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Crystal Baltic Sea Cruise Reviews

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Cruise Critic Overview
  • Big ships offer luxury on a larger scale
  • Outstanding Japanese and Italian restaurants on both ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>

28 Crystal Baltic Sea Cruise Reviews

Cruiser rating
Excellent
15
Very Good
6
Average
2
Poor
1
Terrible
3
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Luxury Cruises
Luxury Cruises
13
Family Cruises
Family Cruises
3
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First-Time Cruisers
2
Senior Cruises
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1
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
ItheJD
Member Since 2015
1 review
0 forum posts
0 helpful votes
Sailed August 2015
Our first trip with Crystal cruises and thoroughly enjoyed the experience. Yes cabins are not the largest compared with other similar ships but are reasonably spacious with plenty of wardrobe space (and hangers), pleasant bathroom and ... Read more
Funpetiza
Member Since 2013
1 review
5 forum posts
13 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
Olapaz
Member Since 2015
1 review
0 forum posts
9 helpful votes
Sailed August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read more
mjpchicago
Member Since 2015
1 review
0 forum posts
5 helpful votes
I read the negative reviews before we left the usa and started to get nervous. Having done the full cruise now -- they are ridiculous. This was an incredible experience from top to bottom. We are a young couple (34 and 30) and this was our ... Read more
tipsygirl
Member Since 2012
2 reviews
261 forum posts
2 helpful votes
We have taken over 40 ocean cruises on a variety of cruise lines. We were previously frequent cruisers on Celebrity, with Elite status due to the number of cruises taken. Once we sailed on Crystal it became our first choice for ocean ... Read more

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Cairn Mom
Member Since 2012
1 review
103 forum posts
0 helpful votes
Sailed July 2015
This was our fourth time sailing on the Serenity. She is a well appointed ship. The staff stay the same from year to year. They go out of their way to accommodate the passenger. Our every request is granted with a smile. This is one of the ... Read more
YoungDubFan
Member Since 2009
1 review
756 forum posts
1 helpful vote
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had ... Read more
bizinsider
Member Since 2006
1 review
89 forum posts
0 helpful votes
Sailed June 2014
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review: WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a ... Read more
ys124
Member Since 2013
1 review
0 forum posts
0 helpful votes
I have had 4 cruise lines so far, all smaller luxury cruises; Regent, Silver Sea, Seabourne and this time, Crystal. I msut tell yu Crystal was the most disappointing of them all. We took Crustal as we were encourageed by the high ratigns ... Read more
Helpful? Thank ys124
FL Golfer
Member Since 2011
6 reviews
224 forum posts
0 helpful votes
Sailed July 2013
Effortless embarkation & debarkation We were able to walk right up to check-in with no line and immediately proceeded to board the ship. The debarkation was equally stress free and we left the ship at our leisure. Phenomenal food and ... Read more

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prof1420
Member Since 2011
5 reviews
6 forum posts
0 helpful votes
On this Baltic cruise Crystal continued to live up to its high quality reputation but the jury is still out on whether going all inclusive has caused a decrease in the level of service. We could not decide. The staff was still very ... Read more
secondtimecruzer
Member Since 2010
2 reviews
0 forum posts
0 helpful votes
Sailed June 2013
I am 42, and DH is 47. We have been on one Regent Navigator cruise, one Silversea Silver Spirit cruise, and one Paul Gauguin cruise. I still consider us cruise newbies. We have specific needs as we are "quirky" at the best of times, and we ... Read more
abotel
Member Since 2011
2 reviews
0 forum posts
1 helpful vote
Sailed August 2012
The cruise: We sailed from Stockhom to London with stops in St Petersburg(3 days),Helsinki, Copenhagen, and Berlin. The theme was food and wine. Embarkation/Disembarkation: Very efficiently done. On board check in was a ... Read more
At sea days
Member Since 2010
11 reviews
74 forum posts
0 helpful votes
Sailed August 2012
Our second family trip on Crystal, and no disappoinmtments. everything was as expected. Food and service shine! We love Crystal as does the family. The children's programs are excellent, with the exception that baby sitting after kids club ... Read more
Quem_Fala
Member Since 2010
4 reviews
258 forum posts
0 helpful votes
Not rated Sailed June 2012
Crystal Symphony -- Baltic Dreams, June 16 to June 27, 2012 Hamburg, Oslo, Copenhagen, Helsinki, St. Petersburg, Tallinn & Stockholm Better than we anticipated! We'd never sailed on the Crystal Symphony, prior to this trip. We'd ... Read more

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oht
Member Since 2012
1 review
0 forum posts
0 helpful votes
This is our first luxury cruise. Our party of 6 Asian American friends supposed to embarked in Hamburg but was delayed for 5 hrs due to the ship was not ready. However Crystal did arrange free shuttle to downtown Hamburg so we got a chance ... Read more
Helpful? Thank oht
Steph27
Member Since 2007
6 reviews
630 forum posts
0 helpful votes
Sailed May 2012
As a newbie to Crystal I was excited to experience my first luxury cruise. I had been looking at Crystal, Regent and Seabourn. I ultimately decided on Crystal due to the sail date, wonderful itinerary and the very reasonable cruise fare. I ... Read more
jgb2
Member Since 2005
3 reviews
3 forum posts
0 helpful votes
We have just returned from our 15th Crystal cruise- this time to Norway. We started in Copenhagen and sailed all the way to the Arctic circle and then ended in Dover. To appreciate this itinerary, you must love Nature and days at sea. The ... Read more
Helpful? Thank jgb2
DrJW
Member Since 2005
1 review
278 forum posts
0 helpful votes
We were totally delighted with the service of ALL the staff and crew on board. To be truthful the stateroom was a bit smaller than we expected based on what is show on Crystal's web page...More narrow space between bed and walkththrough ... Read more
Helpful? Thank DrJW
coold8
Member Since 2004
8 reviews
186 forum posts
0 helpful votes
Getting home from our Crystal Cruise, reminds you how much you learn to appreciate Crystal. We went on Kings and Caviar cruise 0214, to the Baltics. Highlights of the boat: Positives: 1. Room Service - First boat we've been on with a ... Read more

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plplx2
Member Since 2010
1 review
0 forum posts
0 helpful votes
Picked up Crystal 0214 from Dover late June 2010.Embarkation procedures smooth but from there everything just got even better and better.Waited on sun deck and had lunch while rooms were being readied. This was cruise that about which ... Read more
Pengwin
Member Since 2008
1 review
11 forum posts
0 helpful votes
Background Information We are a couple in our mid-fifties. We have been on 15 cruises, but only the last three have been without the kids. This was our first luxury cruise. Travel To Port of Embarkation We flew SAS business ... Read more
patinwv
Member Since 2009
2 reviews
23 forum posts
0 helpful votes
Our cruise began in Dover with the traditional sail-off song by Louis Armstrong, "It's a Wonderful World." Prior to sail-off we had settled in our cabin, been introduced to our cabin stewardess, been greeted by a flank of tuxedoed ... Read more
JohnB
1 review
0 forum posts
0 helpful votes
Sailed July 2008
This cruise was a special anniversary celebration. We boarded at Dover - did not use the airport to ship transfer as we had been in Paris for a pre-cruise celebration. Our A cabin was close to midship and was fantastic! We did not spend ... Read more
Helpful? Thank JohnB
skibunnycruiser
1 review
0 forum posts
0 helpful votes
Overall it was an okay cruise. I don't know if it was the region of the cruise (the Baltic) or what, but the crowd was dead. We were at the late seating for dinner and there was no one in the bar before dinner. I'm not exaggerating....NO ... Read more

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