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Holland America Alaska Cruise Reviews

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Cruise Critic Overview
  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>

1,202 Holland America Alaska Cruise Reviews

Cruiser rating
Excellent
625
Very Good
280
Average
149
Poor
88
Terrible
44
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236
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First-Time Cruisers
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Romantic Cruises
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Rating Summary
Dining
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Cabin
Entertainment
Value for Money
Service
terp2053
Member Since 2009
9 reviews
49 forum posts
2 helpful votes
Sailed three weeks ago
All in all, good cruise and good value. Our June sailing gave us a lot of animal sightings. Whales and porpoise seemed to follow our ship. We took a whale watch excursion in Juneau, although we had already seen a lot of whales from the ... Read more
Grantdale49
Member Since 2016
1 review
0 forum posts
3 helpful votes
We are in our mid 60's and are not interested in noisy entertainment ship life. Travelled around Yukon and Alaska with HAL then returned to Vancouver on Noordam. Boarding at Seward very quick, with just the security check. Ship is ... Read more
denirv
Member Since 2016
1 review
0 forum posts
9 helpful votes
Sailed four weeks ago
My rating is really based on Holland America Line in general.. This review of Noordam just confirms past experiences. My choice of HAL was based on convenience rather than comfort. All onboard services have degraded to poor. The focus ... Read more
Paulinda
Member Since 2009
2 reviews
461 forum posts
6 helpful votes
We boarded the Amsterdam in Seattle on June 5th for our cruise to Alaska. We had stops in Juneau, The Hubbard Glacier, Sitka, Ketichikan and Victoria BC. We returned to Seattle on June 12th and disembarked. We chose HAL because CC had ... Read more
explore4ever
Member Since 2010
10 reviews
172 forum posts
9 helpful votes
Back ground: My husband and I are avid cruisers. We have been on many different cruise lines. Although we both have been on Alaska cruise before, this is my husband’s first HAL cruise. It is my 4th on HAL. Alaska is our back ... Read more

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francisthetraveller
Member Since 2016
1 review
0 forum posts
11 helpful votes
For a cruise that was marketed as about seeing wildlife, the crew seemed particularly lacking in knowledge on this area with apparently no ranger on board except for the short time when we were cruising through Glacier Bay. Most of the ... Read more
Michpam
Member Since 2013
1 review
1 forum post
3 helpful votes
We chose this cruise because the ship is relatively smaller than the NCL, Princess & Celebrity ships offering an Alaska itinerary. We spent three days in Seattle prior to our embarkation, visiting with friends. Seattle is a ... Read more
love2fish40
Member Since 2016
1 review
0 forum posts
15 helpful votes
I went with Holland America because I had never cruised with them and had been told they were the best. Well if this cruise is any indication of the customer service that Holland offers, it will certainly be my last cruise with them. ... Read more
Nicknet
Member Since 2016
1 review
0 forum posts
1 helpful vote
After reading many different cruise site articles, speaking to friends and relatives, we decided on a total Inside Passage offered by HAL round trip from Vancouver. We wanted to avoid the choppy waters completely, as such Seattle round ... Read more
lizzien18@hotmail.com
Member Since 2016
1 review
0 forum posts
11 helpful votes
We chose this cruise as part of a Newmarket holiday - Rockies/ Alaska cruise and Vancouver, on the recommendation of a friend who travelled last year. I struggle to recognise our trip from some of the negative reviews posted. From start to ... Read more

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ronaldlknight
Member Since 2013
2 reviews
0 forum posts
11 helpful votes
We're an active, retired couple who take 3 or 4 trips abroad each year. This 7-day Alaska cruise (Vancouver to Vancouver) on the Volendam was our second with Holland America. Our first HAL cruise was on the Nieuw Amsterdam which took us ... Read more
seniorcruiser1956
Member Since 2016
1 review
0 forum posts
4 helpful votes
All of my friends told me the wonders of Holland America and how great they were...we were excited. Paid a lot of money for a room in the bowels of the ship, lots of noise from the engines but we figured, how much time do you spend in ... Read more
juliemax
Member Since 2010
3 reviews
13 forum posts
8 helpful votes
Sailed May 2016
We had sailed on the Maasdam 6 years ago and that experience hooked us on Holland America cruises. This cruise has a wonderful itinerary. We did an 8 day Alaska last September and were very disappointed with the weather. This trip we ... Read more
Autumn72
Member Since 2009
9 reviews
135 forum posts
4 helpful votes
We did this cruise a part of a Land and sea journey. While there were some bumps on the land part (if I see never see a bus again I will be thrilled), the cruise was wonderful. Embarkation was the absolute easiest one we have ever had. No ... Read more
avilady
Member Since 2016
1 review
0 forum posts
11 helpful votes
We did not pick this ship, we were with a group of 12. This was our fourth cruise with four different cruise lines. I have to say it was the worst. Getting on was a breeze as was disembarking. We had three pieces of luggage and only ... Read more

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Bitterrooters
Member Since 2012
1 review
2 forum posts
4 helpful votes
The service and food is amazing on this cruise line.Every crew member was helpful and inviting. We ate at all of the dining venues and was pleased with the quality and variety of each restaurant. We never had to ask for drinks on the ... Read more
Seattle1stTimer
Member Since 2016
1 review
2 forum posts
7 helpful votes
I purchased a trip voucher at a charity auction. Booking the trip was amazingly easy! Embarkation and disembarkation were well handled and there were no issues. The ship is well kept and the staff were without question the best. I ... Read more
Gus1930
Member Since 2016
1 review
0 forum posts
31 helpful votes
Sailed May 2016
Nieuw Amsterdam, Inside Passage Alaska, May 21-28, 2016 Let me say up front this was one of the most disappointing travel experiences I have ever had – and I have been fortunate enough to travel extensively both professionally ... Read more
TravelOften!
Member Since 2016
1 review
0 forum posts
11 helpful votes
The "Beautiful and Elegant Westerdam" is average at best. It's a great budget friendly cruise to Alaska but as far at the "cruise" experience... MEH has been a great description used by other travelers. My friend ... Read more
njfeller
Member Since 2016
1 review
0 forum posts
4 helpful votes
This was our second cruise, with the first being with Norwegian. The disembarkation process was excellent. We were assigned a color and number (Pink 3) based on our desired disembarkation time (we chose 9-9.30). We could not hear the ... Read more

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mikethebus
Member Since 2016
1 review
0 forum posts
9 helpful votes
Sailed May 2016
This Cruise was supposed to be part of a 19 day treat for my wife to celebrate our 25th Wedding Anniversary. I booked a mini suite (6118) and once on board disappointment set in as the rooms were old and dated with trim missing and ... Read more
alucan
Member Since 2014
1 review
60 forum posts
3 helpful votes
Sailed May 2016
We started in Seattle, where we were bussed to Vancouver. Very poorly organized. Our bus was supposed to leave at10:00AM from Seattle Airport, but 2 people were late for no good reason and we did not leave until 11:00AM We then had a ... Read more
Auburngrad82
Member Since 2016
1 review
0 forum posts
14 helpful votes
We had never been on a cruise and an Alaska cruise had been on our bucket list for many years. We chose Holland America because the ship was a little smaller than some of the other lines and the average customer was a bit older. The ... Read more
Teachers Travel
Member Since 2007
2 reviews
3 forum posts
18 helpful votes
My husband and I are seniors and sail with HAL or Royal Caribbean, over a dozen cruises. We live on Vancouver Island, a 6 hour journey to Vancouver, our embarkation port. I search previous review of the Zaandam with identical cruises ... Read more
illbcnu
Member Since 2014
1 review
5 forum posts
7 helpful votes
We have sailed before with Holland America and enjoyed previous cruises. They were our first choice for a cruise to Alaska. Used their shuttle service from the airport to the port and had excellent device from them. The driver was ... Read more

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