Five Questions to Five Cruise Execs — See How They Compare

October 22, 2012 | By | 2 Comments

I love when magazines ask the same five to 10 questions of actors and musicians. It’s interesting to see how people in the same industry can have different – or similar – answers when asked the same question. So when I found myself with a group of five cruise line executives, I thought it would be fun to put the same five questions to all of them.
The executives, who had just sat on a panel at the national conference of CruiseOne and Cruises Inc., cruise sellers were: Vicki Freed, senior vice president, sales and trade support and service, Royal Caribbean International; Charlie Dunwoody, senior director, national accounts, Holland America Line and Seabourn; Dondra Ritzenthaler, senior vice president of sales, Celebrity Cruises; Joni Rein, vice president of worldwide sales, Carnival Cruise Lines; and Andy Stuart, executive vice president, global sales and passenger services, Norwegian Cruise Line.

How would you answer these questions?
When you’re on a cruise ship, what is your favorite aspect of the cruise experience?


Freed: Dining.
Dunwoody: The great service and how we’re treated by the crew.
Ritzenthaler: I love food and I love wine, so the food and wine experience.
Rein: We’re a multigenerational family and there’s something for all ages. We can all do what we want, and then come together at dinner.
Stuart: No washing up to do, no beds to make, no cooking; everyone’s so much more relaxed.
What is your least favorite aspect of the cruise experience?


Freed: I don’t have one.
Dunwoody: Air and having to get there.
Ritzenthaler: When you have to get off at the end of seven days.
Rein: Rough seas, but they’re rare.
Stuart: Because I work in cruising, I’m not really escaping the office.
Is there anything from the Love Boat Era of cruising that you’d like to see revived?


Freed: No, keep cruising evolving. If it doesn’t exist anymore, it wasn’t worth keeping.
Dunwoody: No. I think the industry has evolved, and we’ve made every aspect of it better.
Ritzenthaler: No, the evolution that cruising has taken, all the dining options, all the flexibility, I wouldn’t want to go backwards.
Rein: No, I think that the evolution of cruising has far outweighed anything from the past.
Stuart: None of it. The changes have all been positive.
What cruise ship name from another cruise line do you wish your cruise line had thought of first?


Freed: Silhouette.
Dunwoody: We’re Dam ships so it really doesn’t apply.
Ritzenthaler: Majesty.
Rein: Luminosa.
Stuart: Freedom
Titanic II – yea or nay?


Freed: Nay.
Dunwoody: It doesn’t matter to me.
Ritzenthaler: Nay.
Rein: Not even worth a nay.
Stuart: Nay.
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    2 Responses to “Five Questions to Five Cruise Execs — See How They Compare”

    1. Lillian
      October 23rd, 2012 @ 5:04 pm

      The food has gotten worse in the main dining room and in order to eat well you must patronize the “Special Restaurants” on board. Not expensive but THAT food used to be available in the Main Dining rooms!!!

    2. Geri
      December 5th, 2012 @ 5:27 pm

      Interesting responses!

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