OK, it’s not a cruise line executive climbing a tree to rescue a kitten, but the recent cooperation between Carnival Cruise Lines and Norwegian Cruise Line to get a handful of nonflying Carnival Dream passengers back to Florida is still pretty neat. Here’s the scoop.
Last week, New York State Senator Chuck Schumer proposed a Cruise Passenger Bill of Rights. Ostensibly, his proposal was in response to the flurry of problems Carnival Cruise Lines had with four ships in a two-month time span — and the often-confusing (sometimes misleading) national media coverage of those problems. Leaving politics aside, I was [...]
The president of a well-known cruise line once told me the highest paid crew member on any ship is not the ship’s captain, but instead the dessert chef. I’ve never been able to confirm that but what I can tell you is that the most popular crew member on my recent Norwegian Jewel sailing was [...]
During the recent national conference of CruiseOne and Cruises Inc. cruise sellers, I had the opportunity to sail on Disney Dream for three nights. I wasn’t sure what to expect. I knew I’d be able to have my photo taken with Mickey and his pals, as well as the Disney princesses if I wanted – [...]
I love when magazines ask the same five to 10 questions of actors and musicians. It’s interesting to see how people in the same industry can have different – or similar – answers when asked the same question. So when I found myself with a group of five cruise line executives, I thought it would [...]
Are you a fan, traveler, saver or one of three other classifications Disney gives its customers? Ed Fouche, senior vice president of travel industry sales for the Americas at Disney Destinations broke down the six categories of Disney customers at the national conference of cruise-selling travel franchise company CruiseOne and its sister organization Cruises Inc. [...]
Lately, it seems Carnival just can’t get anything right — at least as far as many Carnival loyalists are concerned. First, cruisers were disappointed with the new VIFP (Very Important Fun Person) past-passenger program. And then, just when the furor was starting to die down, there was yesterday’s announcement: The line will begin testing an [...]« go back — keep looking »