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Crystal Luxury Cruise Reviews

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Cruise Critic Overview
  • Big ships offer luxury on a larger scale
  • Outstanding Japanese and Italian restaurants on both ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>

167 Crystal Luxury Cruise Reviews

Cruiser rating
Excellent
100
Very Good
34
Average
13
Poor
8
Terrible
8
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167
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15
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12
Rating Summary
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Cabin
Entertainment
Value for Money
Service
Cityfolk2015
Member Since 2015
1 review
0 forum posts
4 helpful votes
I don't even know where to begin. Let me say that the crew and service staff were excellent. That is the only good thing about this cruise line. 1) For the amount of money, WIFI should be included with the price. I took my husband over ... Read more
Spysmum
Member Since 2010
19 reviews
7 forum posts
1 helpful vote
Sailed June 2015
As we had cruised last year from New York to Reykjavik, we chose to join a shorter cruise , a Getaway, to complete the crossing from USA to Britain. We joined in the tiny , efficient cruise terminal of Reykjavik, after a few days in ... Read more
Strode Wallace
Member Since 2007
10 reviews
50 forum posts
1 helpful vote
For us this was somewhat of a repeat of 2014 Crystal Cruise vacation on the Symphony up the eastern U.S. coats with stops in Canada and then to Iceland. This year we added the Ireland and U.K. component making our trip 16 days. Last ... Read more
brazilgirl
Member Since 2008
2 reviews
3,920 forum posts
7 helpful votes
Sailed May 2015
This was our first Crystal cruise. We have cruised several other cruise lines including Celebrity, HAL, RCI and Carnival. We chose Crystal for this cruise because we normally cruise with our children and we wanted to do something special ... Read more
Sciare
Member Since 2014
1 review
2 forum posts
1 helpful vote
This was our third cruise and first on Crystal Serenity so we are fairly new to cruising. We embarked in Rome and the process was effortless. Disembarkation in Istanbul was terrible. We left the ship about 9:30 am and stood in line for ... Read more

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wine-wine-wine
Member Since 2014
1 review
10 forum posts
3 helpful votes
Sailed May 2015
As avid independent travelers, my wife and I never thought we were cruise people. In fact we steadfastly resisted any suggestion of a cruise. Then the flyer arrived in the mail - we simply could not resist. Our experience on the Crystal ... Read more
journey cruiser
Member Since 2015
1 review
2 forum posts
8 helpful votes
Well folks........it's time to say "good-bye". We've had a few glorious years, lots of good memories, made new cruising friends, but after our last 26 days aboard the Crystal Symphony, back to back from Lax to NYC through the ... Read more
Tradester
Member Since 2015
1 review
0 forum posts
5 helpful votes
Sailed May 2015
My first Crystal Cruise last May was a disaster. 1. We had 8 people at our table and the servers were definitely overworked. The food preparation was great, buy the meal was most often cold. We had one breakfast in the main dining ... Read more
paul.howe
Member Since 2013
1 review
0 forum posts
6 helpful votes
30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people board at the same time and ... Read more
liv2dream
Member Since 2014
1 review
17 forum posts
4 helpful votes
Crossing the Atlantic Solo! Miami to Lisbon May 4 - 17, 2015 Background Information: I have cruised extensively on Princess, Holland America, and Royal Caribbean and always enjoyed these vacations immensely. When I became a widow I ... Read more

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margatecruiser
Member Since 2012
1 review
90 forum posts
0 helpful votes
This was our 13 cruise on crystal all have been on symphony, this was our first on Serenity. This was our third crossing that lectures were over the top the shows were also good. I thought the food service in the main dinning room ... Read more
haikou
Member Since 2010
1 review
2,803 forum posts
1 helpful vote
I found the atmosphere on the Serenity to be intolerable by the end of the first few days. I will not go into much detail here but suffice it to say I was ignored by others when I as a solo traveler sat down and waited to play. As soon as ... Read more
crafter1
Member Since 2013
1 review
32 forum posts
2 helpful votes
Sailed April 2015
Everything was wonderful- from the itinerary, to the speakers to the food. We missed a port due to icebergs, but with so many things to do on the ship it did not matter. Glacier Bay with 4 park rangers and a buffet sandwich lunch was ... Read more
Balliett
Member Since 2005
4 reviews
441 forum posts
1 helpful vote
First Crystal cruise. Relevant previous cruises 21 days on Regent. Beijing to Hong Kong. This might be my favorite cruise. Never a wait for anything on board. OK, Regent cabins are 300sf and Crystal Sympony 200 sf, both plus balcony, ... Read more
ifly737
Member Since 2014
2 reviews
6 forum posts
1 helpful vote
We just spent 10 nights aboard the Crystal Symphony. We have traveled on Disney, Celebrity, Princess, Royal Caribbean and Norwegian so we have a lot to compare Crystal to. After experiencing the high level of service and great food it will ... Read more

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Mervat1
Member Since 2016
1 review
0 forum posts
6 helpful votes
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me ... Read more
cat's staff
Member Since 2012
1 review
3 forum posts
0 helpful votes
Sailed February 2015
We were first time Crystal Cruisers and had always heard how wonderful they were. Well, in some ways that was true, in others, it was not. First, what we loved: outstanding staff, smooth boarding and leaving, the best evening ... Read more
ryndam
Member Since 2002
3 reviews
718 forum posts
6 helpful votes
Sailed January 2015
We have sailed on 30 Crystal cruises, the longest cruise prior to the World Cruise was 21 days. This was our first World Cruise. Transfers The included Carey Limo SUV transfers from home-airport-ship-airport-home were seamless. ... Read more
ejdurnall
Member Since 2015
2 reviews
1 forum post
1 helpful vote
My wife and I, both very senior citizens, have completed over 20 cruises with Crystal and we continue to rate the line as the best we have encountered (Seabourn, Regent, Silver Seas and Cunard). While some of these luxury lines have larger ... Read more
daveahl
Member Since 2015
1 review
0 forum posts
0 helpful votes
We sailed on the Crystal Symphony January 2015 from Bali, Indonesia with 3 port stops in Indonesia (Belawan was cancelled because of channel dredging), 3 ports in Malaysia, one in Thailand, and ending in Singapore. We’ve sailed on ... Read more

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sarasotaguy
Member Since 2013
3 reviews
2 forum posts
0 helpful votes
Embarkation was a horror. The ship was not docked where they told us- it was not at any terminal. We took about 15 or 20 minutes to locate the ship. There was no parking lot nearby. We had to drop off our luggage & park at a distant ... Read more
Keith1010
Member Since 2000
12 reviews
81,288 forum posts
2 helpful votes
Sailed December 2014
Please note that we were on board for 162 days but the number of nights we could show in the summary has a maximum of 100 days. We sailed Crystal Cruises and remained on board the same ship for 162 consecutive days. We boarded ... Read more
miduschi
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed December 2014
We were first time cruiser on Crystal having sailed many times on Seabourn, Silverseas and Cunard. In our view Crystal is no way competitive. Embarkation was rather slow. Food quality was average, very often food was not served hot. ... Read more
Kseelig
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed December 2014
We have taken a few cruises on Crystal and for the most part we have been quite satisfied. Service is generally very good but Crystal needs to rethink their tipping policy and advertise accordingly. Is it included or not? The staff has yet ... Read more
Jonelly
Member Since 2014
1 review
0 forum posts
0 helpful votes
Sailed December 2014
Went on a "test drive" with Crystal after hearing positive things from acquaintances that sail repeatedly with them. We are long time Silversea and Seabourn loyalists, more so Seabourn nowadays. The itinerary from Jakarta to Singapore was ... Read more

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