Turkeys at Sea: 13 of the Worst Ideas in Cruising

November 22, 2011 | By | 98 Comments

Banning women from bring hair dryers onboard? Charging passengers to offset spiking fuel prices — after they’d already slapped down a deposit? It seemed like a good idea at the time.
As our thoughts turn to roasted tom turkey, football and in-laws, we wonder: In all of cruise travel, which ideas will go down as the greatest turkeys?
In the spirit of the holiday season, we must add this caveat: Most of the lines mentioned made good on their initially poor choices, often in response to passenger protests (by pen, wallet and the legal system). And like see-though toilets, what one passenger would call a turkey, another would say is ahead of its time.
Peruse our list of cruising’s most dubious ideas.
Have a cruise turkey of your own? Share it in the comments.
Check out other posts from our When Bad Things Happen to Good Cruisers series, including credit card horror stories, burning cruise ships and foiled honeymoon cruises.
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    Comments

    98 Responses to “Turkeys at Sea: 13 of the Worst Ideas in Cruising”

    1. sherry schwotzer
      November 22nd, 2011 @ 12:40 pm

      our ‘TURKEY’ is/was RUNNING OUT OF FOOD ON AN 18DAY PANAMA CANAL/SOUTH AMERICA CRUISE – NCL DREAM ( NIGHTMARE ) OH! AND LET’S NOT FORGET THE ‘PLUGGED TOILETS ‘ ALL THE WAY FROM THE TOP DECKS TO AND NOT INCLUDING DECK 4!

    2. Koreena
      November 22nd, 2011 @ 1:10 pm

      I could name several others that have turned the industry away from luxurious to cookie cutter including the following: Decline of the midnight chocolate buffet, Captain’s cocktails, Lobster in the dining room, dressing for dinner, cruises not based around children and truly personalized service along with the advent of fee-based restaurants, nickel and diming every service and cruise ships the size of aircraft carriers.

    3. Debra Mc
      November 22nd, 2011 @ 1:52 pm

      We also expereinced plugged toilets on a 10-day. Problem was not the lines, though. It was people trying to flush ‘disponsable’ diapers. Those pipes are really small & announcements were made over & over, but they still did it over & over.

    4. Harriet
      November 22nd, 2011 @ 3:00 pm

      The Turkeys are Celebrity Cruise lines which are trying very hard to bring back the old days of first, seciond and third class on ships. Except now its regular, concierge, and aqua. We used to think how great cruising had become because it was one class. now ships are sometimes”sneaking”as in Norweigan-with special hidden dining room. and Not hidden-Celebrity. We mwill only cruise on one class ships because we like to meet all kinds of people not just people who can afford or not afford a certain class!!!!!!!!!!!!

    5. Sue
      November 22nd, 2011 @ 5:34 pm

      I disagree about the Paradise being a turkey! We cruised on it a few times and loved the total smoke free environment. It died a death because the itinerary never changed – who wants to cruise the same ports over and over? Not us.
      The biggest annoyance I have is the constant charging for things that used to be free. It spoils the cruise experience and is driving us to all inclusive holidays instead.

    6. Swartz
      November 23rd, 2011 @ 7:45 am

      two please: 1. We need to have those small juice boxes (the 3 oz baby variety) near us in the event of insulin reactions. I keep them right on top and tell the booking people they are a medical necessity only to have them confiscated. 2. The increasingly limited food offerings from midnight to 7am. Some of us are 5am risers (or before) or, late nighters. There needs to be some way to get some coffee and at least a roll at 4:30 am without room service. We early risers like to just slip out of the cabin and head for our walk/run or whatever.

    7. Joyce
      November 23rd, 2011 @ 7:49 am

      I have been on 25 cruises..Never a bad cruise, some were just better..I have sailed on RCCL, Carnival, HAL, Celebrity. Like RCCL the best.. So, no Turkey here.

    8. Hart (startraveler)
      November 23rd, 2011 @ 7:52 am

      Oasis’ doughnut shop. Worse ones we’ve tasted (October 2010), for which we’re assuming has to do with it being outside and subjected to humid and damp conditions most of the time.

    9. Joe
      November 23rd, 2011 @ 8:39 am

      The Epic toilet issue has to be the worst by a country mile over the others!!!!!!!!!

    10. John Locke
      November 23rd, 2011 @ 8:55 am

      Cruising on RCI’s Independence out of Southampton, England. Ship was so over crowded that getting a deck chair required going on deck by 7:30AM–walking on Main Street at night was much like a mall on Black Friday. Shore excursions had to be cut short because of the crowded conditions they couldn’t get people off of the ship in a timely fashon. Food used to be a drawing card, but is now on level of a low priced buffett unless one opts for the speciality restaurants at $25-$35/person.

    11. john blosser
      November 23rd, 2011 @ 8:58 am

      My nomination? The sad, and downright criminal, demise of Windjammer Barefoot Cruises. People flew to the islands, expecting to board a ship that never came. People bought cruises years in advance, only to learn that the company, and their money, were gone. I loved that company in its time – cruised four times with them and wanted to do so every year — but while they advertised themselves as pretend “pirate” ships, in the end, the greedy, incompetent children of the founder turned out to be real pirates and plundered their biggest supporters.

    12. Ron Holt
      November 23rd, 2011 @ 8:59 am

      23 Cruises, seen it all, though generally very good experiences. The biggest turkey (almost to have happen was in January 2005, inaugugal MSC cruise out of FT Lauderdale. The Super Bowl was on that weekend. As soon as I got on the ship (first group of passengers) I asked the Cruise Director what they had planned for the Super Bowl. She said nothing as they did not plan on it and their satellite system would not be able to receive the broadcast. While people boarding with various footbal team shirts on I pointed out that she better do whatever it takes to play the game for the passengers, otherwise she will have a mutiny.
      I think they researched that football was more popular in the States vs soccer in Europe and they got the game to play and on a 10′X 8′ screen in the lounge. Almost a disaster.

    13. Warren Mayhew
      November 23rd, 2011 @ 9:20 am

      In Sept of 2007 we were on the last voyage of the Regal Princess between LA and Sydney Australia. The first 27 days of this 31 day cruise went extremely well. The last 4 days were in very poor taste by cruising standards. They started to do the renovations of the ship during those last 4 days. Programs were cancelled, areas were closed off before the cruise ended and you were constantly having to get out of the road of the workers.
      A detailed letter of complaint did get us a 25% credit to use on a future cruise which was used to cruise to and from Alaska

    14. SHIRLEY LAMBINON
      November 23rd, 2011 @ 9:37 am

      # 68 cruise coming up….we want to experience the 6,000 passengers on the Oasis of the Seas!
      First cruise around South Africa at 12 and now at 76……still going and loving every minute of it. A way to go…..

    15. LAWRENCE WEISS
      November 23rd, 2011 @ 9:41 am

      The menu should always state if a food contains milk as many people are lactose intolerant. The same with cheese as some cheeses have milk additives, such as American cheese.

    16. Wayne Middlemiss
      November 23rd, 2011 @ 9:50 am

      Completely turned off the anytime dining on the Oasis, where you haqd to wait upwards of an hour or more in line to get in.Never had this problem on other lines.

    17. EDWARD COMER
      November 23rd, 2011 @ 9:51 am

      NCL and Princess, and, I am told, Carnival, use coffee concentrate mixed with water as their coffee. It is terrible. Thankfully, Celebrity still serves brewed coffee everywhere on the ship.

    18. Tom Gallagher
      November 23rd, 2011 @ 9:53 am

      Allowing passengers to smoke on their balconies . We had more than one breakfast and other events spoiled by their smoke wafting into our balcony .

    19. Pat
      November 23rd, 2011 @ 9:55 am

      Traveling on MSC Poesia with a group of 1500+ Heavy Metal Rockers (Shiprocked) on a cruise that should have chartered the entire ship as to not have bothered the regular passengers. Men on the pool deck with no shirts with obscene tattoos on their bodies..bands playing on the open deck from Midnight til 4:am..bands playing below the balconies where the base was so loud it made the rooms tremble. Drunken people passed out in the halls because they could not find their rooms in their stupor. The cruise line should have warned the pax in advance that they had a very intrusive group that would affect their 7 nights peace and quiet. Beware…they are still booking this group on their cruises!

    20. Susa
      November 23rd, 2011 @ 9:58 am

      NCL allowing guests not booked in Garden VIllas acccess to the villas only area….completed over running and ruining the vacation of villa guest who all paid lots extra for the priviledge

    21. Roberto Prinselaar
      November 23rd, 2011 @ 10:13 am

      To get decent, fresh brewed, coffee in the morning we have to have a paid for coffee card. I realize that specialty coffees are different but regular coffee should not require the possession of a special card. Now I’m hearing that the purchased card will only be valid for the cruise it was booked on. That could be rather expensive on a 7 day cruise.

    22. josie
      November 23rd, 2011 @ 10:16 am

      the epic bathrooms are the worst of the worst also the location of the casino ruined my vacation last year love ncl freestyle will not be going back in the epic

    23. wendy haines
      November 23rd, 2011 @ 10:21 am

      Celebrity Solstice class ships expecially “The Sillouette” banning all young adults/teenagers under the age of 16 from its pools then expecting them to spend the whole holiday swiming in the childrens pool Two foot deep. hence why all the teenagers on our cruise felt victimised,they were sat bored on the side of the pool area in 90 degree sun and hated the cruise for the most of the ten days we were aboard,celebrity cruiselines give child prices upto the age of 12(hence ours were not children and we paid full adult price -when they are responsable and act like adults, THEY ARE TREATED AN EXPECTED TO BEHAVE LIKE CHILDREN (celebrity has still not replyed to our COMPLAINT SINCE august 2011).

    24. Mary
      November 23rd, 2011 @ 10:25 am

      This may seem small but it was the straw that broke the camel’s back with me: After watching Royal Caribbean push and push on the nickle and diming, on my last cruise several years ago I discovered that they had added a surcharge to their ATM in the casino. Lemme see===they are charging me to get money that I will lose in their casino anyway? I had put up, with resentment, with this line’s cutting back on service after service, but that surcharge did it for me. I was in the double digits on cruises with them, but I haven’t been back.

    25. Richard Pazara
      November 23rd, 2011 @ 10:27 am

      Until 3 years ago, Royal Caribbean including Azamara has section 3 of the cruise contract that you must sign before boarding that said:

      We make no warranty as to the seaworthyness of the ship or the condition or fitness of the food and drink.

      How about that for the lawyers efforts to avoid ALL liabitity ?

    26. j miller
      November 23rd, 2011 @ 10:44 am

      The cruise lines are becoming like the airlines. Nickle and dime on everything. Take it back to the way it used to be. Enforce dress codes on formal night.Our worst experience was several years ago when we were placed at a table where everyone else was diabetic. ALL tested their blood and then did injections right at the dinner table every night. So much for an enjoyable dinner experience. Instead of excusing themselves to go the the restroom 10 feet away they just ignored us and did their thing. They could have done this just prior to coming down to dinner as well.

    27. R. N. Paling
      November 23rd, 2011 @ 10:51 am

      the Epic’s first voyage from Dover to New York,on our arrival at the port of New York we had to wait fro three hour’s until the paper work was straightened out the result. we mixed our plane it cost us over eighteen hundred dollar’s for over night hotel’s and plane fare’s did they admit responsibility no,needless to say i have lectured at a few meeting’s about our mis adventures with the Epic and a lot of people who were going to have a cruise informed me that they have had second thought’s and they had dropped the idea.

    28. Capt. Len
      November 23rd, 2011 @ 11:20 am

      Carnival Special Needs Policies and Plan

      1) In the Magic, the Handicap/mobility/special needs cabins are located forward in an area of maximum ship movement We were in 9202 and subjected to pounding and being tossed around.
      Handicap cabins should be in an area of smoothest ride . They can also bill you for extra because they are located on fwd or upped decks.

      2) shore excuresions. They are poorly trained onboard. We were denied access to excursions saying the excursion company would not accept a mobility scooter. We went ashore and in every port, found the company accepted the scooter, but needed a CCL ticket which CCL refused to sell us. A catch 22.

    29. ronald paley
      November 23rd, 2011 @ 11:20 am

      having recently sailed on the soltise (celebrity) line, both of us couldnt be happier. The music all through the ship was a happy experiance. Shows were first class. Food was specially served and of great quality. Loved every minute of it. Rita and Ron Paley

    30. Dan
      November 23rd, 2011 @ 11:25 am

      Seems to me Royal Caribbean has made this turkey list more regularly than most. Just sayin’…

    31. FL Traveler
      November 23rd, 2011 @ 11:30 am

      Realy turkey – relying uon passengers to provide entertainemnt.

      In what I assume was an attempt to save $$: RCI Granduer of the Seas (out of Tampa) featured an on-gouing karaoke contest on a 4 day crise as the main entertainment. There’s only so much talent amongst the passengers and yet this is what they went with.

    32. Marn nirk
      November 23rd, 2011 @ 11:39 am

      Worst cruise of 6 we’ve taken has to be the NCL Sun on a Baltic cruise… Loved the ports, hated the cruiseline. We booked directly with the cruiseline, including air only to get to the airport to find we and our luggage were on standby. Very stressful 3 hours waiting to see if we would make the flight and the cruise. We made it, luggage not so lucky. Prepaid passes not honoured to get us on a bus and to the ship. Very rough start. Lack of food choices in the 2 dining rooms.. all other restaurants had a service fee added. Quality of the meals terrible compared to the Princess cruise we took the year before. Quality of entertainment, so so. Many people walked out during performances. Very few on board activities during days at sea. No response to our complaints once we got home… other than not their fault. After a third call.. told our file was closed. Will never sail with Norrweg. line again. Try Princess.. excellent in every area. This was really our only bad cruise experience.

    33. Linda Lord
      November 23rd, 2011 @ 11:53 am

      Sailed on Volendam thru the Panama Canal. It was the dirtiest ship I’ve ever been on. Even the Lido deck dinning was a mess. Glass of water with some one else’s lipstick on it. No clearing of the tables. Passengers simply took the dirty dishes and put them on the floor along the wall. My husband saw someone drop the silverware tray near the hamburger/pizza take out window. He just picked up the silverware and put it back on the self serve buffet. I could go on but why??

    34. Paris
      November 23rd, 2011 @ 12:05 pm

      While shore excursions are generally third party services, it is still the cruise line that hires them, plans the itinerary and sets the price. It is therefore unconscionable for them to disavow any responsibility when things go wrong…like: guides leaving before all of the participants have left a museum; stopping at the side of the road to fix a microphone/speaker for more than 45 minutes thus delaying the journey so much that more than half of the time at a location was cut off the itinerary; spending so much time at a restaurant luncheon location that the time at a castle was cut short to the point of inability to see the entire itinerary for the site; transfers to the airport where unloading baggage at the wrong terminal caused it to be missing when the passengers disembarked the shuttle at their stop; In North Cape an excursion was shortened to the point that you did not have enough time to see the most important site that the entire cruise was intended to see…this was because the demand was so high and so many passengers had to be transported to the location and the number of busses was insufficient to handle the number of people…this is something that logistics should have figured out long before the cruise; having a busload of passengers split into two separate groups, where one half went with the guide and the other went with his apprentice, then having the apprentice’s group split again, such that some went with a total stranger who then abandoned them in the large square in Marrakech…yes all of these things did really happen to two passengers of tour excursions albeit on multiple cruises.

    35. suitcaselady
      November 23rd, 2011 @ 12:18 pm

      The worst cruise ever NCL Pride of America (and America would not be proud)
      The shower curtain in cabin 9175 was covered in mold and I do mean covered. We finally got the deck supervisor to look at it and all he could say was “I am speechless”. We showed pictures to the Hotel Director in a meeting with the managers of Housekeeping and customer relations. There was silence for a minute and the Hotel Director said “this is unacceptable”
      We were first in cabin 10157 which is directly below the kitchen for the buffet and goes 24/7. No sleep at all until they moved us, but it took several days of arguments with the customer Relations people.
      We were 10 minute early for a tour because the excursion desk had not notified the pier that the numbers had increased by two the tour left 15 minutes early when the original number of people had arrived.
      These are only a few of the problems on this ship.
      This was true Turkey.

    36. Allan
      November 23rd, 2011 @ 12:42 pm

      Why does cruise lines retrict children from loyalty programs? I feel if they have to pay full fare, then they are entitled to register their trip/days into their own membership program.

    37. Montira
      November 23rd, 2011 @ 12:56 pm

      I did the Hawaii inter-island cruise on NCL America’s Pride of Aloha back in 2007 or 2008. When we got to our staterooms on the first day, we found empty water bottles under the bed and an orchid lei fermenting in the fridge. Otherwise, the whole experience was generally okay.
      In 2010, we did the Alaska cruise with Norwegian Pearl. A young boy ahead of me at the ice cream counter asked for a certain flavor but got something else. “I didn’t ask for this. I wanted….” he told the server. She told him, “Just eat it, anyway.”

    38. george cossey
      November 23rd, 2011 @ 1:03 pm

      The biggest turkey that Celebrity has done is not to have self service laundry facilities on its ships. I’m doing a 10 day cruise on the Equinox in Feb. but would never consider a longer cruise without self service laundry facilities. Think of the cost to do a 49 day cruise (which we’re doing in 2013 with Princess) having to pay the cruise line to do all your laundry – no way.

    39. Susan K
      November 23rd, 2011 @ 1:14 pm

      RCI having waiters go around during breakfast SELLING fresh squeezed OJ.

    40. Margaret Kowalski
      November 23rd, 2011 @ 1:32 pm

      We’ve sailed on both RCI and Celebrity, absolutely no complaints with either. The rooms were great (and clean), the food was spectacular and the servers were friendly and efficient. Next we sailed on HAL…. what a disaster!!! I have emphasema and had just completed a program which improved my breathing considerably. Two nights in our stateroom ended all the improvement. Second-hand smoke infused bedding, couch and rug set me back by months and required a course of prednisone to treat. I spent the last five nights in the bathroom coughing so hard that I actually vomited several times. I’m a former smoker (who had great difficulty in becoming an ex-smoker) so understand the smokers’ side of the picture, but still hold HAL responsible for my medical setback. The other lines id not allow smoking except in designated areas, and my daughter, on Celebrity, had now problem complying with the rules. I understand that HAL is changing their smoking policy after the New Year, but unless they also replace beds, bedding, couches and rugs, that smoke will linger for months. Thank you for listening (reading? -) ) to me.
      Marg

      Marg

    41. Richard H
      November 23rd, 2011 @ 2:26 pm

      My sixth cruise was on the Viking River Prestige last June-July for it’s maiden voyage. The onboard service and meals were very good. The Turkey was in having paid over $12,000 for a room with a french balcony, it was useless in port, because the ship was always moored next to another Royal Viking ship. Every night we had a view of a port hole and nothing else. It would have been so simple to stagger the departures. With six new ships coming on line next year, I can only imagine the irritation when travellers realize that they are getting a no view room.

    42. Richard
      November 23rd, 2011 @ 2:40 pm

      Carnival Splendor upgrades folks to its spa decks without advising that spa privileges do not apply to upgraded passengers. Moreover its non-smoking rules for that same space overlook the fact that, because of the absurd location of the casino in an open area adjacent to the atrium, the smell of stale cigarettes wafts upward and infuses the entire area. Then there are those pink and black circles on bulkheads everywhere you look. This ship was a floating joke long before it caught fire.

    43. Ann
      November 23rd, 2011 @ 3:06 pm

      most memorable turkey NCL Pride of America cruising around beautiful Hawaii had PLASTIC flowers in an atrium.

    44. Martin Blinder
      November 23rd, 2011 @ 3:09 pm

      We are forcefed music everywhere, loud and uninvited. Worse, the music from the venue next door bleeds into the music in your activity,so you can have rock pounding one ear while Greek guitar music assails the other ear.

    45. angusm
      November 23rd, 2011 @ 3:44 pm

      we have had great cruises all but one that and was celebrity the room we had was right below the midnight buffet area and the noise was terrible and we asked to get moved but to avail and the dining room was terrible my wife is allergic to sea food and that night was mostly seafood but foe a pepper steak but she does not like the pepper so we asked if she could have one without the peppercorns and the server said that was the way it was prepared hours ago and take or go elsewhere so we did and got room service

    46. Joan Downey
      November 23rd, 2011 @ 3:45 pm

      In Oct. we sailed on the NCL Jewel out of New York on a 7 day cruise. On the 4th day we were informed that our credit card had been declined for any future transactions, even though we had only the balance that had been added the previous 3 days, approximately 500.00. Fortunately, the credit office allowed me to call the credit card company. We were informed that fraudlant charges had been detected. Three charges from the ship, and the very next three charges, the fraudlant ones in Miami Florida, NCL’s Corporate location where all ships charges are processed. We notified ship security, but of course they were not responsible. We wrote to NCL and their reply was,\they take these matters seriously, and that recently they have not had any reports of similar matters\. The police told us that they cannot place blame, but what a coincidence, since we were in Canada and the charges were made in Miami. Where could someone have gotten my number, which makes me suspect of the people who process the charges, an independent company employed by NCL>

    47. Mary Ellen
      November 23rd, 2011 @ 4:02 pm

      Did a cruise of Alaska in the spring of 2010. The weather and scenery were spectacular, the HAL Rhyndam was not. The cabin was a dark, dingy, dirty oceanview. Even the sheets hadn’t been changed from the previous occupant! Don’t even want to talk about the poor meal quality and service! Never will sail on Holland America again! It was our 7th cruise on various cruiselines and the only one that was a disappointment.

    48. JHU (CC tag)
      November 23rd, 2011 @ 4:30 pm

      The real turkey is the number of ‘upscale’, extra fee dining options on ships now. In reading some cruise reviews, this has caused a reduction in the quality of food offered in the main dining rooms. When paying several thousand dollars for a cruise (and especially paying the sole traveller’s double fare), my expectation is that the food will be superb and not something that the local chain restaurant will serve (tough steaks, limited selection, etc.).

    49. Dorothy M LaGrandeur
      November 23rd, 2011 @ 4:37 pm

      I will only go on a non-smoking cruise. It is bad enough that they have smoking on THOSE ships in the casino and the bars. This should keep the smokers happy enough as from what you say they are the ones spending all the money on booze! So if there are no non-smoking cruises then I will just not go, very simple. :)

    50. Joe Malinchalk
      November 23rd, 2011 @ 4:48 pm

      Lawerence, all cheese has milk, if it doesn’t its not cheese. If your special diet requires a list of each and every ingrediant of each and every item I suggest you find another place to eat.Why would you even go on a cruise ship with the restictions you have? Cheese without milk???

    51. Joe Malinchalk
      November 23rd, 2011 @ 5:19 pm

      My turkey complaint is about people that complain. It doesn’t matter what ship you are on, you are still on a cruise. Short of the ship catching fire or the toilet backing up just relax and have a good time.

      Yes, I hate the music 24 hours a day when I would like to see the sun rise in peace (I find a place on the upper deck to get away from the music).

      I love standing on my veranda and having a smoke in thirty knot winds without the person eight rooms down (and up-wind) complaining about it. Wow, sombody is smoking a block away, I can see the glow off the cigarett, I can’t smell it but I’m gonna complain.

      I love going to the buffett without standing behind a group of people who has to comment on every item and then spend time shoveling thorugh the items to find the best little treasure of shrimp before asking if the bread is gluetten free.

      I love getting off of an elevator before every one tries to get on.

      I never complain about these things on the ship. I’m just there for the good time, and I always have a good time.

    52. Joe Malinchalk
      November 23rd, 2011 @ 5:30 pm

      Margeret, second hand smoke is smoke, not smell. As a smoker I have changed rooms at hotels because the smell was too bad (in Vegas). Perhaps you are little to sensitive and proud of quitting that you need to let everyone know?

    53. Jane Mewhinney
      November 23rd, 2011 @ 5:33 pm

      We did a Med cruise May 2011 on Royal Caribbean’s MARINER OF THE SEAS. There was only 1 light switch controlling the cabin overhead lights and wall light next to the sofa. So with “living room” lights on, someone trying to sleep had a light on directly overhead. Also, the curtain between living room and bedroom was only partial, subjecting the “sleeper” to the living room overhead light. The only way to darken the bedroom and have a reading light by the sofa was to pull the curtain so the bedside light would work next to the sofa. Who engineered and who tested THAT stupid layout???

    54. Gloria Stanley
      November 23rd, 2011 @ 5:49 pm

      Just returned from trans-Atlantic sailing aboard the Navigator of the Seas. Dining staff, especially during breakfast and lunch, appeared to be untrained, or unwilling to provide professional service. Cold toast served 1/2 hour before eggs arrived. At dinner time, both salad and soup served simultaneously to \save time\. Have been on this ship, same itinerary, before; there definitely seems to be a staff morale problem. No offer made to replace unsatisfactory (undercooked fish, etc) dinners. Their lobster/steak (surf and turf) dinner was an embarrassment. The \lobster\ meat could not be separated from its shell and was the size of my forefinger! More varied activities should have been offered for 8 sea days.

    55. Paul judd
      November 23rd, 2011 @ 7:11 pm

      RCC don’t have ironing rooms so the whole family arrived in Italy and had no ironing in any (four star) hotel and arrived on ship to have the rest of the holiday in a semi crumpled state. At a small cost our clothes were done with a days delay. Think ahead on what the weather and mood will be like!! Great trip otherwise on Voyager of the seas though.
      Princess has ironing rooms.

    56. David Kay
      November 23rd, 2011 @ 7:16 pm

      This is to Joe Malinchalk (above): I’m with you about the complainers. I’ve never had a bad experience on all the cruises on which I’ve been. That’s mainly due to the fact that I don’t expect miracles and swing with the punches. If my view is blocked, I move somewhere so that it isn’t; if the smell or noise is bad I moved to where it isn’t. When picking a stateroom, I pay attention to what’s above, below and to the sides of it. I also try to afford as much luxury as I can and not skimp on accommodations so I’m usually in a small suite or at least a balcony (on which I rarely sit because it’s usually too cold, too hot and/or too windy anyway). I’m somewhat claustrophobic and could not tolerate an \Inside\ and often \Oceanview\ cabins are too small so need the openness of a balcony cabin, at least. A smile and a pleasant attitude goes a LONG way in getting what you want, even when you’re not happy with the current circumstances.

    57. Gerry
      November 23rd, 2011 @ 8:20 pm

      What about the best examples of failed projects: America World City, Freedom Ship and the original 85,000 ton design of The World of Residensea?

      America World City with it’s three towers, stern gate for tenders and to be managed by Westin never drew enough interest to become reality.

      Freedom Ship (which was more like a barge) with it’s idea of creating a sustainable community at sea of 50,000 residents and a plane landing strip at the top was beyond ambition in economic terms.

      And the idea of a residential ship of 85,000 tons – which came to reality only in half size (and a very ugly design, when the original was beautiful).

    58. Susan Amerson
      November 23rd, 2011 @ 8:35 pm

      I recently took the Norwegian Jade on a cruies of the Med. All was very nice, except that the Jade had been transferred from Hawaii without being re-decorated. It was downright UNNERVING to go to dinner watched over by King Kamehameha’s statue (you know, the one in front of the Hawaiian statehouse!)

    59. caribbean lover
      November 23rd, 2011 @ 9:03 pm

      queen victoria is a gorgeous ship but the cruise was spoiled by the bathroom facilities. the loose shower curtain allowed water to pour out over the floor. the shower wasnt big enough for an average size person and had no place to put soap and shampoo. we paid for a suite but got less.

    60. m misell
      November 23rd, 2011 @ 9:22 pm

      Well celebrity millennium was our shocker, apart from delays because of a virus out brake and thorough clean our room was dusty, fridge wasn’t working and leaking all over the floor, bathroom had stains up the walls and pubic hairs on the floor, TV didn’t work and no plug to recharge our European camera. It took them 2 days to clean the cabin, wasted the first night letting them clean the room and looking for a plug for the camera, couldn’t get one and had to leave it behind the concierge counter every night, missed the captains dinner, i could forgive those things although it was my husbands bucket list last journey. But to have him fall on the bed twice while i was trying to get things fixed and come back and find the bed had a metal ridge around the mattress which bruised his rib’s and kidneys when he fell, unbelievable thing to have in a disabled cabin, the only thing i was pleased about was the medical emergency response when my husband had a choking fit and needed help in there Medical center, they were the best staff and professionals on the ship.
      Oh and the food was the same thing day after day in the main dining hall. I complained to every email address i could find to no reply at all, God help any other disabled passengers.

    61. Bonnie Skerritt
      November 23rd, 2011 @ 9:51 pm

      I agree with David Kay, a smile and pleasant attitude goes a long, long way to allowing you to have the vacation that you set out to have.
      My husband and I have often found that treating the crew well means that they will treat you well.
      As the song says, “We’re here for a good time, not a long time, so have a good time, the sun can’t shine every day”

    62. Sue
      November 23rd, 2011 @ 11:14 pm

      We just got back from a Panama Canal Cruise on Island Princess. Turkeys – not enough seating in the theaters for the shows. We don’t enjoy having to go to the theater 45 minutes to an hour before a show to insure we get a seat. The production shows were good, but the comedians were OK or bad.

      The food on this cruise was also a disappointment. I couldn’t eat one meal because it tasted spoiled. Desserts weren’t worth the calories.

    63. Scott
      November 23rd, 2011 @ 11:27 pm

      I understand the comments opposing extra charges (\nickel-and-diming\), but I encourage people to look at the flip side: Cruise prices have been relatively unchanged for a decade or more, yet inflation has driven up costs. Competition and overcapacity in the industry and the cruising public’s yen for \cheap\ cruises make raising fares a suicidal move. Something has to give, so the \all-inclusive\ aspect of cruising is taking the hit. I can’t see where the lines have many other options.

    64. Scott
      November 23rd, 2011 @ 11:28 pm

      I understand the comments opposing extra charges (“nickel-and-diming”), but I encourage people to look at the flip side: Cruise prices have been relatively unchanged for a decade or more, yet inflation has driven up costs. Competition and overcapacity in the industry and the cruising public’s yen for “cheap” cruises make raising fares a suicidal move. Something has to give, so the “all-inclusive” aspect of cruising is taking the hit. I can’t see where the lines have many other options.

    65. Carol
      November 23rd, 2011 @ 11:39 pm

      I just went on the Paul Gauguin in August. By far the absolute best cruise I’ve ever been on. Not one disappointing thing to report. So wonderful that we’re trying to do a return cruise in 2013. Worth every penny. Try it, you won’t be disappointed.

    66. Patty
      November 23rd, 2011 @ 11:50 pm

      I too disagree about the Paradise being a turkey. It was so nice to be able to walk around a clean ship without seeing burn holes in the carpet or smell the stale rank of tobacco. The ship wasn’t marketed properly at all. I talked with travel agents who didn’t know there was a non-smoking ship. And if it had kept its non-smoking status when it was repositioned to the West Coast, maybe it would have worked (maybe charge slightly more). We would have returned if it was on the West Coast as a non-smoking ship.

    67. Cyndee
      November 24th, 2011 @ 12:12 am

      NCL is my cruise turkey of all time not because of the cruise fees, but because its overall lack of customer service from it’s servers and management.

      On my 50th birthday we chose the NCL Pearl. That was a big mistake. During dinner service in the main dining room, the servers must have been really hard up for giving up spare eating utensils. I accidently dropped my fork and asked her to give me a new fork so that I can finish eating my meal. Instead of getting me a new fork she retorted, what’s wrong with the fork you have, just pick up the fork and use it to eat your meal. When I told her I want a clean fork, she picked up my fork and put it back on my plate for me to eat the rest of my food with. I have to say I got so upset I walked out on the rest of my dinner and tried to talk to the manager about her attitude but when I did, the manager just said “it must be a communication problem between you and your server”. Unfortunately, this type of poor service continued on throughout the ship regarding servers. The ship photographer made rude comments not to me but to other passengers as well. The bartenders would ignore you even though we would be the only one’s standing at the bar for a drink, plates would be left on empty tables and not cleared out even though there were several people waiting around for a clean table and if you asked a busboy to remove the plates, the response was a snarl. Again I spoke to a manager and the response was “they are Filipino and it’s just a communication issue between you and the person helping you” In other words, I was the problem. When I talked to other passengers, I heard women passengers complaining of the same type of problem with the staff. The men gave mixed answers dending on whether or not the passenger cruised before or not. Those who cruised for the first time said service was just ok. Other seasoned cruisers felt the service was horrible and the women servers and bartenders were rude. After the cruise I wrote corporate and explained to them the situation. I never got a response back. Not even a word acknowledging my letter. But, I did get a few promotion coupons asking me to take another cruise with them. Ha!!!! LOL. Even if I get a free cruise will I go with NCL. EVER!!!! Shame on you NCL!!!

      I must be fair and tell you that the people in charge of taking care of our cabin gave us excellent service and were extremely friendly and went out of our their way to make sure we were comfortable.

      My choices for an affordable cruise is Celebrity Solstice and Royal Caribbean Oasis and the Freedom of the Seas series. They treat you like you are important to them, the ships are spacious and everthing about their service is wonderful!

    68. jfk39
      November 24th, 2011 @ 1:41 am

      Traveled from Wash.DC to Sydney for Australia/New Zealand cruise on celebrity Mercury. Cruise line arranged flights, allowing 1 1/2 hrs for layover in LA. Intntl flights require check in 1 1/2 hrs before flight. DC flight 10 min late. Qantas closed Sydney flight, gave away our 8 seats, requiring 24 hr layover in LA & missed day in Sydney. Qantas & celebrity arguing over who’s at fault.

    69. James
      November 24th, 2011 @ 1:55 am

      I’m with Joe Malinchalk, I just don’t undderstand people who have known medical problems/alergies put them selves at risk by thinking they can join the masses and then want “special treatment” only to bitch when they don’t get it. Or, non or x smokers who book a cruise full well knowing that smoking is allowed on the ship and then again start bitching about it. For gods sake stay home because all you do is try to drag everyone else in to your state of misery that you created for yourself in the first place!.

    70. James
      November 24th, 2011 @ 2:02 am

      Next Turkey from my viewpoint agrees with other previous comments about quality of food and service in main dining rooms since the advent of the pay specialties. I do believe the trend is purposeful in that they intend to drive you up to the specialty for descent food and make more $$$ from you doing it. So the food in the main has purposely gone down hill. I am for making cruising what it once was and do so by raising prices to provide what cruising used to be without nickling and diming the clients. Either they do that or I will find another way to spend my pleasure dollars.

    71. Jeff
      November 24th, 2011 @ 3:06 am

      Good Lord! People testing their blood sugar and doing their injections right there in the middle of the dining room during meals? What is wrong with these people. Right then and there the management should have put a stop to that. This cant possibly be thought of as a disability right! I would have excused myself and went to my cabin or someplace private. As for the Carnival not allowing bottled water to be brought onboard that IS a money making venture. Hello! I can understand not allowing cases of such not being brought on board, but 6 or so per person should be allowed. Glad wiser heads prevailed with that.

    72. bob
      November 24th, 2011 @ 3:43 am

      ncl was great on both of my cruises ,bahama’s an the eastern caribean. the food on the buffets was ok but could of been better,room service pizza suk but the burgers were good.the entertainment at dinner of a dance contest was anoying and ruined the dinner.the mystery theatre was enjoyable.st thomas was ok but stmartin was awlsome these cruises are fun

    73. Charles Krueger
      November 24th, 2011 @ 9:24 am

      When Voyager of the Seas first sailed it sported a unique gambling device — a roulette table the size of room! Think of a marble the size of a bowling ball and you get the picture. I assume that they soon discover that the randomness necessary for a square game was influenced by the ships motion or other factors and it was replaced by a pub or shop. Definitely a what were they thinking !

    74. Mark
      November 24th, 2011 @ 9:55 am

      Turkey: not providing food for an infant, at all. Cruise lines in general don’t seem like children under 3, and babies in particular.

      A much more detailed account of one bad experience (and some pretty bad customer service from Royal Caribbean) is here:

      http://www.royalcaribbeanbabies.blogspot.com/

    75. John D
      November 24th, 2011 @ 10:08 am

      Have been on 18 cruises. Was a loyal “Diamond” level RCCL member, last cruised in January 2009. Guess why this was last???

      Also tired of the nickel and diming by the cruise lines. If you need more $ raise the price of the cruise $50 for all and do away with the nickel and dime action.

      My $0.02.

    76. Savvy Traveler
      November 24th, 2011 @ 10:16 am

      We would probably gamble more if the casinos were smoke free. I can’t stand to be in there for more than about 30 minutes. We’ve also found that the perks for frequent cruisers have declined. A big turkey for me is Carnival’s past guest get-together…other than a free drink and a few snacks, the get-together is a big sales pitch for future cruises.

    77. Anthony Downey
      November 24th, 2011 @ 1:18 pm

      We cruised on the Costa Romantica in October, and they did not even provide water at dinner. We had to purchase a bottle. I have never had to pay for water before on a cruise! And, the buffet line is only open at lunch, so if you do not like what is served in the dining room, you have to skip your meal. Also, Costa seems to only care about European passengers, as evidenced by WAY too much smoking on ship! There is a cigar bar at the entrance to the show lounge, and it is horrible having to go near it just to get to the show. Too many problems to list here, but at least it wasn’t too expensive. You get what you pay for. This was my first and ONLY cruise with Costa!

    78. Cassandra
      November 24th, 2011 @ 5:05 pm

      Worst cruise? HAL Prinsendam from Sydney to Hong Kong, spring 2003. First off they cancelled the stops in Bali (because of the bombing several months earlier!). Then because only 400 plus passengers were scheduled to go on the first leg to Singapore they decided to do extensive bathroom renovations…Lots of noise and mess everywhere.
      On the second leg we heard of a dreadful virus which turned out to be SARS. We ended up with 4 day stay in Hong Kong (ground zero) where everyone was wearing masks.
      After we flew back to Canada we were quarantined for 10 days because we had visited all the SARS hotspots …and I had developed a cough. Fortunately not SARS!

    79. Pennie
      November 24th, 2011 @ 8:56 pm

      24 cruises and tne NCL PRIDE OF ALOHA WAS THE WORST THE FIRST NIGHT WE HAD NO SHEETS ON THE BED TOLD THE SUPER DID NO GOOD. THREE SUITCASES MET US IN HILO. MY HUBBY HAD NO LONG PANTS, I HAD NO UNDERWEAR AND MY TWO GRANDDAUGHTERS HAD NO FORMALS OR SWIM SUITS MISSED ALL FORMAL NIGHTS. IN ORDER TO GO TO THE BATHROOM AT NIGHT MY GRANDDAUGHTER HAD TO GET OUT OF BED AND ROLL UP THE BED DUE TO THE LOCATION ACROSS THE END OF THE TWIN BEDS. THEY RAN OUT OF A LOT OF THE FOOD, NO MUSTARD FOR THE HOT DOGS AND BURGERS. TOOK ME TWENTY MINS. TO GET A ORDER IN FOR A CUP OF HOT TEA. I WAS TOLD 300 CREW MEMBERS WALKED OFF THE SHIP BEFORE SHE SAILED FROM FRISCO.

    80. Carolann
      November 25th, 2011 @ 3:45 am

      I don’t see how inter-continental air travel can be considered a cruise line turkey. Companies with ocean liners didn’t cause this to happen. And I don’t consider the ability to travel from north America to Europe in a day, rather than a week, a turkey under any circumstances. In fact, before air travel, cruising was mostly place to place travel and not entertainment/vacation. So I don’t see that modern cruise lines had anything to “recover” from anyway.

      I suspect the whole hair dryer issue was partly because Carnival (and other lines) claim that one reason low wattage travel irons, even with auto-shutoff, caused circuit overloading. Kind of hard to justify 600w travel irons causing overload while allowing 1500w hair dryers without restrictions.

      I agree that part of the problem with Paradise was that she cruised the same itinerary all year, year after year. Even staunch non-smokers and former smokers don’t want to take the same cruise over and over and over. Rennaissance had very restrictive smoking policies (maybe non-smoking?) and did quite well for a long time. Unfortunately, the after effects of 9/11 pushed them over the edge.

      And really, including the naming of Titanic? Poor taste, in my opinion. Aside from the fact that she was an ocean liner for trans-oceanic travel, not a cruise ship, the tragedy certainly doesn’t make it appropriate as a light-hearted addition if that’s what was intended.

      @susa: Fortunately, NCL realized that the little experiment with the Jewel-class Courtyard/Haven was a huge mistake. It only lasted one cruise on one ship. Phew!

      @JHU: Unfortunately expecting superb quality food in the MDRs at today’s cruise fares is unrealistic. Sure, we’d all love it, but we’d all be paying much, much higher fares so that some who want it could have high end dining. I’d rather have lower fares, decent quality food, and the option to pay for specialty dining (which we do). You can find that high level of cuisine on luxury and even premium lines, but you will pay many more $$$ for it. We would love, but can’t quite budget right now, to take a luxury line cruise. That would be sweet indeed.

      @Harriet: As far as I know, all cruise ships have a standard level of service and amenities that all passengers receive. If you consider it classism to have different levels of cabins with different levels of EXTRA amenities, then class levels on cruise ships is not exactly a new thing. I’d be hard pressed to think of a non-luxury option that doesn’t have some level of classism. But no matter what, I wish you happy and wonderful cruises now and always.

    81. Herman Schiller
      November 25th, 2011 @ 12:32 pm

      I note that Linblad Expeditions, and Enrichment Voyages (MV Explorer) are never mentioned in these “turkey”-describing letters. Both of these programs know what their clientele wants and expects, and sets out to satisfy them. Among other things, they do not spend effort on artificial, plastic entertainments.

    82. Bob Summers
      November 25th, 2011 @ 4:32 pm

      Carnival jerked us around a few years ago. Flight couldn’t go out because of an electrical storm. The flew us to the 1st port the next day where we had to stay over at our expense. Boarded the ship the 3rd day of the cruise. We were told we’d be reimbursed for the portion of the cruise we missed and it would show on our sea passes which was fine with us. The 2nd last night of the cruise they dropped a letter under our door stating we had to use the reimbursement on that cruise or we’d lose the money. We complained to no avail… Wasted our $400.00 on spa treatments we never would have used. Contacted corporate when we got home and they told us they wouldn’t do anything for us because we used the spa facilities, GO FIGURE… Have had 8 happy cruises with Celebrity ever sense. No more Carnival or partners for us.

    83. Myrna Barron
      November 25th, 2011 @ 7:53 pm

      This is a really strange complaint, since I WON a free 7 day Alaska Cruise on RCL in 2009. I was so excited because, well for one, it was free. And two, I had heard great things about RCL and was looking forward to a great experience. Well, it didn’t turn out so great, because I won it in Sept 09 when the Alaska season was about over. I tried booking for the 2010 season early in 2010, but my mailed- in request with 3 possible date choices was ignored, emails ignored, etc. The free offer ended in Aug 2010, so I kept trying to book to no avail. I was actually in Seattle in July for family reunion and really wanted to do it then so it would not require expenditure for extra airfare from CA. But they didn’t get back to me until just before the offer expired. I had a choice of only three Sept. dates after that. So I chose a date and paid about $500.00 in airfare (short notice premium). Alas, the cruise on Radiance of the Seas, Vancouver to Seward, was disappointing. Had previously been to AK on Princess and NCL with no complaint. The Radiance was a nice enough ship, but really sub-par on all amenities and food. Did I enjoy the cruise? Of course. Then the weirdest thing happened when they sent the IRS 1099 for the prize winning. They stated the winning value amounted to $1,800.00. When I booked the trip, the going online rate was only $900. but I had to pay taxes on the full $1,800. I ended up paying $500 extra in income tax plus the $500. in airfare that I wouldn’t have had to pay if I could have combined the cruise with the family reunion while I was already up there (I would have chosen the round trip Seattle cruise instead). So it ended up costing more for my “free” trip than if I had just booked and paid :(

    84. Tom Wilson
      November 26th, 2011 @ 9:27 am

      Last year Carnival made a few changes with no notice. We normally buy at least some liquor on shore due to the limited selection in the ship store. When we returned to the ship, we were given a note at security that, instead of the normal practice of delivering it to the cabin on the last night, we had to pick it up next to one of the lounges between 6:30 and 9:30 A.M. the morning of departure. At the same time, the ships newsletter continued to state that it would be delivered to the cabin the last night.

      This wreaked havoc with planning and packing. We could not use the expedited luggage service as planned since we now needed access to our luggage to pack our liquor after disembarking. It had everyone schlepping extra “stuff” off the ship during disembarkation and repacking in the cruise terminal. Last but not least, the line to make your pick up before departure backed up “around the block and down the street”.

    85. Roger Rodrigues
      November 27th, 2011 @ 5:47 am

      Celebrity has a [remium “drink” pass that is sold as access to any liquor. Only after purchasing it, you find out that it is limited to $12 a drink, in their inflated price list.

    86. Richard E. Swauger
      November 27th, 2011 @ 10:19 am

      The Regent Navigator arrived Beijing during the massive Chinese National holiday (November 1st through the 7th, 2010. Over 400 of their passengers were herded onto busses for a two day tour starting at the \Great Wall\. Regent officials must have forgotten that the Chinese love the wall and crowded every road leading there. What followed was totally expected. The busses were mired in Chinese Nationals and stopped far short of the entrance to the wall. Some passengers spent as much as nine hours on buses with no food, but worse, no toilets. Bad planning, Regent.

    87. Doug
      November 28th, 2011 @ 7:03 am

      Celebrity, Azamara, Princess, MSC and Oceania cruise lines all have a strict NO-SMOKING ON BALCONIES policy. Hey non-smokers, stop whining and start booking with these lines. You don’t own everyting you see on a ship…including MY balcony.

    88. Sandy
      November 28th, 2011 @ 3:27 pm

      My 25th cruise (alone) on the Carnival Triumph out of NOLA – a disaster, especially horrible communication. Shortly after Hurricane Lee, we were understandably detained, as they closed the entrance to the Mississippi. We received status updates throughout the day we were to leave via cell phone messages; however, the messages were alot of “Rah-Rah – can’t wait to see you onboard” nonsense. Around 6 p.m., I got a message to proceed to the cruise terminal to drop off our luggage and then be bussed to the Sheraton, where we sat until 11:30 p.m., with long lines still behind us as we left. We got on the ship at Midnight, only to discover that about half of the passengers had been on the ship since 8 p.m.!! They were told upon arrival that, if they were willing to carry on their luggage, they could board. We were not given that option. The two Carnival representatives at the Sheraton kept announcing it would be “soon” and, because we were sitting up front, we heard them admit that the buses had not arrived as promised. Since it was only a 5 day cruise, we basically missed a whole day and wound up eating fast food at 9 p.m. Since the muster drill would not be practical that night, they announced it at the time it was held (Noon) the next day. We had to literally get up from our meal and proceed to the lifeboat stations. It is not the delay that was annoying – when you travel during Hurricane Season, you must appreciate the need to travel safely. However, I totally blame Carnival for their extremely poor communication and resulting disregard for our concerns. This was my 5th cruise with CCL and I’m afraid it will be my last. They had just gotten past their “party ship” reputation and were finally trying to attract families – you should have seen the poor infants and toddlers asleep on the floor in the Sheraton ballroom and their frazzled parents! So long, Carnival!

    89. Judy Donie
      November 28th, 2011 @ 11:59 pm

      We’ve cruised over a dozen times, many of them on NCL. We happen to love NCL & have almost always had fantastic service. If you smile & say thanks, it will go a long way! I also give our cabin stewards a small gift each night & then get amazing service!
      I agree that it’s best to think positive & make the best of all situations. I don’t like smoke from neighbor’s balconies, but realize it can happen. When it happens, I have another glass of wine & forget about it. Better yet, I try to make friends with them & then it doesn’t seem so bad. (I am a former smoker & still feel their pain even though I quit over 10 years ago.)
      Smoke in the casino? Go during the day. It’s much nicer & not as much smoke.
      So, smile and the world will smile with you. : – )
      No gobble, gobble here.

    90. Richard
      November 29th, 2011 @ 12:24 pm

      Not only does Carnival’s Paradise allow limited smoking, but it proudly displays, in a public trophy case, the non smoking award it received from a Michigan anti smoking group.
      To top it off a non smoking icon (a cigarette in a circle with diagonal red line) was actually cast into the outer steel of the bow. It has been painted over but can still be readily seen on both sides of the ship.
      I suspect all ships in the Fantasy class have the same hypocrisy.

    91. Chuck Denonn
      November 30th, 2011 @ 11:22 am

      Some of the turkeys listed above fall into the category of gripes more than complaints, but there are a number of degrades in service that are real and growing irritations to experienced cruisers like myself. I do not mist the Midnight Buffet or Chocalate Extravaganza, but sm put off by the commercialism of the sailing away show or Captain’s Party. My feeling is that i should be cahrged for extras but dining, service and shows are what I booked and why I come back.
      1. I return to the Pride because it offers the best itinerary for Hawaii (100 hours in port) and accept the reduced pampering and service. But on the Epic I feel saddened by the decline in dining service so that you WILL buy the pay a fee dining alternatibve. Then eat a steak that is not even as good as the one in the main dining room. [Still do like Le Bistro]. 2. I try to avoid all the big ships because they are becoming ever more impersonal.
      3. Similarly Carnival Freedom takes hours to tender to port because of poor planning and lack of tender capacity.
      3. Cruise lines saving money with free style or anytime dining means inefficient use of staff, empty dining rooms most of the time and long, inconvenient waits at other times. They need one room for scheduled dining and another for those who prefer anytime.
      4. As for the hot tubs, simple – one must be adult only – the last two cruises left me with sniffles because the rules wre not enforced to keep the tubs free for adults. As a teacher I love children but not those splashing in my face on my vacation.
      5. Let the smokers have some places to smoke but why make EVERYONE walk through the smoky casino to go from dining to shows as is the cse on the Epic. Also why make the casino a main location for good music for nonsmokers.
      6. I most bemoan the emphasis on attracting the drinking 25-45 crowd and the lost of music fdor the more mature crowd when the ships still have more people my age and of my music tastes. On my last cruise last month the best music was in the main dining room during dinner – not a very great place or time to dance.
      7. I wish we could have frequent cruiser card so we would not need to hear another lecture on how to put on our life jackets. Off course this is a coast guard issue, but TSA has granted excemptions to some air travelrs to help them avoid long lines, let us band together pn a recurring irritant.
      8. I have mixed feeling about customer service – since most want to mke the trip a great experience but one line (MSC) would not even let me speak with a supervisor about a correctable sitution.
      Cruising is still a wonderful way to go since I travel extensively without having to pick up my bags ever night or two as I move from port to port. I love cruising and will take two more over the holidays.
      BON VOYAGE
      The cruzndancer

    92. Joe Malinchalk
      November 30th, 2011 @ 12:59 pm

      Just looking at the comments on this thread I have a few myself.

      Savvy Traveler: People smoke in the casino. It’s three addictions in one! Gambling, drinking and smoking.

      Pennie: Turn off the CAPS.

      Bob: Weather is not the cruise lines responsibilty, buy insurance.

      Myrna: the cruise was free and you are still complaining?

      Roger: what the heck are you drinking that is over $12.00 a shot?

      Sandy: When I have to scroll down two pages to read it’s too long.

      Judie: Thanks for the positive note!

    93. Bob Hall
      December 5th, 2011 @ 1:45 am

      I totally agree with Joe MalinchalkI totally agree with Joe Malinchalk.

    94. Joe King
      December 7th, 2011 @ 8:47 pm

      In the never ending quest to convert many cruise ships into a “k mart shopping experience” the frequency and volume of announcements blasted over the entire ship ad naseum promoting bingo or art auctions or special sales is AWFUL. A classy ship might have the captain do a daily update once a day and that is plenty. PLEASE don’t make me listen to some cheery voiced moron with a microphone blabbing on and on about Bingo. It is sufficient to put it in the daily newsletter or on the TV screen. Of course I know it will ONLY GET WORSE as the cruise line execs demand more and more onbboard sales and could not care less about maintaining a pleasant atmosphere. The dumbing down of the cruise experience continues in the never ending quest to increase revenues so the stock price will increase and the cruise execs can cash in their stock options.

    95. Lynne Coppoletta
      December 21st, 2011 @ 10:00 pm

      Never a Turkey on Oceania. Food excellent. Service great. Entire ship including heads sparkle. Now there is not a charge for any soft drinks or water! And that’s all you want. Any of their two or four restaurants have no additional charge – with some of the best steaks. A little more than Celebrity on which we have 38 cruises but overall so much worth the difference Booked our 8th, 9th, ad 10th on Oceania for 2012-2013.

    96. Bathf1
      December 22nd, 2011 @ 9:07 pm

      A bouquet to NCL Jade, best summed up by the following scene we witnessed in a specialty restaurant one evening in March 2009…
      A young boy came up to the bar near our table to ask to have his thermos filled with a soft drink. The bartender did so and the boy walked away but stopped after tasting his drink. He came back and handed his cup back and said it didn’t taste like coke. The Bartender said, “You asked for soda, that is what I gave you.” A manager walked over and said to the bartender, “You say, ‘Yes Sir, right away.’”

      Of course a turkey must come now. On RCCL Explorer Nov 2011, I ordered 5 beers in a bucket. When I was about to take the remainder to my room, I noticed the waiter had opened them all. I took the bottles to a bar and asked the bartender to substitute for unopened bottles. The bartender said “What do you want me to do with these?”
      I said, “Let’s ask your manager.”
      He gave me the new beers.
      Fortunately, the attitude that prevails on most cruises and what we have come to appreciate, “Yes Sir, right away.”

    97. Janna
      December 23rd, 2011 @ 1:00 pm

      None. Honestly with the state of the world today and considering how many people are struggling to simply eat on a daily basis, there have been no Turkey’s for me. There is a cruise line that I prefer and one that I don’t other than that, I’m just happy to have to means to enjoy my life and be catered to in the fashion that cruise ships do.

    98. Monty
      November 21st, 2012 @ 11:00 am

      There are no “turkey” cruises ! The worst cruise is better than your best day at work ! We should all be thankful we can even go on a cruise these days with the way our world is becoming. I agree with Janna 100 %.Make the most/best out of any cruise you are fortunate to sail on ! Happy Thanksgiving cruisers …

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