Holland America Alaska Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

1,304 Holland America Alaska Cruise Reviews

Cruiser rating
Excellent
655
Very Good
316
Average
165
Poor
96
Terrible
50
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261
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First-Time Cruisers
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Romantic Cruises
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Rating Summary
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Cabin
Entertainment
Value for Money
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loverlylibrarian
Member Since 2015
1 review
1 forum post
1 helpful vote
We flew into Seattle a day early and stayed at the Hilton on 6th ave. Had a day of sightseeing and we were within several blocks to Pike Place Market. We took an Uber ride to the pier the next afternoon and embarkation was smooth and ... Read more
chsh22000
Member Since 2008
1 review
1 forum post
Sailed two weeks ago
My wife and I always wanted to go on an Alaskan Cruise, after looking at available dates, prices and reviews we selected Holland America, leaving out of Seattle. I have read a lot of reviews here that noted the poor condition of the ... Read more
OBCruiser44
Member Since 2016
1 review
1 forum post
2 helpful votes
This Ship takes the Glacier Bay Park Tour. With it being first tour to Alaska, wanted to see the national park. Overall, the Cruise was very good. Embarkation and disembarking were smoothly run and most staff eager to make this happen. ... Read more
leztar
Member Since 2016
1 review
Our cabin was ok, except for night noise from galley above. Only 1 electric outlet a problem. First night out was horrible weather - bring meds. Days typically misty, rainy with pm clearing. Entertainment ranged from "A" ... Read more
Gr8trips
Member Since 2014
1 review
15 forum posts
Sailed three weeks ago
We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach to the hotel. Was a ... Read more

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madigan008
Member Since 2016
1 review
5 forum posts
Sailed three weeks ago
This was my first Alaska cruise. Did the 13 day land/sea starting in Fairbanks not much going on there. went to denali stayed at mckinley chalet, little concerned that in the back lodge no front desk with employee staffed there. didnt ... Read more
Traveling red
Member Since 2016
1 review
Sailed three weeks ago
First time cruise, anniversary trip with my husband and sister and brother in law. Was one of the best vacations I have ever experienced. Holland knows customer service, we felt pampered every day, from the wonderful cabin stewards and ... Read more
Buck-White Boys
Member Since 2012
1 review
106 forum posts
This was our 10th cruise, our 5th on Holland America and our 5th to Alaska . . . our 3rd to Alaska on Holland America. We chose this particular cruise primarily because of price and timing, but have wanted to sail on the Nieuw Amsterdam ... Read more
mmousai
Member Since 2016
2 reviews
2 helpful votes
Only reason was that we had to pay for 3 other people and the fact this cruise was a "roundtrip" was helpful n accommodating 2 elderly people in our group as well! We Will never go cack to HAL. The FRONT DESK staff needs major ... Read more
JYKN
Member Since 2011
1 review
57 forum posts
We chose this cruise for the great ports, reasonable price & that it is a Holland America cruise which happens to be our favorite. I'm surprised by all the complaints that have been published by passengers about this cruise. The ports ... Read more
Helpful? Thank JYKN

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gckeicher
Member Since 2004
2 reviews
193 forum posts
Sailed four weeks ago
Without going into horrible detail, it was the worst ship, accommodations and food I have ever experienced on a cruise. However, the itinerary was wonderful, most of the crew was very good except, they continually spoke to one another in ... Read more
lindaanddavid
Member Since 2016
1 review
5 forum posts
1 helpful vote
Sailed four weeks ago
We chose this cruise to Alaska because of the 14 day itinerary. Many of the other cruises offer 7 day back to back however go to the same ports on the northern route as the southern route. We were very pleasantly surprised with the ... Read more
mommet
Member Since 2013
1 review
28 forum posts
We cruised on the Noordam from Seward to Vancouver on July 31, 2016. We enjoyed the cruise. It is a smaller boat than we are used to but quite nice. The cabins were a little tight but serviceable and plenty of storage space. The food ... Read more
isewnsew@gmail.com
Member Since 2016
1 review
6 helpful votes
For years our bucket list has included a trip to Alaska. We are newly retired and chose the 14-day land/sea package offered by HAL. Having only cruised two other times, both with other cruise lines, this was our first HAL experience. We ... Read more
clovis_12000@yahoo.com
Member Since 2016
1 review
2 forum posts
6 helpful votes
Sailed four weeks ago
They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but ... Read more

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abounceabove
Member Since 2016
1 review
17 helpful votes
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a ... Read more
lora-c
Member Since 2015
1 review
34 forum posts
4 helpful votes
Sailed four weeks ago
I love the sea and a cruise. This was number 14, and my third trip to Alaska. My first time was booked on Sitmar, to become Princess by the time we sailed, second on Princess, and my first time on Holland America. I decided to try ... Read more
rayjitsu
Member Since 2012
5 reviews
8 helpful votes
Sailed four weeks ago
This was our 10th cruises to Alaska but 1st with HAL. Balcony room, and accompanying two 83 years adults. What we like: Hard working staffs everywhere, clean ship. Entertainments: Bobby Wilson's Motown evening, Illusionist's ... Read more
jpeter1936
Member Since 2016
1 review
4 helpful votes
This was our first cruise, after checking several websites we decided that we wanted a medium size vessel and chose "Travel Best Bets" from Vancouver to complete our plans. They did a wonderful job and Megan Stone was most ... Read more
andy6221
Member Since 2016
1 review
1 helpful vote
When shopping for an Alaska cruise Holland America was highly recommended by the travel agent as a great cruise line. But I was very disappointed from the start. First was the "suite". I had never had a suite before and ... Read more

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scotchies
Member Since 2013
1 review
4 forum posts
18 helpful votes
Sailed July 2016
This was our 7th Alaskan cruise and 2nd on HAL. We are a family of 4 and both our children (11 &15)enjoy cruising. I chose the Amsterdam because i wanted to try a smaller ship. i rate the overall cruise as very good. It was low key and ... Read more
SciMaestroHou
Member Since 2016
1 review
4 helpful votes
Smaller ship, different itinerary. Never been on Holland America, heard lots of good things about it. We anted to visit Sitka rather than Skagway. We wanted to go to Hubbard Glacier rather than Tracy Arm Fjord/Ford's Terror (Sawyer ... Read more
Christine81
Member Since 2016
1 review
3 forum posts
5 helpful votes
Our cruise to AK on the Westerdam (July 2016) was wonderful. Arrival: Embarking process was efficient. Our cabin was clean and ready to go when we arrived at noon. We used the luggage direct service and are glad we did! First ... Read more
Katgal98
Member Since 2016
1 review
12 helpful votes
This was my husband's and my first cruise and we were filled with excitement and anticipation when we boarded. We are seniors who wanted a quiet experience, and some new landscapes to explore. I looked into the various cruise lines, ... Read more
swimgranny
Member Since 2010
1 review
134 forum posts
3 helpful votes
we choose this cruise based largely on date. we were a family of 8 ranging in age from 14 to 71. all enjoyed the cruise with a few complaints. the port schedule was off. not enough time in ketchican and not much to see in sitca . Holland ... Read more

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