I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
First time with cruising Cunard , cruising during Christmas and cruising just my wife and I . The ship queen victoria is excellent with their food and beverage. Great food , superb customer service and ambiance. Entertainment was awesome and the ship is very well maintained. We definitely would cruise with Cunard and recommend it . Our cruise was during December 11th to December 23rd , 2023 . ...
We chose to be in Queens Grill, in a cabin on deck 4 at the aft of the ship. Not our first time in QG but we were clearly trusting on hope over experience as our previous experience was very poor but time heals.
Our cabin vibrated when the ship was underway, and was impossible to sleep in on several nights of the cruise. I went to resolve this issue and was given a "sleeping cabin" in ...
I couldn't afford a Christmas cruise so opted for this one. Really wish I hadn't as so many things in the room went wrong all cruise and on the last night KPOP/Bollywood music blaring out on deck one which could be heard from the lifts by the atrium.
Cruise Director thought it was fine to have this music disturbing everyone because it was motivational! What a load of claptrap. He then lied ...
19th cruise with Cunard and very impressed.
Le Harve & Rotterdam
From embarkation onwards was great.
Dining in QG with Deepak and MJ as our waiters.They were friendly and professional.
Ordered off menu a few times (seafood cocktail; various lobster dishes; rum baba and baked Alaska) and no issues at all.
Butler was lovely and you could set you watch with her canapé delivery ...
A quick review of our Southampton to New York QM2 crossing, 19-26 Nov.
I booked this trip last minute in October when I spotted a “too good to miss” deal on a sheltered verandah cabin. Only after booking did I realise that it was a literary crossing, which was a bonus!
The ship was just out of dry dock after a refit, that included new carpets, reupholstered chairs and a beautiful new floor ...
We chose Cunard because it was named as a Northern Lights Cruise. We wanted to see Norway, Northern Lights and Viking Villages.
The Cunard transfers to get to the ship and back were seamless. Great flights, the shuttle service was on time and accommodating both directions. The ship onboard and offboard process was seamless and easy.
The cabin steward and purser staff were very helpful and ...
We had a fabulous time on this Northern Lights cruise and readers can look up my Live From thread on the Cunard boards for more detail.
We sail with a toddler which is unusual for Cunard but their kids club is great. Our child is under 2 so we have to remain with her in the kids club during the day but between 6 and 11pm, they put out travel cots and you can leave your sleeping child while you ...
After 15 cruises on P&O, X, MSC & Royal Caribbean we decided to try a Cunard cruise. We have found PO standards have degraded in the last 2 years and 3 cruises. We started our Cunard experience on a short cruise to Amsterdam and were really pleased with the experience and so glad we tried them. Will definitely be up there on the list of preferred cruise lines going forward.
Queen Victoria ...
Our 5th time on QV and our 7th with Cunard we have always gone Grills for an expensive treat but,due to rapidly falling standards and rapidly increasing prices in Grills, we opted to try Brittania Class and were pleasantly surprised.
Boarding was QE2 Terminal and was a bit shambolic because ,as usual,lots of people ignored their allocated time turning up hours early and the place was manic ...