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Holland America Alaska Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

1,174 Holland America Alaska Cruise Reviews

Cruiser rating
Excellent
619
Very Good
269
Average
147
Poor
83
Terrible
40
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227
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First-Time Cruisers
120
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94
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Romantic Cruises
61
Rating Summary
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Teachers Travel
Member Since 2007
2 reviews
3 forum posts
1 helpful vote
My husband and I are seniors and sail with HAL or Royal Caribbean, over a dozen cruises. We live on Vancouver Island, a 6 hour journey to Vancouver, our embarkation port. I search previous review of the Zaandam with identical cruises ... Read more
illbcnu
Member Since 2014
1 review
5 forum posts
3 helpful votes
Sailed two weeks ago
We have sailed before with Holland America and enjoyed previous cruises. They were our first choice for a cruise to Alaska. Used their shuttle service from the airport to the port and had excellent device from them. The driver was ... Read more
Van2010
Member Since 2016
1 review
0 forum posts
1 helpful vote
This was our first cruise and it exceeded our expectations. The cruise departed from our own city, for a good price so we booked it a month prior to the sailing. Our stateroom 5127 had a verandah and we would recommend booking one. We ... Read more
Xertes
Member Since 2013
2 reviews
0 forum posts
3 helpful votes
Sailed three weeks ago
We are in our late 60s and love cruising. We usually go to be on the ship and not for the ports. As a result, we seldom book excursions. Alaska and Hawaii are the exceptions. Europe would be an exception if we went there but so far, no go. ... Read more
CarolynL58
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed three weeks ago
Our travel agent booked this for us. It was part of an 18 day Cosmos Tour. As first time cruisers we did not know what to expect but we were not at all disappointed. Embarcation at Canada Place, Vancouver took forever, which surely can ... Read more

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janice.mccullough@live.ca
Member Since 2016
1 review
0 forum posts
0 helpful votes
This was a mother/daughter cruise. My daughter is 19. As first time cruisers, the choices were overwhelming, but this cruise line seemed to have a lot of options for a reasonable price. A big draw for us was the Art Gallery, Cooking ... Read more
swapilot
Member Since 2007
3 reviews
30 forum posts
8 helpful votes
Sailed four weeks ago
We had a great time seeing Alaska, the weather was great and the scenery was beautiful but the ship was lacking in many areas. We had cruised on Holland many times in the past and really liked Holland. We are 3 Star Mariners but we ... Read more
pulpwriter
Member Since 2016
1 review
0 forum posts
19 helpful votes
I have cruised over 20 times and I chose this ship because it was smaller. I had booked in August, 2015 for my wife and I and she passed away shortly before the trip. I was told that I could not change the travel date but that I could ... Read more
Michael1954
Member Since 2016
1 review
0 forum posts
16 helpful votes
Sailed four weeks ago
I will preface by saying this was our 7th cruise overall and 3rd to Alaska, but our first with Holland America. Let's start with what was good. Embarkation was fairly easy and our staterooms were accessible as soon as we boarded. Our ... Read more
ds0831
Member Since 2015
1 review
18 forum posts
3 helpful votes
Extremely poor customer service from the front desk! I had completed and faxed in a Special Requirement form for my granny since she has special dietary needs due to her diabetes and prior kidney problems. Her insulin needs to be ... Read more

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BobbiSox
Member Since 2011
5 reviews
0 forum posts
2 helpful votes
Sailed four weeks ago
I like the smaller size ship Volendam and I found it to be spacious and never felt crowded, although it's an older ship, and it does show some wear and tear. The Inside Passage to Alaska was very scenic and we were able to enjoy the ... Read more
kawagama
Member Since 2016
1 review
7 forum posts
6 helpful votes
Sailed four weeks ago
Just returned from our first ever cruise. First week of May to Alaska. We had nothing to compare to, so it was all a big adventure for my husband and me. We chose Vancouver as our port because we are Canadian and it was easy to fly ... Read more
skittles4s
Member Since 2013
3 reviews
3 forum posts
20 helpful votes
Embarkation and debarkation on this ship were absolutely amazing. I've had some horrendous experiences on other ships in the past, and I was blown away by how seamless their embarking and debarking was. Additionally debarking during ... Read more
Higntn
Member Since 2013
1 review
24 forum posts
20 helpful votes
Sailed September 2015
This was our 4th HAL cruise and 2nd time to Alaska. We had done the route out of Seattle the last time so wanted to try the inside passage out of Vancouver. This was the last cruised for the year out of Alaska and was a little worried ... Read more
tjahrs
Member Since 2015
1 review
0 forum posts
19 helpful votes
Sailed September 2015
Took this cruise to Alaska with my adult daughter. It started out bad with lost luggage, grease on my jacket from somewhere on the ship during the lifeboat drill and didn't get any better. It was suggested that I hunt down my own luggage ... Read more

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expatriate
Member Since 2012
2 reviews
0 forum posts
12 helpful votes
Sailed September 2015
We are not habitual cruisers and use mainly repositioning voyages to avoid air travel. We had previously made a transatlantic trip on this ship three years ago and our comments are in comparison to that experience. This trip included a ... Read more
peter grant
Member Since 2008
8 reviews
21 forum posts
8 helpful votes
Sailed September 2015
My wife and I have a 30-year relationship with Holland America, stretching back to a Christmas cruise on the old Noordam in 1986. For a number of years it was our preferred cruise line, but our two most recent experiences – this year ... Read more
Ttomred
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
This our my 3rd cruise. We've gone with 2 other cruise lines in the past and loved every minute. Sadly I can't say the same about the Oosterdam. Let me start by saying our stateroom was wonderful and the crew was wonderful. The lay out ... Read more
scdeadeye@gmail.com
Member Since 2015
1 review
0 forum posts
11 helpful votes
Sailed September 2015
We went on a land and sea journey with Holland America during the first 2 weeks in September. We were hoping to see the Northern Lights as it was a new moon and fall. We had one opportunity but because we moved rooms they failed to call ... Read more
AW from E-Town
Member Since 2015
1 review
0 forum posts
2 helpful votes
The inhospitable environment created by the leadership of the Oosterdam ruined our Holland America cruise experience! We were sold a drink package that was difficult to use. DO NOT buy the Signature Drink Package. This ship only ... Read more

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Spot_the_cruiser
Member Since 2011
2 reviews
0 forum posts
14 helpful votes
Sailed September 2015
I'll try to limit this review to mostly the Westerdam, but have to say that Alaska as a destination was amazing! Even though I was skeptical about going someplace cold on a ship, the scenery and wildlife made this a wonderful trip I will ... Read more
nancygus
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
Six of us took the Alaska cruise out of Vancouver BC and the trip was great....beyond my expectations!! We had a nice room with a Lanai and it was clean and spacious (for a room on a cruise boat). We loved the exercise room, as it looked ... Read more
DACzuhause
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
This was our third cruise and first time with HAL. We had a great time and would choose the Volendam and HAL again. There were no problems during embarkation or disembarkation. We liked that it is a smaller ship and thus doesn't take ... Read more
liz358
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed September 2015
My daughter and I were on the holiday of a lifetime and it included the cruise on the Volendam to Alaska. Our room was surprisingly spacious and had everything in that we needed. The roll call for safety instruction was a long faff but ... Read more
coloradocruser
Member Since 2015
1 review
0 forum posts
12 helpful votes
Sailed September 2015
We were on the Zaandam Sept 6 for 7 days. We then took a land tour for 4 nights in Denali. We drove to Seattle and spend the night heading to the air port the next day. Our HAL bus picked us up at the air port. This bus trip cost ... Read more

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