change color. We have sailed on a Holland America ship before (Noordam) so I knew what to expect. I was sorely disappointed in the Veendam. Even though it ... Read more
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esvacruiser1
Member Since 2013
1 review
3 forum posts
4 helpful votes
Sailed September 2016
We really enjoyed this cruise. We had an inside stateroom which was just fine - you get a better view and drinks service in the Crow's Nest anyway. Met a lot of fun, pleasant folks and thoroughly enjoyed ourselves. We did the open ... Read more
Disbert
Member Since 2016
1 review
5 helpful votes
Sailed September 2016
This ship was very dated, worn and grubby. It was advertised as being renovated recently but there was no sign of anything renovated at all in all public rooms and cabin. They took extra money from you for everything including bottled ... Read more
ozziefromoc
Member Since 2009
2 reviews
8 forum posts
10 helpful votes
We chose this particular cruise because we wanted to see Eastern Canada and New England and had enjoyed our previous HAL cruise to Alaska. If I were to rate this cruise, I would give it 3.5 stars, but that wasn't an option. It wasn't ... Read more
cresiak
Member Since 2010
4 reviews
53 forum posts
3 helpful votes
Sailed September 2016
We have been on a couple of Holland America cruises in the past which were charters for The Jazz Cruise and were always a little disappointed in the food and service. But we figured that this was because The Jazz Cruise is a chartered ... Read more
Mizsuzee
Member Since 2006
2 reviews
60 forum posts
7 helpful votes
My hubby and I (ages 62 and 70) recently returned from a 10-day Canada/New England cruise on the Zuiderdam. This was our 3rd cruise with Holland America and for the most part we were very pleased. We picked this cruise mainly for the ... Read more
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