Holland America Alaska Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
1,416 Holland America Alaska Cruise Reviews
Cruiser rating
Excellent
702
Very Good
342
Average
193
Poor
109
Terrible
54
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Family Cruises
288
Senior Cruises
Senior Cruises
136
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First-Time Cruisers
124
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Romantic Cruises
94
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
pincher555
Member Since 2016
1 review
4 helpful votes
Sailed August 2016
1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa staff gave a terrible first ... Read more
rjwaxman
Member Since 2015
3 reviews
2 forum posts
Sailed August 2016
Itinerary was interesting, took us to parts of Alaska most cruise ships avoid. In fact, except for Ketchikan and Juneau, we were the only ship in port. We like Holland America because they include a locations guide, in this case a native ... Read more
lakeforestCA
Member Since 2006
1 review
8 forum posts
7 helpful votes
Sailed August 2016
We chose this cruise for the different ports it stopped at. This was our 4th Alaskan cruise and our first with HAL. We probably won't go on anther HAL cruise as we were not impressed. Everything was average at best. The food in the ... Read more
owee baby
Member Since 2013
1 review
62 forum posts
5 helpful votes
We decided to go on this cruise for a number of reasons .We had never been to Alaska before and wanted to see this majestic place ,as we have heard the views were fantastic . and this turned out to be very true .I truly enjoyed the ... Read more
RetiredandHappy4
Member Since 2016
1 review
14 helpful votes
We are fairly seasoned travellers, looking for and adult environment and great trips. Between my wife and I, her on her 13 cruise, we found the Zaandam, our first HA cruise, to be not up to par. The water leak in our room that ... Read more
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JYKN
Member Since 2011
1 review
60 forum posts
3 helpful votes
We chose this cruise for the great ports, reasonable price & that it is a Holland America cruise which happens to be our favorite. I'm surprised by all the complaints that have been published by passengers about this cruise. The ports ... Read more
Helpful? Thank JYKN
gckeicher
Member Since 2004
2 reviews
197 forum posts
4 helpful votes
Without going into horrible detail, it was the worst ship, accommodations and food I have ever experienced on a cruise. However, the itinerary was wonderful, most of the crew was very good except, they continually spoke to one another in ... Read more
lindaanddavid
Member Since 2016
1 review
23 forum posts
5 helpful votes
We chose this cruise to Alaska because of the 14 day itinerary. Many of the other cruises offer 7 day back to back however go to the same ports on the northern route as the southern route. We were very pleasantly surprised with the ... Read more
mommet
Member Since 2013
1 review
29 forum posts
18 helpful votes
We cruised on the Noordam from Seward to Vancouver on July 31, 2016. We enjoyed the cruise. It is a smaller boat than we are used to but quite nice. The cabins were a little tight but serviceable and plenty of storage space. The food ... Read more
isewnsew@gmail.com
Member Since 2016
1 review
18 helpful votes
For years our bucket list has included a trip to Alaska. We are newly retired and chose the 14-day land/sea package offered by HAL. Having only cruised two other times, both with other cruise lines, this was our first HAL experience. We ... Read more
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Horned Frog 2
Member Since 2016
1 review
4 helpful votes
I was in charge of researching the cruise for everyone. The fact that Holland America's website was difficult to use and uninformative on specifics made it very tough. Here is some of the info I needed: The adults had adjoining ... Read more
brodydavidow
Member Since 2016
1 review
3 forum posts
3 helpful votes
Sailed July 2016
Overall, our cruise on the Nieuw Amsterdam to Alaska was amazing. Embarkation was quick. The ship was well designed, it was never crowded(except for the buffet), and the service was great. Having elevators at midship in addition to forward ... Read more
seapals2
Member Since 2012
4 reviews
487 forum posts
6 helpful votes
We opted for the Nieuw Amsterdam mainly because of the itinerary in Alaska. Somewhere we have had on our 'to do' list for some time. The cruise and scenery didn't disappoint however Holland America's ship did! It was our first experience ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
10 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
21 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
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lora-c
Member Since 2015
2 reviews
43 forum posts
10 helpful votes
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more
rayjitsu
Member Since 2012
6 reviews
16 helpful votes
Sailed July 2016
This was our 10th cruises to Alaska but 1st with HAL. Balcony room, and accompanying two 83 years adults. What we like: Hard working staffs everywhere, clean ship. Entertainments: Bobby Wilson's Motown evening, Illusionist's ... Read more
oceantidesonethree
Member Since 2016
1 review
5 helpful votes
Our first cruise with Holland America, to Alaska on the 7-day Inside Passage cruise, was wonderful. We booked almost at the last minute based on the suggestion of our daughter and son-in-law, who travelled with us. We both had ocean view ... Read more
jpeter1936
Member Since 2016
1 review
13 helpful votes
This was our first cruise, after checking several websites we decided that we wanted a medium size vessel and chose "Travel Best Bets" from Vancouver to complete our plans. They did a wonderful job and Megan Stone was most ... Read more
andy6221
Member Since 2016
1 review
13 helpful votes
When shopping for an Alaska cruise Holland America was highly recommended by the travel agent as a great cruise line. But I was very disappointed from the start. First was the "suite". I had never had a suite before and ... Read more
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scotchies
Member Since 2013
1 review
4 forum posts
26 helpful votes
Sailed July 2016
This was our 7th Alaskan cruise and 2nd on HAL. We are a family of 4 and both our children (11 &15)enjoy cruising. I chose the Amsterdam because i wanted to try a smaller ship. i rate the overall cruise as very good. It was low key and ... Read more
SciMaestroHou
Member Since 2016
1 review
12 helpful votes
Smaller ship, different itinerary. Never been on Holland America, heard lots of good things about it. We anted to visit Sitka rather than Skagway. We wanted to go to Hubbard Glacier rather than Tracy Arm Fjord/Ford's Terror (Sawyer ... Read more
Christine81
Member Since 2016
1 review
3 forum posts
7 helpful votes
Our cruise to AK on the Westerdam (July 2016) was wonderful. Arrival: Embarking process was efficient. Our cabin was clean and ready to go when we arrived at noon. We used the luggage direct service and are glad we did! First ... Read more
Katgal98
Member Since 2016
1 review
14 helpful votes
This was my husband's and my first cruise and we were filled with excitement and anticipation when we boarded. We are seniors who wanted a quiet experience, and some new landscapes to explore. I looked into the various cruise lines, ... Read more
swimgranny
Member Since 2010
1 review
134 forum posts
6 helpful votes
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read more
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