Crystal Luxury Cruise Reviews

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Crystal Cruises

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
257 Crystal Luxury Cruise Reviews
Cruiser rating
Excellent
153
Very Good
49
Average
25
Poor
18
Terrible
8
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Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
lohnesb
Member Since 2017
1 review
3 forum posts
5 helpful votes
Good friends of ours convinced my wife and I to book this cruise two months before the sailing. I absolutely was so impressed and felt totally pampered by the team on the Serenity. All the fine staff aboard really do enjoy what they do ... Read more
Steveoka
Member Since 2005
10 reviews
22 forum posts
5 helpful votes
Sailed April 2017
We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way . ... Read more
calliopecruiser
Member Since 2012
2 reviews
3,955 forum posts
I chose this trip because of the abundance of sea days, which are my favourite. The ship is showing some age and looking a little worn in its finishes and decor, but I don't mind -- to me, there are far more important things to make a ... Read more
Shoeman1
Member Since 2011
4 reviews
56 forum posts
Sailed April 2017
This was our 12th Crystal cruise, and we found this cruise to be superb in so many ways. 10 days is a long cruise for us and we found enjoyment in each day. The ship, its décor, the size of the suites, have been discussed so ... Read more
jwsfun
Member Since 2007
10 reviews
32 forum posts
5 helpful votes
We'd been to most of the places this itinerary went, before and several were not even worth getting off the ship, so the ship was the main reason to go on this cruise. We just wanted to relax. Crystal Serenity did not disappoint! We ... Read more
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stewclannc
Member Since 2015
2 reviews
1 helpful vote
Second time on Symphony and can't wait to get back.  First class service all the time, never a let up. Great ports of call in Beijing and all over Japan.  They took the entire ship to Beijing for a three day, two night ... Read more
seven seas cruiser
Member Since 2012
2 reviews
1 forum post
3 helpful votes
We decided on this itinerary since no other cruise line seems to be doing it. Flew into Manaus Brazil on AA #1265 non stop from Miami. Leaving the airport our cab was stopped at a military checkpoint, papers please. We stayed at the ... Read more
james121
Member Since 2010
1 review
1 helpful vote
Sailed February 2017
chose this cruise for destinations and inclusive options, we were not disappointed with either, my wife and I loved the ship staff, dining and itinerary, honestly can not fault the perfect cruise, magic castle at sea was such a treat as ... Read more
truganinni
Member Since 2011
1 review
14 helpful votes
Sailed February 2017
Having cruised with Crystal before, we knew what was in store for us as we first cruised in 1995. The ship has aged graciously but there are tell tale signs after 22 years of tiring which is to be expected. The Hull of the ship was the ... Read more
Girlphyte
Member Since 2017
1 review
4 helpful votes
Sailed February 2017
chose the tour for Bali and Singapore. The good news: The food was superb, our sommerlier Mladen and Maitre D' Mario made the general seating dining a delight. The entertainment was a little old school but fun. The bars and ... Read more
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English Tim
Member Since 2001
6 reviews
3,943 forum posts
4 helpful votes
Sailed February 2017
My wife, Rosy and I chose this cruise as it guaranteed warm / hot weather and having traveled from Singapore to Hong Kong last year, experiencing cool weather as we moved north, we decided we were more bothered about the weather than the ... Read more
MsSommelier
Member Since 2009
2 reviews
53 forum posts
7 helpful votes
Sailed February 2017
We selected Esprit based on her itinerary - the Seychelles sounded like a good idea to get away from cold, grey Germany in February. I was also curious about the ship herself and how 'the vibe' would be with such a small passenger ... Read more
crystalisbest
Member Since 2016
2 reviews
7 helpful votes
This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising ... Read more
pkgoode
Member Since 2017
1 review
1 forum post
10 helpful votes
Sailed January 2017
This cruise was our Honeymoon, the itinerary was fantastic, the duration just right and my wife used to work on the Crystal Symphony 20 years ago so perfect to see it from the other side, expectations were high. We spent the night in ... Read more
MMing00
Member Since 2013
2 reviews
7 helpful votes
We went to Crystal Symphony because our past experience was excellent even though the company was bought by an Asian company. We had been cruising with different cruise lines for over a long time. We still decided to try again even when we ... Read more
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Polodriver
Member Since 2012
2 reviews
52 forum posts
5 helpful votes
Sailed January 2017
We chose this cruise because of its proximity to our home and no long haul flying needed. We boarded in Melbourne and this was orderly but we had to wait to be called as it was a full sailing. Once onboard we dined in the dining room ... Read more
Gerko
Member Since 2010
3 reviews
342 forum posts
11 helpful votes
Sailed January 2017
A mix of good and bad. The service was generally excellent. The onboard lecturers were very good. The Palm Court is a lovely room with excellent staff and quickly became our room of choice on board. The food, in particular the main courses ... Read more
Helpful? Thank Gerko
PaulMCO
Member Since 2008
11 reviews
2,233 forum posts
12 helpful votes
Yes this is cruise critic and yes I am a harsh critic. This was a first Crystal Cruise and we hoped to make it a habit. We are regulars on Oceania and Silversea and did not find Crystal any better -- in fact in some cases below the ... Read more
Kfhofstetter
Member Since 2017
1 review
15 helpful votes
Sailed January 2017
We went on our second Crystal Cruise after taking a trip on Crystal Symphony a year ago. Our experience a year ago was so wonderful that we booked for the next year right away. What happened Crystal? The food was mediocre, though the ... Read more
writer100
Member Since 2009
7 reviews
695 forum posts
9 helpful votes
Sailed December 2016
Had been on Serenity before, so our expectations were high and fully met. Staff everywhere were attentive and helpful. The bar tenders can actually make a cocktail--not just pour wine or make a mojito from a mix. (Seabourn, please note.) ... Read more
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Sr voyagers
Member Since 2014
4 reviews
89 forum posts
We chose this cruise on Crystal Symphony because it would take us from San Diego to Auckland in time to visit family in New Zealand for the holidays. The first leg was a film and theater theme and took us to Papeete. This segment was at ... Read more
nooosey
Member Since 2000
2 reviews
976 forum posts
9 helpful votes
I have cruised on Crystal Serenity a few times before, when boarding as a repeat guest thoughts flash through the mind, will it be as good as before, have there been any cutbacks and will I recognise any of the staff who have previously ... Read more
May B
Member Since 2008
8 reviews
3,466 forum posts
21 helpful votes
Sailed November 2016
HIGH EXPECTATIONS MET AGAIN It was going to be my 70th birthday as Crystal Serenity cruised up the Mississippi River to New Orleans. That seemed like the perfect combination, and it didn’t disappoint. We have taken 30 cruises, 12 ... Read more
Helpful? Thank May B
Publisher1953
Member Since 2016
1 review
5 forum posts
1 helpful vote
Sailed November 2016
My wife and I took this cruise (Ft. Laudedale to New Orleans via several Caribbean islands) through a university alumni association group offer. We thought the cruise would be a great opportunity to experience the company before taking ... Read more
hypercafe
Member Since 2008
8 reviews
2,900 forum posts
8 helpful votes
We boarded the ship in NYC which was great as we live here. Embarkation was very easy, its on the ship. We were meet at the gangway and escorted to the desk, on the way a steward took our carry-on and delivered it to our stateroom. There ... Read more
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