Q and A: Royal Caribbean’s Grandeur of the Seas

July 12, 2013 | By | 3 Comments

Grandeur of the Seas
Cruise Critic just got off a one-night preview sailing of Royal Caribbean International‘s Grandeur of the Seas, returning to service for the first time since a May 27 fire damaged the aft of the ship and sent it to dry dock for repairs. Grandeur of the Seas begins sailing full itineraries out of Baltimore on July 12. We went to Facebook to ask for your questions about the fire and subsequent repairs, and we got answers while onboard. While we couldn’t get answers to inquiries about specific cabins, we spent a lot of time exploring.
Does Grandeur of the Seas still smell like smoke?
This was by far the most common question we got, and the answer is a definitive no. We even got down on our hands and knees on Deck 3 — near where the fire started — for a sniff and didn’t detect even the faintest odor of smoke.

What happened to the crew while the ship was being repaired?
We’re told most of the crew stayed onboard the ship while it was being repaired, in some cases helping with the cleanup and work. Seventy-five percent of the crew currently onboard Grandeur of the Seas were onboard when the fire happened. Others have left because contracts were up.
How are the crew prepared to handle emergencies?
According to a Royal Caribbean spokesperson, the crew undergo weekly training drills on safety and emergency procedures so they are prepared in case of a true emergency.
How is the Diamond Lounge?
The Diamond Lounge is closed through July 19 as workers continue to make repairs. Diamond activities will take place in the Viking Crown Lounge for the July 12 sailing. Breakfast for Diamond members will be served in Giovanni’s Table. A Royal Caribbean spokesperson described the repairs as “finishing touches.”
What caused the fire?
That’s a question we’re all eager to answer, but at this time, no cause has been released. The Bahamas Maritime Authority is in the process of drafting a final report on the incident, which will be subject to review by parties listed as “substantially interested states” by the International Maritime Organization. We’ll keep digging.
What else should we know?
Like the Diamond Lounge, the promenade on Deck 5 is closed until July 19 while repairs are completed, so cruisers sailing on the July 12 sailing won’t have access to that area. While onboard, we saw many workers and evidence of ongoing repairs. From Deck 10 looking down to Deck 3 aft, we could see torn-up floorboards. A spokesperson for Royal Caribbean said all repairs will be finished by July 19. To accommodate workers, Royal Caribbean bumped passengers from 78 cabins on the July 12 sailing.
Read more about the Grandeur of the Seas fire.
Find out what our members are saying about Grandeur of the Seas.
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    3 Responses to “Q and A: Royal Caribbean’s Grandeur of the Seas”

    1. Tom Flanagan
      July 12th, 2013 @ 12:36 pm

      Colleen: Is Jimmy still cruise director? We sailed on her two weeks before fire and wondered about cruise staff as we are going again on 3 Oct to new England


    2. Cruise Critic
      July 16th, 2013 @ 11:51 am

      Hi Tom: Jimmy is not currently the cruise director. John Perry is.

    3. Anita
      October 11th, 2013 @ 5:31 pm

      Ricky is now cruise director and the best one on any of the cruises I’ve taken.

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