We have stayed in several exclusive suites before on cruise lines and I was a little disappointed that they did not have any type of priority embarkation or debarkation. I know that may sound a little snooty but there are definite perks to some of the nicer rooms on ships. I also didn't feel that the butler was fit for taking care of the room that he did. Again, it may sound snooty, but there is a service level you come to expect. I think the annoyance for me was that we had been on far less expensive cruises that the level of service was higher. The suite design though was great. We had two small children and it was very conducive to our setup. The kitchen/butler area was great. The room needed a little TLC though. The decorating accessories had been hot glued to the cabinets to keep them from rolling around, very tacky. The woodwork and upholstery was very worn. The deck was so amazing and absolutely huge. There did seem to be a sewer smell at the entry of the room as I think there is a mechanical closet right in front of the room (or a really stinky neighbor). Overall we were pleased with the room and it fit our needs.
Fabulous suite and balcony. There is no longer a music system which was a disappointment. We would have taken our own Bose Blutooth if we had of known. Connecting handle to sky suite was hanging off. Make sure you get instructions for using the jacuzzi in the bathroom, took us ages to figure it out but then we also couldn't see the controls as we left our glasses somewhere. I believe the M Class PH Suites are the best at sea.