If you’re use to higher end hotels and resorts like JW Marriott, Hyatt, or Hilton where personal services are king this cruise line is NOT for you.
I’m a business owner of over 30 years and if I ran my business this way we would be out of business. Compared to higher end resorts which we are use to I found the following to be true.
1. The ship is very disorganized in the way they do ...
HAL is always our go to cruise line so when we decided to try a transatlantic cruise we booked with HAL. First off, the cabin we were first given (which we picked out) had a toilet that was not flushing properly. After 7 or 8 calls with guest services and 2 plumber visits they finally moved us to a different cabin (after 4 nights of crossing our fingers that it would flush). When Patrick from ...
Wanted to celebrate a special birthday the Holland America way. There was no celebration! No song. No cake No card. Service was mostly adequate, but slow. There was a decided lack of vegetables available, and I really tried to order extra veggies at dinner but they never came. Mariner ceremony was a big, flat nothing. We used to go to the dining room for a special lunch after. This ...
Hi,
We enjoyed our cruise very much, at the end of the day after spending 8 hours on
excursions the ship was comfortable and perfect to relax before the next day of tours.
Our Delta flight to Barcelona was perfect we flew on the Airbus A330-300 which I highly recommend. We had two seats next to the window with plenty of room considering we paid no extra for our seats. The plane has two ...
Love crossings. But, hate masks. Also, many cabin issues (toilet overflowed, shower flooded bathroom, water from shower saturated carpet outside door, etc). Were given $200 room credit but on next to last day and had to spend onboard.
Crew, as always, was amazing. Of everyone I encountered, only one clerk in the shops could stand a better attitude. EVERYONE else was helpful. Lido personnel ...
The passengers on this cruise seemed to fall into two broad categories: people who were using credits from cruises cancelled during Covid and people who just aren't willing to fly. I fell into the first category. I enjoy just being on the ocean, sailing somewhere, anywhere. What's there not to like? The people in the second category did not expand on the reasons why they spent 2 weeks making a ...
We've sailed a number of times with Holland; the Oosterdam and were pleased.
The Barcelona embarkation was easy and we went straight to our cabin. The ship is older but it was well maintained. Captain and Cruise Director Kelly were very good with plenty of information to share. MDR food and service were excellent with gourmet selections and presentations. Lido could have been better, i.e., ...
We had an absolutely amazing cruise on Holland America Oosterdam on September 9th – the 12-night Mediterranean Tapestry
We loved the service on the ship, the size of the ship and our fellow passengers. Everyone was so nice!
The cruise director was front and center throughout the cruise and we felt there were many activities offered although this was a very port-heavy cruise and our priority ...
We have sailed with Holland America lots of times. Excellent Company, Staff Excellent, Service Excellent. In fact everything was excellent. We had to leave the ship a day early to attend our Grandson's Funeral. A beautiful vase of Flowers appeared in our Suite on the second day along with a beautiful letter. Our flight was not until 10pm and officially we had to leave the ship at 2pm. However, ...
Since our first cruise was over 25 years ago, and we won it in a raffle, so had no part in the where or when, or even how, I consider us to be first time cruisers for all intents and purposes.
We chose Holland America’s 12 night Mediterranean Tapestry on the Oosterdam primarily for the itinerary. It was filled with ports that we had not previously visited, and was at the right time of year for ...