We were in room 1007 but this would apply to every forward room past 1025, port or starboard. The noise level in this room was horrendous coming from above; it took us several days to figure out the source. Even though the gym closes at 10PM, crew used it until 12:30AM when a cleaning crew came to do their job. I found this out by going into the gym and watching them, especially those that were in the weight lifting area by dropping them on the deck with no regard to the paying guest that are sleeping below. For this we paid?
We visited guest services several times, each time they told me the gym closes at 10PM and the noise cant be coming from the gym, the doors are locked. A lie, I walked in and saw everyone.
Called security, waited, they never arrived. Walked outside and ask another to accompany me. All the while he kept telling me he will take care of this. There's no one inside, I kept walking and when we came upon the crew, the security guard changed his story saying they were the cleaning crew. Another lie or is it a cover up?
I could go on and on about this incident, phone calls, so called inspections by guest relations with every comment made to prove me incorrect. In fact at one time I was inside the gym when a guest relations rep walked by and saw the doors closed and assumed no one was inside.
I can't believe this matter had not been identified in the past. One of the crew led me in the correct direction to determine the source.
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We loved our cabin. It was a 4H interior (1044)on the Panorama deck. We have always been on a lower deck in previous cruises, but we loved being near the lido and slide. Our room still had the bottom beds split, rather than being combined like they should have been, but the steward fixed that while we were gone to dinner the first night. The 2 upper beds were down when we arrived at our cabin the first day and were never raised out of the way during the cruise. On previous cruises on a different Carnival ship they were always stowed during the day to allow for more room, but not this trip. As for our steward....we never saw him...not even once. Again on previous cruises we saw our steward outside frequently and they asked us if the kids would like any towel animals in particular, but not this trip. This wasn't really a negative, but it could have been a positive had we gotten to request a few small things like specific animals. We didn't receive a towel animal for the first evening. Read entire member review.
This inside cabin is in a great location. It is located in between two floors of cabins so is quiet yet very close to the elevators and the action. It is also shares the same cabin steward as some of the most expensive cabins on the ship so the service is exceptional! Read entire member review.