Holland America gets it right with excellent service and superb food. I was hard pressed to find fault with anything on board ship, so my review centers around the ports….all of which were excellent. It was a great itinerary that gave you a good taste of Northern Europe and the Baltic. In many ports we had some difficulty with our American credit cards that don’t have a chip or a PIN. Debit cards ...
Let's start with the cabin. We paid for a verandah, but when we got on the ship, our 11th floor room had a small 'Romeo & Juliet' balcony without furniture. There was room for two to stand on it, and there were no dividers from the adjacent rooms (no privacy when on the balcony). We were disappointed and went to get the room changed but were told that since we booked through Expedia, we could not ...