Crystal Australia & New Zealand Cruise Reviews

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Crystal Cruises

87% Loved It

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
19 Crystal Australia & New Zealand Cruise Reviews
Cruiser rating
Excellent
10
Very Good
2
Average
3
Poor
2
Terrible
1
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Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
MMing00
Member Since 2013
2 reviews
7 helpful votes
We went to Crystal Symphony because our past experience was excellent even though the company was bought by an Asian company. We had been cruising with different cruise lines for over a long time. We still decided to try again even when we ... Read more
Polodriver
Member Since 2012
2 reviews
52 forum posts
5 helpful votes
Sailed January 2017
We chose this cruise because of its proximity to our home and no long haul flying needed. We boarded in Melbourne and this was orderly but we had to wait to be called as it was a full sailing. Once onboard we dined in the dining room ... Read more
Gerko
Member Since 2010
3 reviews
342 forum posts
11 helpful votes
Sailed January 2017
A mix of good and bad. The service was generally excellent. The onboard lecturers were very good. The Palm Court is a lovely room with excellent staff and quickly became our room of choice on board. The food, in particular the main courses ... Read more
Helpful? Thank Gerko
Mervat1
Member Since 2016
1 review
11 helpful votes
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me ... Read more
Desparatel housewife
Member Since 2015
1 review
1 helpful vote
Not rated Sailed November 2014
Since sailing on the Crystal Symphony I want to sail only with the Crystal Family! I reckon that is why many people have 300 to 500 sailings with her! First of all, the staff. They are so friendly and helpful. Not a sour face in sight. ... Read more
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Polodriver
Member Since 2012
2 reviews
52 forum posts
4 helpful votes
Sailed November 2014
I feel compelled to reflect on my recent cruise on Crystal Symphony. It was my first time on this line, my last cruise was with Silversea and I have cruised twice on Paul Gaugin. I boarded in Auckland with no issues as a solo passenger. ... Read more
lahlah57
Member Since 2011
1 review
1,505 forum post
Sailed November 2014
We didn't know what to expect only knew of the reviews from others. As we spoke to others only to find out that these people are multiple cruisers with Crystal and in this 2 weeks we would find out why. this cruise line is the closest to ... Read more
sandlarr
Member Since 2014
1 review
5 helpful votes
While most reviewers give the Crystal Symphony an excellent or very good rating, we felt it was, at best, average. Not up to the standards of the Seabourne, Regent or other luxury cruise lines. The "positives" were that the boat had been ... Read more
calliopecruiser
Member Since 2012
2 reviews
3,994 forum posts
1 helpful vote
This was my second Crystal cruise and my first on the older Symphony, though it had just emerged out of dry dock. The cruise caught my attention primarily because of the wealth of sea days -- it was a 15 day transpacific cruise with only ... Read more
dbjennings
Member Since 2014
4 reviews
My previous cruising experience: Oceania, Holland America, Royal Caribbean, Viking. Crystal Symphony is a lovely midsize ship with all the amenities you would expect. The pricing is "all inclusive", and Crystal comes pretty close. The ... Read more
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Bodogbodog
Member Since 2012
1 review
4,472 forum posts
1 helpful vote
We loved it! - We took this short 6 day cruise to see if we would like cruising - and we do! From the moment we stepped on board to our departure everything about Crystal Symphony and her crew was perfect - a great example of how a luxury ... Read more
MDR-DAN
Member Since 2008
3 reviews
8 forum posts
1 helpful vote
Sailed January 2013
Repeat cruising can be difficult in terms of managing expectations . One boards the cruise ship again with high expectations based on fond memories from the last cruise. Such were my thoughts when I boarded Crystal Symphony earlier ... Read more
modbury
Member Since 2007
1 review
4 forum posts
1 helpful vote
Just off Crystal Symphony Melbourne to Brisbane and whilst the ship is nice I believe that it falls well short of Seabourne and is on a par with Oceania. Boarding Boarding was well organised as one would expect.Once on board we has ... Read more
RockyandMoose
Member Since 2011
1 review
307 forum posts
1 helpful vote
It has been close to a month since we embarked on our Crystal Symphony Holiday Cruise in Auckland, but the memories of it linger fondly. We thought we would share this review. For ease of reference, we have broken our review down by ... Read more
rafinmd
Member Since 2009
14 reviews
15,912 forum posts
Background: I am one of the last people you would expect to find on a Crystal ship. Most of the qualities for which Crystal is renowned mean little to me. The stage shows are great but I could easily live without them. I'm not fond of ... Read more
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Californiatravelgal
Member Since 2013
1 review
6 forum posts
Sailed February 2017
Wanted to go to the Great Barrier Reef and see the ports on the Eastern coast of Australia.I didn't realize that we would need to wear "sting suits" which are full bodied slip on net suits to avoid being stung by the tiny jelly ... Read more
aniger
Member Since 2010
1 review
1 forum post
1 helpful vote
Sailed February 2017
We were excited to take our first Crystal Cruise as Crystal is known to be the "top of the line" in cruising. We found our cabin to be adequate but cramped and dated. The bathroom was above average. While the ship is old, it ... Read more
Jayoh
Member Since 2015
3 reviews
1 forum post
Sailed February 2017
This was my tenth cruise with Crystal and every one of them has been excellent. Sure, there are always small things to quibble about but the overall experience on Crystal is consistently excellent. Once again the friendly and professional ... Read more
Helpful? Thank Jayoh
BRODPAPIER
Member Since 2012
1 review
42 forum posts
2 helpful votes
Crystal Symphony cruise departing on January 5, 2017 I chose the cruise for two reasons. One was the ports of call and the area that the cruise was visiting. The other was the fact that it was a bridge cruise and I wanted to but ... Read more

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