Crystal Luxury Cruise Reviews

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Crystal Cruises

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
246 Crystal Luxury Cruise Reviews
Cruiser rating
Excellent
144
Very Good
48
Average
24
Poor
18
Terrible
8
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246
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22
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
DaisyUK
Member Since 2013
2 reviews
593 forum posts
21 helpful votes
This was our first cruise with Crystal and was a short 'try-out' before trying something more ambitious. I don't think it would be possible (for me at least) to cruise without a few niggles, but in this case they were very few and far ... Read more
PerpetuallyCcuising
Member Since 2016
2 reviews
6 forum posts
7 helpful votes
This is my second trip with Crystal. I arrived in London the day before embarkation and enjoyed seeing the city. On this occasion I was unable to use the arranged transfer to the ship as I did not receive the information about where and ... Read more
Go-Go4
Member Since 2016
1 review
10 helpful votes
First time Crystal cruisers selected this cruise for a 'taste' of the line......embarkation was nearly like waiting for your broken bus in a bus station. We missed our 7pm dinner reservation for anniversary celebration and had no ... Read more
Mike2131
Member Since 2004
14 reviews
2,761 forum posts
26 helpful votes
We selected this cruise to try out both the ship and Crystal. If this is representative of what to expect, my advice is to look elsewhere for an exceptional cruise experience. There were some positives and a lot of negatives. Here we ... Read more
Syd123
Member Since 2016
1 review
3 helpful votes
Sailed May 2016
Eviactive put together a ballroom dance program on Crystal Serenity. Her pros were outstanding and we took lessons every morning before touring. In the evening we danced the night away to the superb band provided by Crystal on their dance ... Read more
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Keith1010
Member Since 2000
14 reviews
84,562 forum posts
12 helpful votes
We chose this cruise as a getaway cruise that we combined with a four night stay on land in San Francisco. It worked perfectly for our schedule. While this was our shortest cruise ever we had an absolutely wonderful time on board ... Read more
geri3080
Member Since 2016
1 review
5 helpful votes
The food was amazing each dish was a beautiful creation. The staff was kind accommodating and always ready to say yes. The entertainment was mundane except for the piano bars which were great. Perfect cruise foe eating and ... Read more
AAndres
Member Since 2016
1 review
7 helpful votes
My first cruise. What a great service. What a great food. This cruise line is the total relaxation experience. After three days you can sail on for months. The constant high quality of service, friendliness of all the staff plus the ... Read more
DJBRADACH
Member Since 2016
1 review
12 helpful votes
First scheduled cruise for the newest addition to the Crystal family and can not say enough nice things about the experience. With room for something like 86 pax, an intimate experience is assured and it was!!! Great crew, no, very ... Read more
forepaughs75
Member Since 2014
2 reviews
62 forum posts
11 helpful votes
This pair of back-to-back cruises were our 2nd and 3rd cruises. Ever since we cruised on Crystal Serenity in 2014, we have been hooked on Crystal. Symphony is a little smaller so it is a little more intimate too. Public spaces are ... Read more
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Loki4
Member Since 2013
1 review
35 forum posts
2 helpful votes
Great first time experience on Crystal...won't be the last. The itinerary was fabulous. Disappointed we lost a sea day with the change in itinerary, but Crystal did a great job. Wish we had more time to experience the activities on ... Read more
Helpful? Thank Loki4
PerpetuallyCcuising
Member Since 2016
2 reviews
6 forum posts
9 helpful votes
This was the first time I have sailed with Crystal. I had certain expectations engendered by what I had been told by friends who have made a life cruising around the world, and which were not all negative. I arrived back home wishing I ... Read more
californiacruiseluvrs
Member Since 2006
10 reviews
149 forum posts
26 helpful votes
Sailed April 2016
My wife, 16 year old daughter and I returned yesterday from a 7-night cruise onboard Crystal Symphony from Athens to Athens. This was our first Crystal cruise which we chose due to itinerary, date and curiosity as we have always wanted to ... Read more
poinsettiaplate
Member Since 2013
1 review
52 forum posts
7 helpful votes
This was the last leg of a Crystal World Cruise and went from Tokyo to San Francisco, with port stops in Japan, Russia, Alaska, and Canada. It was my third Crystal cruise and second on the Serenity. As always with Crystal, it was a ... Read more
Chris1960uk
Member Since 2016
1 review
33 helpful votes
After reading so many positive CC reviews on the Crystal experience my wife and I decided to book a world cruise segment Shanghai to Japan nearly a year in advance.Expectations were running extremely high and remained so until a month ... Read more
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PrincessVictoria22
Member Since 2014
1 review
7 forum posts
1 helpful vote
Sailed March 2016
I chose this cruise because I wanted to try Crystal. It was everything I hoped it would be. Service was impeccable. Food was delicious. On sea days, there was plenty to do, and I really enjoyed the cultural/historical emphasis on ... Read more
samuelsships
Member Since 2009
1 review
11 forum posts
23 helpful votes
Crystal gets such wonderful reviews that I definitely wanted to experience the line and its self proclaimed 6*+ cruising. The itinerary was perfect for us as we prefer long times at sea. Dining: The food on the Symphony was ... Read more
76mike
Member Since 2012
5 reviews
2 helpful votes
Hi everyone: First let me say that I have no "axe to grind" with Crystal. I have cruised with them once previously, and did not have a negative experience, as I did this time. Secondly, when I let our Crystal cruise consultant ... Read more
wjhnyc
Member Since 2014
1 review
5 forum posts
I chose this itinerary because I wanted to see Antarctica, experience sailing the Drake Passage, Strait of Magellan and the Beagle Channel, and specifically on this ship. In addition we saw the Falkland Islands, sailed through some of the ... Read more
Oldman@sea
Member Since 2016
1 review
5 helpful votes
Except for a very short cruise of the Greek Isles, we have never used another cruise line, nor another cruise ship. The Crystal Symphony has been our home for progressively longer cruises. From embarkation to debarkation, our experience ... Read more
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AveandJoe
Member Since 2016
1 review
6 helpful votes
This was our 3rd cruise on the Crystal line and our 2nd on Symphony (which is our favorite). We had so much trouble getting to the cruise due to a blizzard in the NYC area. The two days we booked in Buenos Aires were lost to us and we ... Read more
AWHW
Member Since 2015
16 reviews
9 helpful votes
Sailed January 2016
Voyage No. 6202 on Crystal Symphony was aptly named Antarctic Discovery: though a very brief discovery it was, a 14-day cruise with only about one day's time on Antarctic waters often at foggy weather. 8 out of 14 days were sea days, ... Read more
Helpful? Thank AWHW
Mrs Worldly
Member Since 2014
1 review
22 helpful votes
Sailed December 2015
Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All advertising showed ... Read more
ItaliaCruiser75
Member Since 2013
4 reviews
6 forum posts
6 helpful votes
Sailed December 2015
My three sons just returned from a 7 day, pre Christmas, Caribbean cruise on Crystal Symphony. We had sailed on the same ship 18 months ago to Eastern Canada. On both voyages we have been impressed with the Crystal Experience. The line ... Read more
cruise-otter
Member Since 2014
7 reviews
1 forum post
33 helpful votes
Cruise 5331 was an Atlantic crossing (Lisbon to Miami), with only two brief stops along the way (Tenerife and Key West). My wife and I took this cruise for its long string of sea days, not the port stops. We’ve taken the Crystal ... Read more
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