Perfect for the whole family, these Penthouses sleep up to four guests and feature a queen-size bed the converts to two lower beds and a sofa bed. Guests can take advantage of a living area and dining area, private balcony to take in the views and a luxury bath with shower. Butler and concierge included.
The service was great from start to finish. Being in a suite afforded us many benefits and amenities such as priority boarding, priority disembarkation, a Butler, a Concierge, daily breakfast and lunch in Cagney’s, daily sandwiches, fruits, and canapés delivered to our room, an in room coffee/espresso machine, etc., etc. all well worth it. Our Concierge was Nelson Almeida and our Butler was Leo Austria, two gentlemen for whom praise from my husband and myself will never cease. They were AWESOME beyond words, always going way above and beyond their responsibilities, going the extra mile taking special care of us.
The Suite was really nice with a Queen bed, large balcony, small living room, and a large bathroom with a tub, separate shower, 2 sinks, and WC. The bathroom had good non-slip tiles on the floor. The shower had a Rain shower head as well as a hand shower head. There was plenty of hot water and excellent pressure. There was plenty of storage space in the bathroom with 3 drawers and 2 open wall storage units, and plenty of counter space. Outside the bathroom were 4 closets, 1 of which was full length. The bathroom door had to be shut to access the 2 closest closets, but there was plenty of storage in the closets. The cabin had plenty of storage in the vanity, 2- 2 drawer cabinets at the foot of the bed, and (2) 2 drawer nightstands next to the bed. There were (2) 110v outlets on top of the vanity, along with a refrigerator, and a wonderful Lavazza coffee / espresso machine (also made great tea). There was a 32" LCD flat panel TV and DVD player on a swivel in the cabin, as well a list of DVDs. The curtains in the cabin were light- blocking, and another curtain, hidden in the wall, pulled out to surround the bed. We had a glitch with the safe, because the previous guest and closed and locked it. A special crewmember had to drill out the lock to get it open. When you end the cruise please leave the safe door open!! For guests with mobility issues, be aware that our cabin, 12010, had a slope at the cabin door, a small step up to the closet area, and another small step up to the bathroom. A beautiful suite! Read entire member review.
Cabin 12012 is one of the new Penthouse suites on the Star. It is laid out in a very comfortable floor plan. It is very roomy for two people. Three people wouldn't be too bad but 4 would be pushing the comfort level.
There could be more lighting in the bathroom. The flat screen TV is mounted on the wall and can pivot so you can view from the bed or couch.
The cabin has excellent closet space but could use more light there as well.
The balcony is nice with 3 wicker chairs and a small table. It would be nicer if there was at least one lounge chair.
There is only a coffee table in the cabin so it isn't real comfortable if you decide to order a meal in. Can be done but not as comfortable as a regular table would be. Read entire member review.
The concierge and butler were out of this world. (Especially Gary the butler). The suite (12510) was great. Very secluded, mostly quiet, nice ample balcony, clean, etc. My wife is a light sleeper and complained of noise (most likely pressure washing) on the deck above her. If we had it to do over again, we'd ask for an 11th floor deck, so that we'd have another cabin, vs. the outside deck, above us. (Of course, we could get noisy people in that cabin, which could be worse!) Our shower was luke warm, though acceptable. The fact that the bathroom sink water was scalding added to the annoyance, but I'm sure with that many people on board, it's tough to get a shower as hot as home.
The piece de resistance was an in-room espresso maker. It used the little cups, and you could set it to make a syrupy shot, double shot, or full "Americano style" coffee. It was well used! The suite experience spoiled us and we will never go back. You get to embark and disembark first, get priority seating almost everywhere, and have a personal butler and concierge shared among just a few suites. You truly feel "important." And the room is somewhere between a large hotel room and a hotel suite in size and comfort.
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We were is cabin 12512 on deck 12. This is a penthouse with balcony. There are 4 of these rooms on this deck. They are beautiful and very large. The balcony was square and held 3 wicker chairs and a round wicker table. Protected from the wind. The bed was king size and extremely comfortable, firm like we are used to. Sheets very white and smooth , almost silky to the touch.
The living area had a hide a bed sofa, coffee table and 2 low chairs.Two floor to ceiling windows gave a great view. We had a large flat screen tv on the wall and a DVD player with a selection of DVD's available no charge from the butler.The coffee machine made really good expresso, plenty of coffees available and also flavored teas.Lots of glass wear and coffee mugs and plates and silverware. The fridge was hidden in a cabinet under the desk area.
Bathroom-huge! Large glass shower, full size tub, vanity with double sinks, a selection of elemis spa products. Towels were large and plenty of them. Lighting was good. Plenty of mirrors.
Closets-4 double doors closets, bathrobes and slippers. Storage- massive amounts.
Our room stewards were the best. They knew our names from moment one. Cleaned the room twice a day. Our Butler Henry was great. The afternoon snacks were tasty and plenty of them. I even gave cookies to the kids 2 doors down. The room was very quiet, no noise from the rooms next to us or from the jogging and walking track above us. We slept like rocks every night..
All the staff on the ship were courteous and smiling.Everyone bend over backwards to make your trip pleasurable.
Would be book this cabin again- in a heartbeat!!! and also this ship.. Read entire member review.
These cabins were rated but not individually reviewed; read the full cruise review for opinions on cabins and more.
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