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Crystal Canada & New England Cruise Reviews

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84% Loved It
Cruise Critic Overview
  • Big ships offer luxury on a larger scale
  • Outstanding Japanese and Italian restaurants on both ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>

32 Crystal Canada & New England Cruise Reviews

Cruiser rating
Excellent
15
Very Good
8
Average
0
Poor
4
Terrible
4
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Luxury Cruises
Luxury Cruises
19
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2
First-Time Cruisers
First-Time Cruisers
1
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
sarasotaguy
3 Reviews
Member Since 2013
2 Forum Posts
We've sailed Crystal quite a few times. The earlier cruises were great. However, since the new president took over, ... Read more
iclcharlie
1 Review
Member Since 2015
We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor ... Read more
Parlady
3 Reviews
Member Since 2007
23 Forum Posts
Having cruised on Seabourn, Regent, Oceania and other lines that I won't mention, I finally decided to give Crystal a ... Read more
cbhenry8
1 Review
Member Since 2015
2 Forum Posts
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might ... Read more
cruise-otter
6 Reviews
Member Since 2014
1 Forum Post
The Crystal Serenity (1,000 passengers) offers a luxury river cruise right here in North America. Cruise V4323 ... Read more

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coastcashier
3 Reviews
Member Since 2014
1 Forum Post
They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising ... Read more
CEBS
1 Review
Member Since 2005
6 Forum Posts
This was my first Crystal Cruise and I may never go back to any other cruise line. Their single supplement is the most ... Read more
LUVTOKRUZ
1 Review
Member Since 2006
130 Forum Posts
About boarding with very high expectations we were greeted by a truly beautiful ship. Lovely design, sophisticated and ... Read more
wishIwerecruisin'
1 Review
Member Since 2003
511 Forum Posts
I just returned from a 5-day taste of the Crystal Serenity. It really wasn't enough time to truly get to know the ship, ... Read more
islander47
1 Review
Member Since 2007
11 Forum Posts
10/14
What better way to celebrate an upcoming 93rd birthday than with a trip! For the past few years Mother and I have gone ... Read more

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VikingExplorer
11 Reviews
Member Since 2012
BACKGROUND INFORMATION: I have cruised 42 times on multiple different cruise lines. I travel solo and can’t get ... Read more
lambcom
1 Review
Member Since 2004
331 Forum Posts
We just completed our first Crystal Cruise, the 7-day Maritime Explorer out of Quebec City, with planned stops at Sept ... Read more
Gardener222
3 Reviews
Member Since 2011
2 Forum Posts
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for ... Read more
chrisilz
1 Review
Member Since 2013
My husband and I are fairly new to Crystal having sailed 6 times within the last 2 years. Had I written this review ... Read more
Liat
12 Reviews
Member Since 2003
1,321 Forum Posts
Why this Cruise? We greatly enjoyed our two prior cruises on Crystal Serenity. My wife was fascinated by the prospect ... Read more

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goalready
1 Review
Member Since 2012
13 Forum Posts
While the Crystal Symphony is perfectly nice and the service outstanding, the overall experience left many of us who ... Read more
brittany12
8 Reviews
Member Since 2011
2 Forum Posts
This ship and its Japanese owners are throwbacks to the days of when restaurants, hotels, theaters, airplanes and ... Read more
KSPB
1 Review
Member Since 2012
I cannot believe that this cruise line claims "6-star-service." While the food was very good and the service throughout ... Read more
ahlanmak
1 Review
Member Since 2010
32 Forum Posts
Few years ago when we started taking cruises to enhance our land tours, we carefully chose Crystal because of its ... Read more
explore4ever
9 Reviews
Member Since 2010
172 Forum Posts
My husband and I love cruising. We have been on Carnival, Princess, Celebrity, Azamara, Royal Caribbean, HAL, Paul ... Read more

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liamsmamo
1 Review
Member Since 2011
11 Forum Posts
Crystal really tried to make the best of a multitude of problems. The computers didn't talk with each other in ... Read more
maverick600
1 Review
Member Since 2008
30 Forum Posts
We were on the Crystal Symphony v2226 Oct 21-Oct 31 Montreal-New York. We flew out of Newark on Friday to get to ... Read more
Karen1969
1 Review
Member Since 2005
51 Forum Posts
My partner, her mom, and three of her mom's friends sailed from Boston to Montreal. This was our second cruise on the ... Read more
debmarie
2 Reviews
We are experienced cruisers but relatively new to the all-inclusive lines. This was our first time on Crystal and we ... Read more
creview2011
2 Reviews
Member Since 2011
Embarkation was very well organized. Pleasant easy experience. Cabin was clean and well laid out, although on the ... Read more

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