Cunard New York (Brooklyn, Red Hook) Cruise Reviews

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Cruise Critic Overview
  • Aims for big-ship luxury; still has "Golden Era" feel
  • Classic trans-Atlantic crossings as well as other itineraries
  • Afternoon tea is a white-glove affair
  • Read full overview >>

108 Cunard New York (Brooklyn, Red Hook) Cruise Reviews

Cruiser rating
Excellent
51
Very Good
20
Average
23
Poor
11
Terrible
1
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Rating Summary
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Value for Money
Service
Paul Watson-Rigg
Member Since 2016
1 review
3 helpful votes
We are celebrating 25 years together this year & decided on an extra special holiday. After 6 nights in New York we returned to the UK in style. We booked 3 of the nights in New York with Cunard, which I have reviewed elsewhere ... Read more
tartanexile81
Member Since 2008
5 reviews
2,521 forum posts
3 helpful votes
We recently completed both a Westbound and Eastbound Transatlantic on Queen Mary, the first of which was immediately after the refit and the second was a month later. Here is a comparison of both crossings and my overall opinion . OUR ... Read more
Pollypolecat
Member Since 2016
1 review
6 helpful votes
WE had 5 days in New York b4 embarking on the cruise. Checking in & embarking at the NY terminal was not great & the staff pretty offhand. Not what I expect of Cunard. It sells itself high so it needs to "deliver" to ... Read more
TJM.LVM
Member Since 2014
4 reviews
5 helpful votes
Sailed July 2016
We chose this voyage having sailed on the QM2 in September 2014 from Southampton to New York, spending 4 nights there and flying back to Heathrow. On this occasion, we flew to New York, spent another 4 nights there and sailed on the QM2 ... Read more
HRHAJH
Member Since 2016
1 review
4 helpful votes
Embarkation was quick and easy. Our room was ready and was overall impressed with the efficiency. Although this ship has recently undergone a remastering and will always be the Icon of the Seas - we still found it tired looking. I am ... Read more

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carolina-cruiser
Member Since 2015
1 review
22 forum posts
3 helpful votes
This was our first cruise, ever, and chose QM2 for several reasons: a transatlantic, felt it was worthy of a 45th wedding anniversary, formal nights, and reputation as an elegant ship. We were pleased and elated at every aspect. Service ... Read more
LD Travel
Member Since 2016
1 review
3 helpful votes
We chose this cruise to celebrate our parent’s 50th wedding anniversary. Overall we were disappointed with the service. According to Cunard, on Thursday 23 June the QM2 flagship returned to Southampton, remastered. Over the course ... Read more
JMMANSON52
Member Since 2016
1 review
4 helpful votes
Sailed July 2016
This was a 90th birthday cruise for a long-time Cunard passenger. Embarkation took over two hours(one person fainted) and young children were being held by parents for long periods of time. Dining room service was extremely slow and the ... Read more
cruiselovebirds
Member Since 2012
2 reviews
2 forum posts
26 helpful votes
Sailed July 2016
It was our third time to take QM2. We took QM2 last year and were disappointed. But, we still wanted to give her a second chance, especially knowing that there was a dry port refurbishment. Unfortunately, she disappointed us one more ... Read more
nukester
Member Since 2001
8 reviews
310 forum posts
18 helpful votes
Sailed July 2016
This cruise was better know as the 4th of July celebration with stops at Halifax Nova Scotia and Boston mass. The ship was exceptional in every aspect. Clean as could be and crew knowledgegdable about the ship. Dining was exceptional as ... Read more

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Krystall222
Member Since 2016
1 review
10 helpful votes
My husband and myself had sailed to Boston and Canada last year on Princess cruise line, and we liked the two cities again, that we wanted to go again. My husband choose the Queen Mary 2 because he wanted a different experience. First, ... Read more
Southern NJ Accountant
Member Since 2013
1 review
27 helpful votes
Sailed July 2016
Background: This is our 22nd cruise and first on Cunard. The ship had just come out of a 3 week dry dock where most everything that we could use was replaced/updated. Could not expect a ship to look any better. I think that my ... Read more
mdevlin2@msn.com
Member Since 2016
1 review
12 helpful votes
Sailed July 2016
The opportunity to sail on the Queen Mary 2 was the appeal. We sailed from New York to Halifax, stopped in Boston, then back to New York. The cruise was thoroughly enjoyable. The QM2 was just remastered and I was wondering if the ... Read more
trebor01
Member Since 2013
2 reviews
7 forum posts
12 helpful votes
We chose this cruise because we wanted to do something different on the 4th of July. This cruise had many pluses - I love this ship, the cabin was spacious and near the library, the library is excellent, and the food overall was pretty ... Read more
Lstopol
Member Since 2016
1 review
7 helpful votes
Embarkation was a nightmare. Waited well over an hour in a hot terminal with minimal attention and supervision by Cunard who only cared about their status customers. The published itinerary was misleading; stated that we would be in ... Read more

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cruisingelizabeth
Member Since 2016
1 review
17 helpful votes
This cruise was a big disappointment. I am a travel agent and have been on several cruise lines and this was my worst experience. I chose this cruise line because I liked the short itinerary and the high level of service they advertise. ... Read more
bgillikin@me.com
Member Since 2015
2 reviews
7 helpful votes
We did this crossing previously with friends to Southampton and throughly enjoyed it. As a result of us talking about it, we had another group of friends who wanted to take the Queen on to Hamburg, Germany. Just wish the embarkation was ... Read more
FlossyScot
Member Since 2012
2 reviews
4 helpful votes
Sailed June 2016
Practically everything about this transatlantic crossing on the QM2 remastered exceeded expectations We were unexpectedly upgraded to Queens Grill from Princess a few days before, so it just got better and better! Traffic ... Read more
dortch
Member Since 2016
1 review
6 helpful votes
Sailed May 2016
We enjoyed our transatlantic cruise very much. We had a lovely, large Queen Suite and enjoyed the Queen level experience . We were able to eat when we wanted and enjoyed a private lounge with entertainment. I enjoyed the Canyon Ranch Spa ... Read more
got2traveldon
Member Since 2014
1 review
15 helpful votes
Major disappointment. The weather was bad but not Cunard fault. Six days not being able to get out in deck was wearing but Cunard did what it could. Four formal nights was at least one to many. The service from staff was excellent ... Read more

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DadTheBigKid
Member Since 2015
1 review
129 forum posts
22 helpful votes
Background. This was our first ship / cruise / crossing. UK couple celebrating 25th Wedding Anniversary. Preceded by a flight to New York from Heathrow and 4 nights in Manhattan. New York was fantastic with buildings for the ... Read more
Vivien Boyd
Member Since 2016
1 review
2 helpful votes
We wanted to get away from our winter in Toronto! We had a balcony (partially covered) deck 4 aft but was good as we did have some rough weather. QM2 is definitely the best ship to be on when seas get rough! Even some of the staff who had ... Read more
rafinmd
Member Since 2009
14 reviews
13,819 forum posts
22 helpful votes
Sailed January 2016
Background: I am no stranger to QM2, this is my 9th crossing on her but the first in the middle of winter. Queen Mary 2 was built to be a versatile ship designed to be used both for crossing the North Atlantic at will and also adaptable ... Read more
dsfromnj
Member Since 2007
4 reviews
24 forum posts
11 helpful votes
Sailed December 2015
this is the third year that I've traveled on the QM2 with my mother for Christmas and the second year that my teenage daughters have joined us. It's a low key, pleasant way to avoid the hassles of the holiday season. I write this ... Read more
bill1143
Member Since 2016
1 review
6 helpful votes
Sailed December 2015
My husband and I have just completed a 12 night cruise from New York to the Caribbean and we had a truly delightful time. Our cabin on level 12 was quite spacious with a balcony. Greg, the man who serviced our cabin was extremely pleasant, ... Read more

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