Costa Dubai Cruise Reviews

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110 Costa Dubai Cruise Reviews

Cruiser rating
Excellent
28
Very Good
23
Average
23
Poor
20
Terrible
16
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18
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6
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4
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Ac1967
Member Since 2016
1 review
1 helpful vote
Sailed February 2016
I have been on cruises before so went on this one with open mind having read other reviews firstly after a long night flight we arrived at Dubai port at around 9am only to be told we could not board untill 3 pm our party of ten was ... Read more
CharlotteMG
Member Since 2016
1 review
Sailed February 2016
I went for honeymoon and I have been in Norgweian and Princess cruises before and I was thinking that this was almost the same but this one was a dissaster. Firstly in general the staff was unfriendly and even rude. the food was ... Read more
vicaodessa
Member Since 2016
1 review
4 helpful votes
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin ... Read more
mabaig100
Member Since 2016
1 review
3 helpful votes
Sailed January 2016
I had heard some negative things about Costa but lets be fair, they were not bad at all although they fall short of the standard I have seen with Royal Caribbean for example. The staff are great people as is the case usually but the ... Read more
Shuggie
Member Since 2016
1 review
6 helpful votes
Sailed January 2016
If I were to sum up the performance of my first Costa Cruise Experience in one word it would be "LAZY". Background: I am a retired Hotel Manager, having managed 3,4 & 5 Star Hotels in seven countries. This is my 5th ... Read more

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Mo yJuan
Member Since 2016
1 review
2 helpful votes
This was our first cruise with Costa and whilst we enjoyed our holiday overall we thought the Costa NeoRiviera was poor in comparison with other cruise companies who we have travelled with. Arrived at Dubai Cruise Terminal at 8am and ... Read more
Ann_S
Member Since 2016
1 review
1 helpful vote
Sailed January 2016
My sister and I have done quite a bit of cruising. This was our first on Costa and it will be our last on Costa. The destination was what caught my sister's imagination. She has always wanted to go to India. I didn't like India but you ... Read more
Helpful? Thank Ann_S
richard pettitt
Member Since 2016
1 review
1 helpful vote
We decided to go away for Christmas so we decided to go on a cruise round the Emirates, so we booked with Thomas Cook one night stay in Dubai in the Grand Time Hotel. The hotel was not what we had expected for Dubai tired & dated ... Read more
Holidayqueen 2
Member Since 2015
2 reviews
Sailed March 2015
Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some ... Read more
Keith from Rugby
Member Since 2015
1 review
Sailed March 2015
Let's start with a basic, fly for 8 hours and are met by nice air conditioned car to Dubia port where told would not be allowed to board for 5 hours, 3pm and waited in cramped uncomfortable lounge ...when asked why the delay told nothing ... Read more

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Appleorchard5
Member Since 2015
1 review
2 helpful votes
Sailed March 2015
Whilst not a major cruiser we have completed enough to know this was the worst of our experiences and total rubbish. We will never cruise with Costa again. As part of a package advertised on cruise critic we spent 4 days in Dubai then 7 ... Read more
lizboyle
Member Since 2002
2 reviews
525 forum posts
1 helpful vote
Sailed March 2015
Arrived at the port at 3pm after a late check out from our hotel. Embarkation was a breeze. Purchased drinks package prior to sailing and was able to use it immediately. Ok, our cabin wasn't ready till 8pm, but we knew that prior to ... Read more
jillyp4perfect
Member Since 2015
1 review
1 helpful vote
We arrived early hours into Dubai in the early hours of the morning, and got a taxi to the ship – approx. £12. So Easy. Check in for the ship was really smooth and quick. A representative at the terminal greeted us, asked us ... Read more
lonmickdon
Member Since 2015
1 review
Sailed March 2015
We have just returned from the worst imaginable cruise possible. We expected to go on a cruise of Dubai and the Jewels of the Emirates. On arrival at the Costa reception desk in Dubai we were handed a letter stating that minor works were ... Read more
Happy695
Member Since 2015
1 review
1 helpful vote
Sailed March 2015
Cruised the Dubai Emirates on 13/03/2015 Costa Serena GOOD POINTS: Lovely weather Large clean ship Entertainment group worked hard and shows were good Most staff were really friendly.....but there were a few who were not (as if they ... Read more

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StanSue
Member Since 2015
1 review
Sailed March 2015
Having read some of the previous comments we went on this cruise expecting the worst, however things turned out much much better than expected & our advice to anybody due to travel is go with an open mind & enjoy yourselves, also ... Read more
Bluboy
Member Since 2015
1 review
we have just returned from a 7 night cruise on Costa Serena - sailing from Dubai. What an awful experience. I did research a lot of reviews, but still went with an open mind. I have cruised several times with other various Lines, but this ... Read more
D_lou
Member Since 2015
1 review
I really don't know where to start! A disaster from day 1. This was my 13th cruise and without any shadow of a doubt the worst ship and company I've ever sailed with. There were however 2 good points......1. The few nice passengers we met ... Read more
Helpful? Thank D_lou
2009Charlie
Member Since 2015
1 review
Now where do I start.  Having done dozens of cruises with the likes of Princess,  P&O, NCL, Celebrity and Royal Caribbean I have learnt that apart from small differences in presentation,  the typical fair of different ... Read more
volata
Member Since 2015
2 reviews
Sailed February 2015
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into ... Read more

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volata
Member Since 2015
2 reviews
Sailed February 2015
Overall very good experience, tasty food, a-la-carte portions were small, but very tasty. We purchased all inclusive drinks package, which was good value for money. Very good entertainment, piano bar- fab! I personally have been sawn into ... Read more
cronkcrank
Member Since 2013
1 review
18 forum posts
1 helpful vote
4½ stars. We went on the "Indian Ocean " cruise, calling in at 10 countries, mostly difficult-to-get-to islands, including Madagascar (3 ports) and finishing in Capetown. We were apprehensive on this cruiseline ... Read more
chriskav
Member Since 2015
1 review
You have to expect to get a discounted ship if you pay a discounted price - we except that.... but does that really mean that you should expect poor customer service and worse of all dirty pillows and bedding. We paid £850 each for ... Read more
JeffLenehan
Member Since 2015
1 review
Sailed February 2015
The worst Cruise Ship I have ever experienced and will never trust this Company again. My Cabin was 2412. Fine in itself but nobody should have to endure the level of noise that I experienced coming from Deck 3 above which was obviously ... Read more
Jon44
Member Since 2015
2 reviews
Having read the 2 previous reviews, I find it hard to believe that we were on the same ship. I too have been on dozens of cruises with Cunard, P &O, royal carribean ets and having read some previous reviews! I booked this cruise with ... Read more
Helpful? Thank Jon44

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