This was the worst experience of several cruises so far. Our ice bucket was never filled. On embarkation day, we didnt have the typical Welcome Aboard documentation no map of the ship, no easy to read schedule of events, or no recommended shore excursion documentation. There is a manual dial device to indicate when to make up the room, when to Turn Down the room, when to Do Not Disturb and Welcome. Only once do I remember when our beds were turned down, and a chocolate was left on our pillows. I turned the dial to turn down room in front of the room stewardess just before leaving for dinner. Although friendly in conversation, she did not turn down the room, but left chocolates on the counter top. On other cruises, we did not need to indicate when to make up or turn down the room. Also on other cruises, we were also left cute little towel animals on our bed each night (in addition to the chocolates). I did not feel special on this cruise.
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