Cruise Critic Hosts + Contest Winners = A Good Time (Plus One Story You Have to Hear)

June 22, 2011 | By | 2 Comments

You know ‘em, you love ‘em, you can’t live without ‘em. But cruising with ‘em is even better. We’re talking about the hosts on our forums, a number of which recently sailed to Bermuda on Celebrity Summit with two special guests — the winners of our 15th anniversary contest. That’s Richard and Jeanette Allison seated up front with (clockwise from left) LauraS, Host Cheryl, Host Kat, CeciliaF, Host Kewlguy, Host Michell and Host Caroline. Reviews all around were, naturally, positive, but there was one report that had the whole gang tipping their hat to Celebrity Cruises.

We hear a lot of complaints about this or that on cruise ships. But those who followed the cruise on our forums may have come across this story from LauraS:
One of the cabins we visited was a handicapped-accessible AFT balcony cabin on Deck 7. Nice cabin, great location. So, what is such a big deal??
The person in this cabin had written to Celebrity to inquire as to the HEIGHT of the tables in the dining room. Celebrity assured them his wheelchair would fit very nicely under all the tables in the dining room. Great news, right?

Here’s the best: Celebrity — totally on their own — built a brand new wood table for their balcony so that he would be able to enjoy all that large balcony space. They just built it without anyone asking.
If that isn’t fantastic customer service I just don’t know what is.
Even better, to dispel any doubts that said table actually existed, LauraS provided proof — and it’s pictured right here.
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    Comments

    2 Responses to “Cruise Critic Hosts + Contest Winners = A Good Time (Plus One Story You Have to Hear)”

    1. Jan Evans
      June 22nd, 2011 @ 1:11 pm

      Summit was one of the first ships I sailedon and is stillmy very favourite – wonderful ship wonderful people. Inauguralcruise fantastic!

    2. Cheryl
      June 22nd, 2011 @ 7:53 pm

      How do you relay to some foreign passengers the buffet doesn’t really close. You don’t need to HEAP food on your trays like it’s the last supper and then chow down like farm critters at the feeding trough. It’s not appealing to the rest of the people on board. Oh yes, they also cut in line with no regard to those waiting.
      Just witnessed this in Europe with 640 Russians and 300 Japanese.

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