I only awarded two points to Westerdam on the 31-day cruise because what little they did well should be expected on a cruise ship of their category, there were many things wrongly done and mishandled by their officers and after many passengers complained in an consistent manner, They tried to improve absolutely nothing. Other passengers claimed that these problems arise from previous cruises in ...
We were on this ship for 59 days. For 59 days we smelled SEWAGE in the corridors. The ship and its furnishings appeared rundown, worn out and FILTHY. Cabin ceiling ventilator was encrusted with dirt and dust. Some food served in the main dining room looked and smelled rotten. Kitchen staff paid UNFAITHFUL adherence to special dietary need and illness ensued requiring proximity to bathroom and ...
We chose this cruise because the itinerary was what we were looking for and the dates suited us.
Let's start with the positives. The ship was clean and the staff were generally very good; some of them gave us exceptional service. The cabin was very good as was the food on board. We ate in the both the Pinnacle and the Italian speciality restaurants and they were well worth the additional ...
It was a great overall experience. The itinerary is what attracted us to this cruise as we had done China, Korea, Japan and a Transpacific to Vancouver in 2015 and this cruise offered new Asian ports - just the 16 day itinerary. The service as is always the case with HAL was above average. Quality of food was very good, loved the food the artwork and gorgeous flower arrangements. ...
We chose this cruise because of the itinerary. We have previously sailed with P&O, Princess and APT.
Embarkation was very crowded and took a long time. I don't understand why the times aren't staggered to prevent hundreds of passengers arriving at the same time.
We chose a signature suite and paid the extra $$ for the larger cabin and the location on the ship. Our expectations were a lot ...
We chose the Westerdam because we had sailed on this ship before and were familiar with it. We stayed in a Neptune Suite Aft, level 7, corner suite with a verandah....which was very nice. Our room stewards were wonderful and met every one of our needs!
The Itinerary was great, except Sihanoukville in Cambodia. This port is in it's infancy as far as tourists go, but we joined the ship that ...
This was our 5th cruise , our second with Holland America and as always we chose it for the itinerary which offered 3 different Asian countries including 4 in Vietnam and overnight stops in Bangkok and Danang with a round trip from Singapore offering the extra opportunity to celerbate the New Year there . Surprisingly the ship was just over half full which meant that the public areas , pool, bar ...
We've been on Holland American several times over the years. It was a far better cruise line before being acquired by Carnival. We were onthe old Niew Amsterdam and the newer one. We also cruised on Zandaam.
Anyway, it seems to me that most of the industry is dumbing downCruising is not what it used to be.
Boarding was slow but OK. Our luggage arrived fairly quickly. Our cabin (8115) was ...
This was our first time sailing on Holland America Line, and we were pretty impressed.
We’re younger than the typical HAL cruiser, but that didn’t stop us from enjoying all that the MS Westerdam had to offer. We selected this cruise for the itinerary first. We'd also heard good things about the food and service on HAL, so we were interested in giving it a try.
The ship was great. We love ...
First time visiting Asia. This itinerary covered the most countries of all we reviewed. Hong Kong, Vietnam, Cambodia, Thailand and Singapore. Nice combination of port and sea days. Love being able to visit many countries and unpack only once. Ship only held 1900 passengers so it was a nice size. Sit down dinner in the evening with good high quality food. Open seating allowed us to eat when we ...