Holland America Alaska Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
1,396 Holland America Alaska Cruise Reviews
Cruiser rating
Excellent
693
Very Good
334
Average
187
Poor
104
Terrible
53
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Senior Cruises
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First-Time Cruisers
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Romantic Cruises
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Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
chsh22000
Member Since 2008
1 review
1 forum post
6 helpful votes
Sailed August 2016
My wife and I always wanted to go on an Alaskan Cruise, after looking at available dates, prices and reviews we selected Holland America, leaving out of Seattle. I have read a lot of reviews here that noted the poor condition of the ... Read more
OBCruiser44
Member Since 2016
1 review
1 forum post
4 helpful votes
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. ... Read more
GustavSpeed
Member Since 2013
1 review
2 helpful votes
Sailed August 2016
We had taken another Holland America Cruise and it was great. This one, not so much: 1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and of course there was ... Read more
leztar
Member Since 2016
1 review
7 helpful votes
Our cabin was ok, except for night noise from galley above. Only 1 electric outlet a problem. First night out was horrible weather - bring meds. Days typically misty, rainy with pm clearing. Entertainment ranged from "A" ... Read more
Gr8trips
Member Since 2014
1 review
15 forum posts
7 helpful votes
Sailed August 2016
We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach to the hotel. Was a ... Read more
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madigan008
Member Since 2016
1 review
5 forum posts
3 helpful votes
Sailed August 2016
This was my first Alaska cruise. Did the 13 day land/sea starting in Fairbanks not much going on there. went to denali stayed at mckinley chalet, little concerned that in the back lodge no front desk with employee staffed there. didnt ... Read more
Traveling red
Member Since 2016
1 review
17 helpful votes
First time cruise, anniversary trip with my husband and sister and brother in law. Was one of the best vacations I have ever experienced. Holland knows customer service, we felt pampered every day, from the wonderful cabin stewards and ... Read more
Buck-White Boys
Member Since 2012
1 review
106 forum posts
18 helpful votes
This was our 10th cruise, our 5th on Holland America and our 5th to Alaska . . . our 3rd to Alaska on Holland America. We chose this particular cruise primarily because of price and timing, but have wanted to sail on the Nieuw Amsterdam ... Read more
minmor3
Member Since 2016
2 reviews
9 helpful votes
Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major ... Read more
pincher555
Member Since 2016
1 review
Sailed August 2016
1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa staff gave a terrible first ... Read more
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rjwaxman
Member Since 2015
3 reviews
2 forum posts
Sailed August 2016
Itinerary was interesting, took us to parts of Alaska most cruise ships avoid. In fact, except for Ketchikan and Juneau, we were the only ship in port. We like Holland America because they include a locations guide, in this case a native ... Read more
lakeforestCA
Member Since 2006
1 review
8 forum posts
6 helpful votes
Sailed August 2016
We chose this cruise for the different ports it stopped at. This was our 4th Alaskan cruise and our first with HAL. We probably won't go on anther HAL cruise as we were not impressed. Everything was average at best. The food in the ... Read more
owee baby
Member Since 2013
1 review
62 forum posts
5 helpful votes
We decided to go on this cruise for a number of reasons .We had never been to Alaska before and wanted to see this majestic place ,as we have heard the views were fantastic . and this turned out to be very true .I truly enjoyed the ... Read more
RetiredandHappy4
Member Since 2016
1 review
11 helpful votes
We are fairly seasoned travellers, looking for and adult environment and great trips. Between my wife and I, her on her 13 cruise, we found the Zaandam, our first HA cruise, to be not up to par. The water leak in our room that ... Read more
JYKN
Member Since 2011
1 review
59 forum posts
2 helpful votes
We chose this cruise for the great ports, reasonable price & that it is a Holland America cruise which happens to be our favorite. I'm surprised by all the complaints that have been published by passengers about this cruise. The ports ... Read more
Helpful? Thank JYKN
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gckeicher
Member Since 2004
2 reviews
197 forum posts
3 helpful votes
Without going into horrible detail, it was the worst ship, accommodations and food I have ever experienced on a cruise. However, the itinerary was wonderful, most of the crew was very good except, they continually spoke to one another in ... Read more
lindaanddavid
Member Since 2016
1 review
5 forum posts
5 helpful votes
We chose this cruise to Alaska because of the 14 day itinerary. Many of the other cruises offer 7 day back to back however go to the same ports on the northern route as the southern route. We were very pleasantly surprised with the ... Read more
mommet
Member Since 2013
1 review
28 forum posts
15 helpful votes
We cruised on the Noordam from Seward to Vancouver on July 31, 2016. We enjoyed the cruise. It is a smaller boat than we are used to but quite nice. The cabins were a little tight but serviceable and plenty of storage space. The food ... Read more
isewnsew@gmail.com
Member Since 2016
1 review
14 helpful votes
For years our bucket list has included a trip to Alaska. We are newly retired and chose the 14-day land/sea package offered by HAL. Having only cruised two other times, both with other cruise lines, this was our first HAL experience. We ... Read more
brodydavidow
Member Since 2016
1 review
3 forum posts
Sailed July 2016
Overall, our cruise on the Nieuw Amsterdam to Alaska was amazing. Embarkation was quick. The ship was well designed, it was never crowded(except for the buffet), and the service was great. Having elevators at midship in addition to forward ... Read more
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seapals2
Member Since 2012
3 reviews
445 forum posts
4 helpful votes
We opted for the Nieuw Amsterdam mainly because of the itinerary in Alaska. Somewhere we have had on our 'to do' list for some time. The cruise and scenery didn't disappoint however Holland America's ship did! It was our first experience ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
9 helpful votes
Sailed July 2016
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more
abounceabove
Member Since 2016
1 review
20 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
lora-c
Member Since 2015
2 reviews
43 forum posts
9 helpful votes
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more
rayjitsu
Member Since 2012
6 reviews
12 helpful votes
Sailed July 2016
This was our 10th cruises to Alaska but 1st with HAL. Balcony room, and accompanying two 83 years adults. What we like: Hard working staffs everywhere, clean ship. Entertainments: Bobby Wilson's Motown evening, Illusionist's ... Read more
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