Should a Cruise Line Tell Passengers Who Else is Sailing: Part 2

January 8, 2013 | By | 4 Comments

Another month, another controversial theme cruise.
After November’s debacle over the RuPaul drag-themed cruise onboard Carnival Glory, we bring you the annual High Seas Rally onboard Royal Caribbean’s Freedom of the Seas.

But this time, it’s not the themesters who were complaining but one of the passengers, who was disgusted to see:
belly-flopping contests;
fighting, wearing sexually explicit clothing and heavy drinking;
sex in hot tubs;
baby-oil competitions;
…among a whole lot of other “antics,” which she told in detail to the Daily Mail.
Views on the Cruise Critic message boards are mixed, though most people seem to be for the bikers, including sherilyn70, who said: “It looks like everyone except the family that was complaining had a great time.”
As we wrote in a blog back in November, a cruise line has no obligation to tell nontheme cruisers that there will be a theme group onboard.
But isn’t it time they did? Even if it’s on an informal basis – “We’d like you to know that on what you thought would be a sedate family cruise in the Caribbean there will be 2,500 hairy bikers onboard”.
We’re not saying it should be enshrined in law, but perhaps just a heads up on theme cruises like this that might affect other cruisers.
This comment from a reader, which appeared on the original Daily Mail piece, neatly sums it up:
“If the majority of the ship was going to be bikers, Royal Caribbean should have run this cruise JUST for the bikers. Making sure all the cabins were full, at a cost of customer satisfaction, is just a greedy greedy, money grubbing thing to do.”
We’ve contacted Royal Caribbean and this is what they had to say:
“From time to time, groups with a variety of interests travel with Royal Caribbean International. We welcome all groups who choose to sail with us and we are not prejudiced against any guests. On this particular sailing, the majority of customers had a great holiday and the feedback we received was very positive.
“We have spoken to the guest concerned and resolved the matter directly with them, we are pleased that they want to sail with us again in the near future.”
Which misses the point entirely: It’s not about being prejudiced toward theme cruise guests; it’s about being considerate and thoughtful toward nontheme cruise guests.
What do you think? Let us know below.
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    Comments

    4 Responses to “Should a Cruise Line Tell Passengers Who Else is Sailing: Part 2”

    1. D Phillips
      January 10th, 2013 @ 9:04 am

      If a cruise has a certain percentage making up a significant portion of the passengers, then I believe the cruise line should make it known to all passengers in advance. Not sure what this percentage should be, but it cannot be discrimatory . So if the group is doctors , bikers, or a gay group the same notification should apply

    2. A Bode
      January 10th, 2013 @ 3:56 pm

      2500 out of the 3600 on board is a majority of the cruisers so of course “On this particular sailing, the majority of customers had a great holiday and the feedback we received was very positive.”
      I would want to know if there was a large group with planned events occuring that could effect my use and enjoyment of the ship and ports facilities.
      “We have spoken to the guest concerned and resolved the matter directly with them, we are pleased that they want to sail with us again in the near future.” Well sure she will, they gave her a free future cruise! I hope the next one is more a positive experiance.

    3. Rev. Carl Johnson
      January 12th, 2013 @ 11:09 pm

      As a biker, I find your stereotyping of the many different folks who ride motorcycles insulting. To be sure, there are as many of us who wear suits to work, have no tattoos, and still engage in charity work as bikers. Our bikes run the gamut from inexpensive to bikes costing over 30K. Yes, some people will get into trouble, regardless of their background or occupation.

      For the significant majority of us, I find the group more trustworthy and trusting than I do the general population.

      You owe the biker community an apology.

    4. Joe V.
      March 11th, 2013 @ 11:26 am

      If there is enough passengers of a certain group that their behavior or dress changes the experience that is advertised than I think the cruis line should tell its other passengers who they will be sailing with. I believe that I always try to go with the flow and enjoy whoever I’m sailing with but sometimes that just isn’t possible.

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