Crystal Luxury Cruise Reviews

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Crystal Cruises

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
246 Crystal Luxury Cruise Reviews
Cruiser rating
Excellent
144
Very Good
48
Average
24
Poor
18
Terrible
8
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246
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25
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23
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22
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
truganinni
Member Since 2011
1 review
Sailed February 2017
Having cruised with Crystal before, we knew what was in store for us as we first cruised in 1995. The ship has aged graciously but there are tell tale signs after 22 years of tiring which is to be expected. The Hull of the ship was the ... Read more
Girlphyte
Member Since 2017
1 review
1 helpful vote
Sailed February 2017
chose the tour for Bali and Singapore. The good news: The food was superb, our sommerlier Mladen and Maitre D' Mario made the general seating dining a delight. The entertainment was a little old school but fun. The bars and ... Read more
English Tim
Member Since 2001
6 reviews
3,930 forum posts
3 helpful votes
Sailed February 2017
My wife, Rosy and I chose this cruise as it guaranteed warm / hot weather and having traveled from Singapore to Hong Kong last year, experiencing cool weather as we moved north, we decided we were more bothered about the weather than the ... Read more
MsSommelier
Member Since 2009
2 reviews
51 forum posts
1 helpful vote
Sailed February 2017
We selected Esprit based on her itinerary - the Seychelles sounded like a good idea to get away from cold, grey Germany in February. I was also curious about the ship herself and how 'the vibe' would be with such a small passenger ... Read more
crystalisbest
Member Since 2016
2 reviews
1 helpful vote
This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising ... Read more
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pkgoode
Member Since 2017
1 review
1 forum post
8 helpful votes
Sailed January 2017
This cruise was our Honeymoon, the itinerary was fantastic, the duration just right and my wife used to work on the Crystal Symphony 20 years ago so perfect to see it from the other side, expectations were high. We spent the night in ... Read more
MMing00
Member Since 2013
2 reviews
7 helpful votes
We went to Crystal Symphony because our past experience was excellent even though the company was bought by an Asian company. We had been cruising with different cruise lines for over a long time. We still decided to try again even when we ... Read more
Polodriver
Member Since 2012
2 reviews
52 forum posts
4 helpful votes
Sailed January 2017
We chose this cruise because of its proximity to our home and no long haul flying needed. We boarded in Melbourne and this was orderly but we had to wait to be called as it was a full sailing. Once onboard we dined in the dining room ... Read more
Gerko
Member Since 2010
3 reviews
342 forum posts
9 helpful votes
Sailed January 2017
A mix of good and bad. The service was generally excellent. The onboard lecturers were very good. The Palm Court is a lovely room with excellent staff and quickly became our room of choice on board. The food, in particular the main courses ... Read more
Helpful? Thank Gerko
PaulMCO
Member Since 2008
11 reviews
2,223 forum posts
7 helpful votes
Yes this is cruise critic and yes I am a harsh critic. This was a first Crystal Cruise and we hoped to make it a habit. We are regulars on Oceania and Silversea and did not find Crystal any better -- in fact in some cases below the ... Read more
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Kfhofstetter
Member Since 2017
1 review
12 helpful votes
Sailed January 2017
We went on our second Crystal Cruise after taking a trip on Crystal Symphony a year ago. Our experience a year ago was so wonderful that we booked for the next year right away. What happened Crystal? The food was mediocre, though the ... Read more
writer100
Member Since 2009
7 reviews
694 forum posts
8 helpful votes
Sailed December 2016
Had been on Serenity before, so our expectations were high and fully met. Staff everywhere were attentive and helpful. The bar tenders can actually make a cocktail--not just pour wine or make a mojito from a mix. (Seabourn, please note.) ... Read more
Sr voyagers
Member Since 2014
4 reviews
88 forum posts
We chose this cruise on Crystal Symphony because it would take us from San Diego to Auckland in time to visit family in New Zealand for the holidays. The first leg was a film and theater theme and took us to Papeete. This segment was at ... Read more
nooosey
Member Since 2000
2 reviews
949 forum posts
8 helpful votes
I have cruised on Crystal Serenity a few times before, when boarding as a repeat guest thoughts flash through the mind, will it be as good as before, have there been any cutbacks and will I recognise any of the staff who have previously ... Read more
May B
Member Since 2008
8 reviews
3,235 forum posts
18 helpful votes
Sailed November 2016
HIGH EXPECTATIONS MET AGAIN It was going to be my 70th birthday as Crystal Serenity cruised up the Mississippi River to New Orleans. That seemed like the perfect combination, and it didn’t disappoint. We have taken 30 cruises, 12 ... Read more
Helpful? Thank May B
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Publisher1953
Member Since 2016
1 review
5 forum posts
Sailed November 2016
My wife and I took this cruise (Ft. Laudedale to New Orleans via several Caribbean islands) through a university alumni association group offer. We thought the cruise would be a great opportunity to experience the company before taking ... Read more
hypercafe
Member Since 2008
8 reviews
2,858 forum posts
7 helpful votes
We boarded the ship in NYC which was great as we live here. Embarkation was very easy, its on the ship. We were meet at the gangway and escorted to the desk, on the way a steward took our carry-on and delivered it to our stateroom. There ... Read more
Fandango1
Member Since 2012
2 reviews
2 forum posts
14 helpful votes
Comparisons are important, and a good way to paint a valid description. Crystal is considered one of the best 6 star line if you will. We've cruised with them previously which we enjoyed and can serve as an easy comparison. The ... Read more
lasportsnut
Member Since 2000
3 reviews
34 forum posts
3 helpful votes
Sailed October 2016
First you fly into Montreal and get to your hotel about 5 after being on the road since 5 am. The meet and greet is a bevy of repetitive tables in the lobby of the baggage area after YOIU put your luggage in a bin for transport at the ... Read more
alc13
Member Since 2010
2 reviews
88 forum posts
8 helpful votes
Sailed October 2016
We chose this cruise for the itinerary (Canada-New England) and because we wanted to try Crystal. We found lots to like. The ship is pretty, easy to navigate, and generally very comfortable. We enjoyed the food in the main dining room ... Read more
Helpful? Thank alc13
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gr8lakes
Member Since 2007
2 reviews
141 forum posts
7 helpful votes
We waited a bit to write this review of our Crystal Symphony transatlantic in October in order to gain perspective and not overreact. After reading the previous post on the same cruise, we felt we also needed to provide feedback on what ... Read more
wdbentley
Member Since 2015
5 reviews
7 helpful votes
Sailed October 2016
I noticed an advert for the Crystal Esprit in a publication from our Travel Agent and it fitted in perfectly with other travel plans. The yacht has been fully refurbished and it's all SOTA in every way. The cabins are beautiful and every ... Read more
df2616
Member Since 2015
2 reviews
2 forum posts
3 helpful votes
My wife has never been to the east coast and I have on business. I wanted her to see the fall colors of New England so we booked this cruise. We did not get off to a great start, their shore people were pretty rude. But our butler was ... Read more
NJCruiseFans
Member Since 2016
1 review
7 helpful votes
The Esprit was a wonderful a cruise as we could imagine. We have been loyal to Seabourn for several years, but the Esprit was on a par with any Seabourn cruise we've taken. The best thing about the Esprit is that it takes only 62 ... Read more
john2016
Member Since 2016
1 review
2 helpful votes
We had always wanted to try Crystal Cruises, and we weren't disappointed. Everything about the Crystal Serenity, the ship, the crew, our Penthouse stateroom, the food (AMAZING) and everything about the service and amenities met and ... Read more
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