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Crystal Luxury Cruise Reviews

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Cruise Critic Overview
  • Big ships offer luxury on a larger scale
  • Outstanding Japanese and Italian restaurants on both ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>

168 Crystal Luxury Cruise Reviews

Cruiser rating
Excellent
101
Very Good
34
Average
13
Poor
8
Terrible
8
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Luxury Cruises
Luxury Cruises
168
Repositioning Cruises
Repositioning Cruises
18
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15
First-Time Cruisers
First-Time Cruisers
12
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Desparatel housewife
Member Since 2015
1 review
0 forum posts
1 helpful vote
Not rated Sailed November 2014
Since sailing on the Crystal Symphony I want to sail only with the Crystal Family! I reckon that is why many people have 300 to 500 sailings with her! First of all, the staff. They are so friendly and helpful. Not a sour face in sight. ... Read more
Roycal
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed November 2014
My wife and I took a cruise on Crystal Serenity Nov. 30 – Dec. 11, 2014, from the west coast of Costa Rica, through the Panama Canal, up the east coast of Central America and Mexico, ending in Miami, FL, USA. We're not members (yet) ... Read more
Polodriver
Member Since 2012
1 review
41 forum posts
2 helpful votes
Sailed November 2014
I feel compelled to reflect on my recent cruise on Crystal Symphony. It was my first time on this line, my last cruise was with Silversea and I have cruised twice on Paul Gaugin. I boarded in Auckland with no issues as a solo passenger. ... Read more
lahlah57
Member Since 2011
1 review
1,248 forum post
0 helpful votes
Sailed November 2014
We didn't know what to expect only knew of the reviews from others. As we spoke to others only to find out that these people are multiple cruisers with Crystal and in this 2 weeks we would find out why. this cruise line is the closest to ... Read more
CEBS
Member Since 2005
1 review
7 forum posts
2 helpful votes
This was my first Crystal Cruise and I may never go back to any other cruise line. Their single supplement is the most generous by far and enables me to cruise alone or even have my own stateroom when cruising with friends. The ... Read more
Helpful? Thank CEBS

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calliopecruiser
Member Since 2012
1 review
3,345 forum posts
0 helpful votes
This was my second Crystal cruise and my first on the older Symphony, though it had just emerged out of dry dock. The cruise caught my attention primarily because of the wealth of sea days -- it was a 15 day transpacific cruise with only ... Read more
wishIwerecruisin'
Member Since 2003
1 review
542 forum posts
1 helpful vote
I just returned from a 5-day taste of the Crystal Serenity. It really wasn't enough time to truly get to know the ship, particularly as bad weather caused them to have to make some itinerary adjustments, and pull some things together on ... Read more
Steveoka
Member Since 2005
6 reviews
11 forum posts
1 helpful vote
Sailed October 2014
We have travelled Crystal before and decided with the fixed seating that it wasn't for us. After seeing the advertising for Dining By Reservation we thought we would try again. Unfortunately the dining experience was not enjoyable as ... Read more
islander47
Member Since 2007
1 review
10 forum posts
1 helpful vote
Sailed October 2014
What better way to celebrate an upcoming 93rd birthday than with a trip! For the past few years Mother and I have gone to New York for some theater time for her birthday trips, but this year decided to try a Fall leaf viewing cruise. We ... Read more
LUVTOKRUZ
Member Since 2006
1 review
128 forum posts
2 helpful votes
Sailed September 2014
About boarding with very high expectations we were greeted by a truly beautiful ship. Lovely design, sophisticated and well-appointed without being overwhelming. The Palm Court is a particularly pleasant space for lounging and watching the ... Read more

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VikingExplorer
Member Since 2012
12 reviews
0 forum posts
1 helpful vote
BACKGROUND INFORMATION: I have cruised 42 times on multiple different cruise lines. I travel solo and can’t get enough of cruising – I love being on the ocean. This cruise was in celebration of a milestone birthday. I’m ... Read more
lambcom
Member Since 2004
1 review
332 forum posts
0 helpful votes
We just completed our first Crystal Cruise, the 7-day Maritime Explorer out of Quebec City, with planned stops at Sept Iles, the Magdalene Islands and Saint Pierre and Miquelon returning to Quebec City. My wife and I are experienced ... Read more
Hayden18
Member Since 2014
1 review
0 forum posts
1 helpful vote
This cruise was our second crystal cruise. Last year we sailed from Venice to Rome and had an amazing time! The shore excursions were top notch and the service was amazing. The ship was quiet and there was a wonderful lack of children. We ... Read more
TravelKnitter
Member Since 2012
1 review
327 forum posts
0 helpful votes
This was my husband's and my first Crystal Cruise, and we're hooked. The food was outstanding (see below for my reviews on having to eat gluten free) and the crew most caring. Crystal is first class, all the way, not only in the quality ... Read more
ggo85
Member Since 2006
4 reviews
446 forum posts
1 helpful vote
This review is written from the perspective of long-time cruisers on “mainstream” lines who decided to try a “luxury” line cruise aboard Crystal Serenity. The question with which we’d always wrestled was, ... Read more
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The Transatlantic Kid
Member Since 2012
3 reviews
0 forum posts
1 helpful vote
My wife and I checked in to stateroom 7069 on 13th July in Barcelona. There is a lot to say, so let me break it down into sections: Stateroom: This was beautifully appointed for sure, but a few things annoyed me. I am a little over 6ft 3, ... Read more
NoWaves
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed June 2014
I have just read a previous review about Crystal Symphony and the expression "not a good fit" fits perfectly for my husband and I and our two travel companions also. Yes most passengers were in their 70s/80s (we are in our early 60s) and ... Read more
bizinsider
Member Since 2006
1 review
86 forum posts
0 helpful votes
Sailed June 2014
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review: WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a ... Read more
Gardener222
Member Since 2011
5 reviews
2 forum posts
0 helpful votes
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on numerous cruises ... Read more
BataviaMan1
Member Since 2011
2 reviews
0 forum posts
0 helpful votes
Sailed May 2014
The public rooms are impressive with a large atria, attractive furnishings and the areas well laid out, The Avenue Saloon with nightly piano music was especially delightful. As for dining, we enjoyed the late seating with a delightful ... Read more

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forepaughs75
Member Since 2014
2 reviews
44 forum posts
0 helpful votes
Truly an exceptional experience in terms of being taken care of, feeling safe and completely content. The food is spectacular (not easily said since I am a gourmet home chef) . The staff go out of their way to make you feel welcome and ... Read more
4Orchard
Member Since 2010
4 reviews
27 forum posts
0 helpful votes
This was our fifth Crystal cruise and our third onboard the Crystal Serenity and, as it had recently undergone a multi-million pound refit, we were looking forward to seeing the changes. As our flight to Venice did not arrive until quite ... Read more
FLcruzer0214
Member Since 2011
9 reviews
0 forum posts
0 helpful votes
Sailed May 2014
My husband and I (late 40s/early 50s) took this cruise with his brother's family which includes his wife and 2 daughters who are in their early 20s. This was our 17th cruise, but our first on a "premium" line. We were expecting an older ... Read more
SBerry
Member Since 2014
1 review
0 forum posts
0 helpful votes
We have traveled on Crystal for at least 15-16 voyages. We love their staff and service. They have an excellent cruise director, Paul, who always adds to our enjoyment. The lectures & entertainment are wonderful. We are not "foodies" ... Read more
Fleetcat
Member Since 2008
7 reviews
4 forum posts
0 helpful votes
There are two deal breakers for Crystal. The first is the fixed dining times. They do offer dining by reservation but we found this a rather annoying fudge. We threw our toys out the pram the first night as we not only were allocated a ... Read more

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