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Crystal Family Cruise Reviews

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Crystal Cruises
84% Loved It
Cruise Critic Overview
  • Big ships offer luxury on a larger scale
  • Outstanding Japanese and Italian restaurants on both ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>

12 Crystal Family Cruise Reviews

Cruiser rating
Excellent
6
Very Good
3
Average
1
Poor
0
Terrible
2
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168
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12
Rating Summary
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Public Rooms
Cabin
Entertainment
Value for Money
Service
californiacruiseluvrs
Member Since 2006
10 reviews
138 forum posts
14 helpful votes
Sailed April 2016
My wife, 16 year old daughter and I returned yesterday from a 7-night cruise onboard Crystal Symphony from Athens to Athens. This was our first Crystal cruise which we chose due to itinerary, date and curiosity as we have always wanted to ... Read more
ItaliaCruiser75
Member Since 2013
3 reviews
6 forum posts
6 helpful votes
Sailed December 2015
My three sons just returned from a 7 day, pre Christmas, Caribbean cruise on Crystal Symphony. We had sailed on the same ship 18 months ago to Eastern Canada. On both voyages we have been impressed with the Crystal Experience. The line ... Read more
Artisttrw
Member Since 2015
1 review
0 forum posts
3 helpful votes
This ship was built in the early '90s and set sail in the mid '90s. Although the ship is older than other luxuryn options, the ship does not show her age. I was looking for signs of wear and really could not find any. The reason is ... Read more
Funpetiza
Member Since 2013
1 review
5 forum posts
7 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
coastcashier
Member Since 2014
3 reviews
2 forum posts
1 helpful vote
They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get a Hot Meal in the ... Read more

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babycruiserUK
Member Since 2012
1 review
0 forum posts
2 helpful votes
Sailed September 2012
Crystal is a bit better than the average cruise line, but in no way is it '6 star cruising' and certainly not worth the extra cost. I don't believe it represents good value for money, and personally wouldn't cruise with them again. ... Read more
At sea days
Member Since 2010
11 reviews
74 forum posts
0 helpful votes
Sailed August 2012
Our second family trip on Crystal, and no disappoinmtments. everything was as expected. Food and service shine! We love Crystal as does the family. The children's programs are excellent, with the exception that baby sitting after kids club ... Read more
Steph27
Member Since 2007
6 reviews
630 forum posts
0 helpful votes
Sailed May 2012
As a newbie to Crystal I was excited to experience my first luxury cruise. I had been looking at Crystal, Regent and Seabourn. I ultimately decided on Crystal due to the sail date, wonderful itinerary and the very reasonable cruise fare. I ... Read more
Tbomb
Member Since 2012
1 review
0 forum posts
0 helpful votes
Sailed January 2012
We returned this week from our second cruise on the Serenity - about our 25th cruise overall. This was a 14 day itinerary from Miami to LA through the Panama Canal. Boarding was effortless. A nice buffet was ready for us to help kill ... Read more
Helpful? Thank Tbomb
zincmet
Member Since 2012
1 review
0 forum posts
0 helpful votes
This moderate duration cruise was our first on Crystal and the first on the Symphony. Our overall impression was very positive. The size of the ship (900 passengers is small these days) was better than we had hoped. During the cruise we ... Read more

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At sea days
Member Since 2010
11 reviews
74 forum posts
1 helpful vote
We took our extended family on this Alaskan cruise to celebrate a 70th b-day...ages 5-89yrs...we had a blast....our last Crystal experience was 2003. Our family was blown-away with the excellent service, & the gourmet dining ... Read more
Alyssa's_Dad
Member Since 2009
1 review
0 forum posts
0 helpful votes
Recently, between 11 and 29 June 2009, my wife, 6½ year-old daughter, and I took an 18-day vacation to Europe. The vacation consisted of three main parts: 1) flying to and spending 3 pre-cruise days in Venice, 2) taking a 14-day ... Read more

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