We picked this 9 night Norway Cruise for it's ports, not for the ship, as part of a celebration for our son's high school graduation. We splurged on a panorama suite for a little more room and services since there were 4 of us, my husband, 18 yr old, 1 yr old and myself. We reviewed all Costa's shore excursions prior to sailing and through research determined we could do most of their excursions ...
Staff was kind and helpful, very clean. Cabin and corridors are cleaned daily. Restaurants on 5 and 9 floor was cleaned permanently.
We were informed about everything by daily news.
Very nice. Information desc was available all time.
It was possible to eat 7 am - 10 pm. But in case of trip outside of ship, from 3,30 pm to dinner time, nothing to eat except cakes and bagetas. Nothing for ...
From the beginning of the embarkation to the end I would have to say that we were sorry that we chose Costa. No communication had been given to us for getting to the ship from the airport. The phone number we were given was not in service. We worked it out with a taxi at the beginning and end of the cruise at the cost of €100 each way.
The itinerary was what we wanted and the tours were well ...
We Booked the Costa Fortuna, as we had had such a good cruise on the Costa Pacifica. We had a Large cabin with broken shower, broken heating system and a Leaking tap on sink, Damaged shower curtain, hence water on the floor and the Tv control did not function. Not a good start.
We found the food was of poor quality and was always served warm or cold, never a hot meal in a week. Poor selection ...
We have always said we wouldn’t cruise with Costa, but when this deal came up we decided to try it. Thankfully, this was a short cruise and therefore the suffering was limited.
The pros were that the cabin we were assigned was nice and quiet and the crew were very nice. Also, embarkation and debarkation were relatively quick.
The cons are too numerous to list but they include an aggressive ...
As most of you know I can no longer go ashore but stay on the ship, Costa's team in Genoa & on board, made this cruise special for me, and a great big thanks to all involved in helping me cruise again.
Firstly I had a loan of a wheelchair for the whole cruise, which proved wonderful as I could push myself round ship & to Club Dining room. The cabin (Suite) on deck seven was just the same as ...
As a third time cruiser on other lines many years ago- but a friend was taking me I was trying to save them money. What a horrible mistake choosing this old tugboat. From beginning to end there were so many things wrong. We got an inside cabin - actually not a problem in itself. The cabin crew were wonderful and attentive. The cabin was fine. The staff at the Hospitality desk were ...
Staff is from the Philippines and they could not care less about the customers. They are paid very little money so obviously job is not made properly. We had a baby with us and one time we were asked to leave the dining room since there was no place for us and the baby. Food was great on a few occasions but twice we had to go sleep hungry since the food was inedible. I asked the refund for the ...
Ship is very beautiful and well laid out - enjoyed the central elevators. Service staff was exceptional - excluding the Excursion Desk (unless). Very disappointed in the food served - the Italian influence was missing - I have traveled in Europe and did not recognize this reported influence - a staff person reported that being a repositioning cruise the quality was diminished. This was Basic ...
We cruised with Costa for the first time in 2018, on the Diadema. It was excellent, so we booked again on the Fortuna.
All in all, it was a good cruise, but I felt not as good an experience as the Diadema.
The ship is smaller for a start, and I missed the numerous bars and extra expanse of the Diadema.
The staff were in the large part nice and friendly with a few exceptions. Those who ...