Holland America Alaska Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
1,398 Holland America Alaska Cruise Reviews
Cruiser rating
Excellent
694
Very Good
334
Average
187
Poor
105
Terrible
53
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First-Time Cruisers
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Romantic Cruises
90
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Swandi n Meow
Member Since 2016
1 review
3 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
LoriEm58
Member Since 2016
1 review
10 helpful votes
We chose this cruise as it was the last one of the year, which we knew would not have a lot of children, which we had heard monopolized the pool area during summer cruises. This was our first cruise and Holland America completely screwed ... Read more
Cynder64
Member Since 2015
1 review
5 forum posts
6 helpful votes
Sailed September 2016
We didn't want to leave the ship!! We got spoiled really fast with an upgrade to a Neptune Suite. The room provides access to the Neptune Lounge which has seating areas for watching TV, reading, or conversing, a table for playing ... Read more
Southerner16
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
Staff- friendly, accommodating and smiling. Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked. Ship is dated and smells- lack of staff cleaning regularly in common areas ... Read more
kevingastreich
Member Since 2014
4 reviews
508 forum posts
18 helpful votes
Well, we took another Holland America cruise to Alaska. This one was seven days on MS Noordam round trip from Vancouver BC As a matter of fact, it was so late in September that this was the last Alaska cruise for Noordam before she ... Read more
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Jeannie26
Member Since 2014
2 reviews
13 helpful votes
Sailed September 2016
I won't deny that HAL crew consisted mostly of Filipinos and Indonesians were a great crew. They gave impeccable service. This is the 3rd time I sailed with a HAL ship. I'm inclined to stop sailing with HAL for awhile for the following ... Read more
daisybertie
Member Since 2011
3 reviews
9 forum posts
1 helpful vote
Sailed September 2016
Our second time on Holland America to Alaska. Chose to cruise from Seattle on the Westerdam. It was absolutely fabulous. The ship was spotless, and everywhere you went there was someone cleaning or polishing. We had an inside cabin, which ... Read more
mwentz36@gmail.com
Member Since 2016
1 review
20 helpful votes
Sailed September 2016
My wife and I have had this trip on our bucket list for many years. We've always wanted to go to Alaska, though we have been a little leery of cruising. Our fear was that we'd feel cooped up on a cruise ship. Well Alaska was everything ... Read more
shamtipp
Member Since 2016
1 review
6 helpful votes
This was an excellent cruise with a very exciting places listed to visit the ship is modern very clean , and the stateroom we had was clean and well fitted. it was a veranda stateroom , the room staff really look after the rooms. ... Read more
Novanahant
Member Since 2014
1 review
15 forum posts
5 helpful votes
We just got back from a 7 day cruise on the Westerdam, R/T from Seattle. I can not say enough about how great it was. This was our 3rd cruise on HAL and it did not disappoint. The room was spacious, lots of storage and our stewards ... Read more
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colleen.m.cross
Member Since 2016
1 review
3 helpful votes
We wanted to see the inside passage and Denali NP. Holland America seemed to give us the best value and included the places we wanted to visit. We were also given a drinks package and Pinnacle dinner free which was fantastic. We really ... Read more
mpersons
Member Since 2016
1 review
6 helpful votes
This was our first time on HAL and to Alaska. I have been on two other cruises with Carnival and Royal Carribean. Overall it was a very good experience. The rooms were bigger than I expected and very clean. The attendants were friendly ... Read more
SCChuck
Member Since 2016
1 review
15 helpful votes
We selected a one-way cruise from Vancouver to Seward (AK) before a business meeting in Anchorage, and to celebrate our wedding anniversary. Chose this cruise line because they had the route we needed at the time it was needed. But we will ... Read more
Bostonjetset
Member Since 2012
2 reviews
767 forum posts
1 helpful vote
Overall this was a wonderful trip! The Westerdam was a lovely ship and the scenery in Alaska is breathtaking! I can see why many people repeat Alaska many times over. We were also truly impressed with Seattle. Prior to this trip, we had ... Read more
Peter Rooimans
Member Since 2015
2 reviews
3 helpful votes
Sailed September 2016
Very ordinary despite all the promises of an up market ship. Room was never cleaned until late afternoon. While the room is a good size, the bed takes up far too much room and the fold out lounge/bed was very old and uncomfortable as ... Read more
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MrCrazyguitarlicks
Member Since 2016
1 review
6 forum posts
7 helpful votes
Sailed September 2016
My husband and I are first time cruisers in our late 50's. We selected HAL because we wanted a smaller ship/fewer people. I believe there were 1900 passengers on this trip. I understand the total capacity of the Westerdam is about 2400 ... Read more
bensy99
Member Since 2016
1 review
5 helpful votes
Sailed September 2016
I was going to Yellowknife and wanted a cruise to Alaska after. This cruise was scheduled perfectly so I choosed this cruise. As a first time cruiser, I really do not know which cabin to choose, so I opted for a guarantee cabin. But that ... Read more
Spirit1992
Member Since 2016
1 review
I went on the 20 day Alaska Land and Sea Holland America trip. The Holland America hotels in Whitehorse, Yukon Territory, Fairbanks and Anchorage, Alaska, were a disgrace to the name of HAL. Soiled sheets, soiled carpets, wallpaper that ... Read more
TerrikBailey
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
We have cruised with Holland America before and really liked them. We got a last-minute sale on one of the Neptune Suites and couldn't pass up the deal. Overall, the cruise was very good. The staff are fantastic---can't say enough good ... Read more
Roxy5341
Member Since 2016
1 review
2 forum posts
15 helpful votes
Noordam Triple Denali Land and Sea Journey Sept 2016 A wonderful trip with excellent service, food, and fun entertainment. We had not cruised in 30 years and did not even think about spending an extra day or two in Vancouver. We ... Read more
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SactownSteve
Member Since 2016
1 review
46 forum posts
15 helpful votes
Sailed September 2016
This is my return cruise to Alaska to see it in the Fall as last time was in the Spring. Travel was swift with practically no turn around time in Seattle. Going through Canadian customs at the airport was relatively quick apart from the ... Read more
beth singer
Member Since 2011
2 reviews
10 helpful votes
Sailed September 2016
My husband and I chose this cruise because it fit into our timetable and allowed a visit to Vancouver. I sailed with HAL several years ago on an older ship and did not have a good experience but since it fit we decided to give it another ... Read more
mrtnpwll
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
Arrived in Vancouver a day and a half early to see some of the city sights.Took a cab to the cruise terminal and yes...they take American money. The driver took us all the way up to the entrance to Holland America section of the terminal. ... Read more
E.P.Dowd
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
barb186
Member Since 2016
1 review
22 helpful votes
Sailed September 2016
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week ... Read more
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