Crystal Alaska Cruise Reviews

Your selections (clear selections):
Crystal x
Alaska x

Crystal Cruises

88% Loved It

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
25 Crystal Alaska Cruise Reviews
Cruiser rating
Excellent
14
Very Good
5
Average
3
Poor
1
Terrible
1
See reviews for
Luxury Cruises
Luxury Cruises
20
Family Cruises
Family Cruises
3
Senior Cruises
Senior Cruises
3
Romantic Cruises
Romantic Cruises
3
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Keith1010
Member Since 2000
13 reviews
83,657 forum posts
10 helpful votes
Review Of Crystal Serenity: Alaska Cruise – Vancouver to Seward – 10 Days Northwest Passage – Seward to New York City – 32 Days Excluding my first cruise at age 12, my wife and I have been cruising since ... Read more
JoaoPortugal
Member Since 2016
1 review
15 helpful votes
Having taken many cruises on Silversea and Seabourn, this was my first Crystal experience, and although being mindful that while it is unfair to compare directly the Crystal product to the other two (due to Crystal's larger ship capacity), ... Read more
Longway
Member Since 2016
1 review
22 forum posts
23 helpful votes
We wanted to see Alaska again and based on Crystal's previously held number one rating by a popular travel magazine and the many glowing reviews on CC we booked 10 days on the Crystal Serenity. We thoroughly enjoyed Alaska and our cruise. ... Read more
Ronales
Member Since 2016
1 review
6 forum posts
4 helpful votes
We had a wonderful 10 days despite the weather on our Crystal cruise to Alaska. We would prefer open seating rather than assigned 6 pm every night at the same table. It would be great to mingle with more people and dining with new ... Read more
erikerik
Member Since 2015
1 review
32 forum posts
4 helpful votes
Sailed August 2016
From embarkation to disembarkation we could not have asked for anything more. Our stateroom was situated on the Horizon Deck, midship. We dined in all of the locations and never once did we experience any upset stomachs. To us this goes ... Read more
Compare Prices on Crystal Alaska Cruises
nova1
Member Since 2004
2 reviews
47 forum posts
9 helpful votes
We had a great time, but as quite a few other reviews suggest, Crystal is slipping. The service in the main dining room was atrocious. The server was so confused by the orders that my wife something with lobster, which she is very ... Read more
Helpful? Thank nova1
Jayoh
Member Since 2015
2 reviews
1 forum post
This was a repeat cruise for me, having done one very similar on Crystal Symphony in 2011, but this time with my mother and sister. Very little to criticise really, other than what seemed like 100 out of control children on board, perhaps ... Read more
Helpful? Thank Jayoh
charliesavino@gmail.com
Member Since 2016
1 review
17 helpful votes
We chose Crystal because we had heard if was a luxury experience. We paid top dollar for this cruise. Unfortunately, the Serenity was rather mundane -- nice but nothing special. The food was OK but not better than other cruises we have ... Read more
Julie Cheng
Member Since 2016
2 reviews
26 helpful votes
We had previously sailed on Crystal Serenity on the Baltic cruise and had an amazing experience. We chose to sail with Crystal Serenity for the Alaskan cruise expecting a repeat of this. However, we probably will NOT sail with Crystal ... Read more
KCRoyalsCruise
Member Since 2016
1 review
13 helpful votes
Our family of 15 just got back from a Vancouver to Alaska cruise on the Crystal Serenity. We had a fantastic time. We have been on multiple cruises and cruise lines over the years and this was some of our first times on Crystal Cruise ... Read more
Compare Prices on Crystal Alaska Cruises
flowery
Member Since 2009
5 reviews
94 forum posts
2 helpful votes
We loved the Serenity- having sailed mostly on Celebrity and once on Azamara, this was a clear step up. What's superior about Crystal: food, service and spacious, uncrowded public areas. Food- delicious but flawed at times e.g. meat ... Read more
Julie Cheng
Member Since 2016
2 reviews
8 helpful votes
Sailed July 2016
We had sailed on Crystal Serenity previously on the Baltic cruise and had a great time. The crew seemed overworked and stretched and unfriendly. One waitress was rather rude when I requested for just hot water and honey and some slices of ... Read more
mickeydeetexas
Member Since 2016
1 review
17 helpful votes
This is long so get ready...... Just experienced our first Crystal cruise and will begin by saying we have been crystalized! We were celebrating my husband's 50th birthday and our travel agent recommended a few Alaskan cruises for us ... Read more
Pittmansb
Member Since 2016
1 review
11 helpful votes
We chose this cruise 8 or 9 months ago to travel with our alumni group. A few weeks ago I looked at this site and saw some negative reviews. Well, our experience was quite different. Ship was clean and well organized. Our room had a ... Read more
Namster
Member Since 2016
1 review
2 forum posts
4 helpful votes
Sailed June 2016
Travelled alone with a couple. It was my first Crystal experience - every single bite of food was superb... they had 3 specialty restaurants in addition to the Main Dining. The service was excellent - all details were attended to. I am ... Read more
Compare Prices on Crystal Alaska Cruises
poinsettiaplate
Member Since 2013
1 review
41 forum posts
7 helpful votes
This was the last leg of a Crystal World Cruise and went from Tokyo to San Francisco, with port stops in Japan, Russia, Alaska, and Canada. It was my third Crystal cruise and second on the Serenity. As always with Crystal, it was a ... Read more
paul.howe
Member Since 2013
1 review
12 helpful votes
30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people board at the same time and ... Read more
Keith1010
Member Since 2000
13 reviews
83,657 forum posts
Review Of Voyage 1219 - August 13 Alaska Sailing Overall Summary ============== We had a wonderful time on this voyage. This cruise exceeded our expectations. Embarkation ========== We arrived early ... Read more
martinsfo
Member Since 2006
3 reviews
1,400 forum post
After sailing out of San Francisco during a glorious afternoon, we did not see the sun again until we were in Vancouver 9 days later. We still had a great cruise, and the grayness added an other-worldliness to some of the greatest scenery ... Read more
newman3202
Member Since 2011
1 review
10 forum posts
1 helpful vote
Not rated Sailed June 2011
My friend Linda came to sail with me on a trip to Alaska on the Crystal Symphony. This was her first time on Crystal and my second. The cruise was just fantastic The food was really a cut above all other cruise lines. The entertainment was ... Read more
Compare Prices on Crystal Alaska Cruises
bradders
Member Since 2007
1 review
40 forum posts
2 helpful votes
I am somewhat 'Crystallised' at 47 years of age, and this was my 5th trip, in as many years. I brought my partner along for the first time to show what all the fuss was about. Crystal get a lot right, the food is fantastic and ... Read more
At sea days
Member Since 2010
11 reviews
75 forum posts
1 helpful vote
We took our extended family on this Alaskan cruise to celebrate a 70th b-day...ages 5-89yrs...we had a blast....our last Crystal experience was 2003. Our family was blown-away with the excellent service, & the gourmet dining ... Read more
Tilac
Member Since 2008
1 review
9 forum posts
1 helpful vote
The cruise was great. Pros: Everything I had read about the food was right on. It is outstanding and you get anything you want by just asking. As our head waiter said "We can give you anything except world peace". I ... Read more
Helpful? Thank Tilac
augalaska
Member Since 2009
2 reviews
1 forum post
This was our first Crystal cruise and it will not be our last, we loved everything about it. My husband and I were traveling with my parents. At first we were a bit concerned we would not fit in and be out of place (we are in our late ... Read more
Renee340
Member Since 2016
1 review
This was our first cruise and certainly will,not be our last. Crystal exceeded all of our expectations we had a marvelous time. The food, wine, our cabin, the steward were all first rate. We enjoyed the lectures and the entertainment ... Read more
Compare Prices on Crystal Alaska Cruises

Sponsored links

Sponsored links

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?