Crystal Luxury Cruise Reviews

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Crystal Cruises

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
222 Crystal Luxury Cruise Reviews
Cruiser rating
Excellent
134
Very Good
44
Average
19
Poor
13
Terrible
8
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Luxury Cruises
Luxury Cruises
222
Senior Cruises
Senior Cruises
21
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Repositioning Cruises
21
Romantic Cruises
Romantic Cruises
19
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Publisher1953
Member Since 2016
1 review
Sailed November 2016
My wife and I took this cruise (Ft. Laudedale to New Orleans via several Caribbean islands) through a university alumni association group offer. We thought the cruise would be a great opportunity to experience the company before taking ... Read more
lasportsnut
Member Since 2000
3 reviews
30 forum posts
3 helpful votes
Sailed October 2016
First you fly into Montreal and get to your hotel about 5 after being on the road since 5 am. The meet and greet is a bevy of repetitive tables in the lobby of the baggage area after YOIU put your luggage in a bin for transport at the ... Read more
alc13
Member Since 2010
2 reviews
88 forum posts
5 helpful votes
Sailed October 2016
We chose this cruise for the itinerary (Canada-New England) and because we wanted to try Crystal. We found lots to like. The ship is pretty, easy to navigate, and generally very comfortable. We enjoyed the food in the main dining room ... Read more
Helpful? Thank alc13
wdbentley
Member Since 2015
5 reviews
2 helpful votes
Sailed October 2016
I noticed an advert for the Crystal Esprit in a publication from our Travel Agent and it fitted in perfectly with other travel plans. The yacht has been fully refurbished and it's all SOTA in every way. The cabins are beautiful and every ... Read more
NJCruiseFans
Member Since 2016
1 review
5 helpful votes
The Esprit was a wonderful a cruise as we could imagine. We have been loyal to Seabourn for several years, but the Esprit was on a par with any Seabourn cruise we've taken. The best thing about the Esprit is that it takes only 62 ... Read more
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john2016
Member Since 2016
1 review
2 helpful votes
We had always wanted to try Crystal Cruises, and we weren't disappointed. Everything about the Crystal Serenity, the ship, the crew, our Penthouse stateroom, the food (AMAZING) and everything about the service and amenities met and ... Read more
b1drman
Member Since 2012
1 review
61 forum posts
1 helpful vote
Sailed September 2016
From the moment we stepped onto the ship , first class all the way . No issues other than a horrible port Sept Isles , Canada . Really why stop there when the only highlight of this town is a walmart ? Food was good , Silk Road ... Read more
PutterP
Member Since 2015
1 review
5 forum posts
6 helpful votes
The food was great in Silk road, average in Prego, inconsistent in the Crystal dinning room, but great in Tastes and Lido. Housekeeping missed an entire day in the middle of the cruise... Room service never showed, housekeeping had to ... Read more
dsweet
Member Since 2004
1 review
56 forum posts
3 helpful votes
My mother, who is in her 80s, asked me to join her on this cruise. The itinerary and level of service created outstanding memories, as we might not have this opportunity again. I had been on the Crystal Symphony before, but never the ... Read more
Annette Costello
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
We have just disembarked from the Crystal Symphony in Rome after a 11 day cruise. We couldn't fault any part of the cruise and feel we have experienced a very professional event. The entertainment was always enjoyable. All the staff ... Read more
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ljd123
Member Since 2016
1 review
10 helpful votes
We just returned from a 7 night cruise in the Adriatic on the Esprit embarking in Dubrovnik and ending in Venice. We loved the boat and the itinerary. Here are the details: Ship: The ship has 5 decks -- marina on 1; entry to the ship ... Read more
planada
Member Since 2001
1 review
3 forum posts
5 helpful votes
Sailed September 2016
First class cruise with 1st class people.Cannot say anything bad about anything! Loved the ship, very elegant. Loved loved loved the crew. Some have been on the ship for years. The food was outstanding,although I wasn't as impressed with ... Read more
Keith1010
Member Since 2000
13 reviews
83,670 forum posts
10 helpful votes
Review Of Crystal Serenity: Alaska Cruise – Vancouver to Seward – 10 Days Northwest Passage – Seward to New York City – 32 Days Excluding my first cruise at age 12, my wife and I have been cruising since ... Read more
JoaoPortugal
Member Since 2016
1 review
15 helpful votes
Having taken many cruises on Silversea and Seabourn, this was my first Crystal experience, and although being mindful that while it is unfair to compare directly the Crystal product to the other two (due to Crystal's larger ship capacity), ... Read more
Longway
Member Since 2016
1 review
22 forum posts
23 helpful votes
We wanted to see Alaska again and based on Crystal's previously held number one rating by a popular travel magazine and the many glowing reviews on CC we booked 10 days on the Crystal Serenity. We thoroughly enjoyed Alaska and our cruise. ... Read more
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Ronales
Member Since 2016
1 review
6 forum posts
4 helpful votes
We had a wonderful 10 days despite the weather on our Crystal cruise to Alaska. We would prefer open seating rather than assigned 6 pm every night at the same table. It would be great to mingle with more people and dining with new ... Read more
erikerik
Member Since 2015
1 review
32 forum posts
4 helpful votes
Sailed August 2016
From embarkation to disembarkation we could not have asked for anything more. Our stateroom was situated on the Horizon Deck, midship. We dined in all of the locations and never once did we experience any upset stomachs. To us this goes ... Read more
avanbuiten
Member Since 2014
4 reviews
12 helpful votes
This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we could both take holiday, ... Read more
JTor
Member Since 2008
3 reviews
158 forum posts
16 helpful votes
We just came back from our cruise on the Crystal Esprit and enjoyed it very much. It’s a very new and interesting concept and they are still working out exactly what it is, I think. We thought it was terrific and would like to do ... Read more
Helpful? Thank JTor
nova1
Member Since 2004
2 reviews
47 forum posts
9 helpful votes
We had a great time, but as quite a few other reviews suggest, Crystal is slipping. The service in the main dining room was atrocious. The server was so confused by the orders that my wife something with lobster, which she is very ... Read more
Helpful? Thank nova1
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Crystal Cuanarder Sue
Member Since 2016
1 review
5 helpful votes
We chose this cruise as one of our group had done a Crystal cruise before and always considered it a cut above the rest. There were many ways in which this was an excellent cruise from a first-rate company but we are still not sure if we ... Read more
majw
Member Since 2016
1 review
1 forum post
8 helpful votes
Sailed July 2016
we had sailed crystal three years ago and had had a good experience. also, the itinerary seemed different, so we decided to try it again. the service was excellent, the cabin size was great, and each of the ports was new to us, so it ... Read more
Helpful? Thank majw
Aapreciate
Member Since 2008
1 review
50 forum posts
33 helpful votes
I just returned from the Grand Britannia cruise with my mom, sister and daughter. We had adjoining staterooms. Here are my thoughts: The good: Overall food quality was very good in all venues. We loved Prego and Silk Road, liked the ... Read more
charliesavino@gmail.com
Member Since 2016
1 review
17 helpful votes
We chose Crystal because we had heard if was a luxury experience. We paid top dollar for this cruise. Unfortunately, the Serenity was rather mundane -- nice but nothing special. The food was OK but not better than other cruises we have ... Read more
Julie Cheng
Member Since 2016
2 reviews
26 helpful votes
We had previously sailed on Crystal Serenity on the Baltic cruise and had an amazing experience. We chose to sail with Crystal Serenity for the Alaskan cruise expecting a repeat of this. However, we probably will NOT sail with Crystal ... Read more
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