You know ‘em, you love ‘em, you can’t live without ‘em. But cruising with ‘em is even better. We’re talking about the hosts on our forums, a number of which recently sailed to Bermuda on Celebrity Summit with two special guests — the winners of our 15th anniversary contest. That’s Richard and Jeanette Allison seated up front with (clockwise from left) LauraS, Host Cheryl, Host Kat, CeciliaF, Host Kewlguy, Host Michell and Host Caroline. Reviews all around were, naturally, positive, but there was one report that had the whole gang tipping their hat to Celebrity Cruises.
We hear a lot of complaints about this or that on cruise ships. But those who followed the cruise on our forums may have come across this story from LauraS:
One of the cabins we visited was a handicapped-accessible AFT balcony cabin on Deck 7. Nice cabin, great location. So, what is such a big deal??
The person in this cabin had written to Celebrity to inquire as to the HEIGHT of the tables in the dining room. Celebrity assured them his wheelchair would fit very nicely under all the tables in the dining room. Great news, right?
Here’s the best: Celebrity — totally on their own — built a brand new wood table for their balcony so that he would be able to enjoy all that large balcony space. They just built it without anyone asking.
If that isn’t fantastic customer service I just don’t know what is.
Even better, to dispel any doubts that said table actually existed, LauraS provided proof — and it’s pictured right here.
Don’t just sit there. Join in the discussion with more than 700,000 members on our message boards.
Worried about your next cruise? Check out our guide to Cruising With a Disability.
Get your very own Lido Deck subscription.