Holland America Alaska Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

1,261 Holland America Alaska Cruise Reviews

Cruiser rating
Excellent
644
Very Good
298
Average
160
Poor
91
Terrible
48
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Family Cruises
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251
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First-Time Cruisers
122
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108
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Romantic Cruises
70
Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
Auburngrad82
Member Since 2016
1 review
0 forum posts
21 helpful votes
We had never been on a cruise and an Alaska cruise had been on our bucket list for many years. We chose Holland America because the ship was a little smaller than some of the other lines and the average customer was a bit older. The ... Read more
Teachers Travel
Member Since 2007
2 reviews
3 forum posts
20 helpful votes
My husband and I are seniors and sail with HAL or Royal Caribbean, over a dozen cruises. We live on Vancouver Island, a 6 hour journey to Vancouver, our embarkation port. I search previous review of the Zaandam with identical cruises ... Read more
illbcnu
Member Since 2014
1 review
5 forum posts
7 helpful votes
We have sailed before with Holland America and enjoyed previous cruises. They were our first choice for a cruise to Alaska. Used their shuttle service from the airport to the port and had excellent device from them. The driver was ... Read more
Van2010
Member Since 2016
1 review
0 forum posts
30 helpful votes
This was our first cruise and it exceeded our expectations. The cruise departed from our own city, for a good price so we booked it a month prior to the sailing. Our stateroom 5127 had a verandah and we would recommend booking one. We ... Read more
Xertes
Member Since 2013
2 reviews
0 forum posts
21 helpful votes
Sailed May 2016
We are in our late 60s and love cruising. We usually go to be on the ship and not for the ports. As a result, we seldom book excursions. Alaska and Hawaii are the exceptions. Europe would be an exception if we went there but so far, no go. ... Read more

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CarolynL58
Member Since 2016
1 review
0 forum posts
5 helpful votes
Sailed May 2016
Our travel agent booked this for us. It was part of an 18 day Cosmos Tour. As first time cruisers we did not know what to expect but we were not at all disappointed. Embarcation at Canada Place, Vancouver took forever, which surely can ... Read more
janice.mccullough@live.ca
Member Since 2016
1 review
0 forum posts
10 helpful votes
This was a mother/daughter cruise. My daughter is 19. As first time cruisers, the choices were overwhelming, but this cruise line seemed to have a lot of options for a reasonable price. A big draw for us was the Art Gallery, Cooking ... Read more
davefromcanmore
Member Since 2011
1 review
4 forum posts
8 helpful votes
Sailed May 2016
As a long time HAL Fan we were looking for a quick respite from our busy life. We were stunned at how far HAL had fallen. Service was slow, error prone and wait times for dining were totally unacceptable. We have invested a lot of time ... Read more
JohnKeith
Member Since 2016
1 review
0 forum posts
22 helpful votes
Our cruise to Alaska on the Noordam was amazing. We were very lucky as the weather the entire week was perfect. Very sunny and warm. We brought 2 bottle of wine with us onboard...no problem. The scenery along the entire route is ... Read more
swapilot
Member Since 2007
3 reviews
38 forum posts
21 helpful votes
We had a great time seeing Alaska, the weather was great and the scenery was beautiful but the ship was lacking in many areas. We had cruised on Holland many times in the past and really liked Holland. We are 3 Star Mariners but we ... Read more

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pulpwriter
Member Since 2016
1 review
0 forum posts
26 helpful votes
I have cruised over 20 times and I chose this ship because it was smaller. I had booked in August, 2015 for my wife and I and she passed away shortly before the trip. I was told that I could not change the travel date but that I could ... Read more
Michael1954
Member Since 2016
1 review
0 forum posts
21 helpful votes
Sailed May 2016
I will preface by saying this was our 7th cruise overall and 3rd to Alaska, but our first with Holland America. Let's start with what was good. Embarkation was fairly easy and our staterooms were accessible as soon as we boarded. Our ... Read more
ds0831
Member Since 2015
1 review
39 forum posts
12 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more
BobbiSox
Member Since 2011
5 reviews
0 forum posts
6 helpful votes
Sailed May 2016
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
kawagama
Member Since 2016
1 review
7 forum posts
8 helpful votes
Just returned from our first ever cruise. First week of May to Alaska. We had nothing to compare to, so it was all a big adventure for my husband and me. We chose Vancouver as our port because we are Canadian and it was easy to fly ... Read more

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thibodeau
Member Since 2015
1 review
0 forum posts
24 helpful votes
Sailed April 2016
I chose this cruise because it was cheap, right time of the year and I wanted to go there. Well you get what you pay for. The staff was there for peddling things not much in the free service department.I got nickled and dimed to death. ... Read more
skittles4s
Member Since 2013
3 reviews
3 forum posts
23 helpful votes
Embarkation and debarkation on this ship were absolutely amazing. I've had some horrendous experiences on other ships in the past, and I was blown away by how seamless their embarking and debarking was. Additionally debarking during ... Read more
Higntn
Member Since 2013
1 review
24 forum posts
21 helpful votes
Sailed September 2015
This was our 4th HAL cruise and 2nd time to Alaska. We had done the route out of Seattle the last time so wanted to try the inside passage out of Vancouver. This was the last cruised for the year out of Alaska and was a little worried ... Read more
tjahrs
Member Since 2015
1 review
0 forum posts
22 helpful votes
Sailed September 2015
Took this cruise to Alaska with my adult daughter. It started out bad with lost luggage, grease on my jacket from somewhere on the ship during the lifeboat drill and didn't get any better. It was suggested that I hunt down my own luggage ... Read more
expatriate
Member Since 2012
2 reviews
0 forum posts
12 helpful votes
Sailed September 2015
We are not habitual cruisers and use mainly repositioning voyages to avoid air travel. We had previously made a transatlantic trip on this ship three years ago and our comments are in comparison to that experience. This trip included a ... Read more

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peter grant
Member Since 2008
8 reviews
21 forum posts
12 helpful votes
Sailed September 2015
My wife and I have a 30-year relationship with Holland America, stretching back to a Christmas cruise on the old Noordam in 1986. For a number of years it was our preferred cruise line, but our two most recent experiences – this year ... Read more
Ttomred
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
This our my 3rd cruise. We've gone with 2 other cruise lines in the past and loved every minute. Sadly I can't say the same about the Oosterdam. Let me start by saying our stateroom was wonderful and the crew was wonderful. The lay out ... Read more
scdeadeye@gmail.com
Member Since 2015
1 review
0 forum posts
14 helpful votes
Sailed September 2015
We went on a land and sea journey with Holland America during the first 2 weeks in September. We were hoping to see the Northern Lights as it was a new moon and fall. We had one opportunity but because we moved rooms they failed to call ... Read more
AW from E-Town
Member Since 2015
1 review
0 forum posts
2 helpful votes
The inhospitable environment created by the leadership of the Oosterdam ruined our Holland America cruise experience! We were sold a drink package that was difficult to use. DO NOT buy the Signature Drink Package. This ship only ... Read more
Spot_the_cruiser
Member Since 2011
2 reviews
0 forum posts
19 helpful votes
Sailed September 2015
I'll try to limit this review to mostly the Westerdam, but have to say that Alaska as a destination was amazing! Even though I was skeptical about going someplace cold on a ship, the scenery and wildlife made this a wonderful trip I will ... Read more

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