Disney Castaway Club Cruise Loyalty Program

May 19, 2017
Disney Fantasy Atrium Lobby – Disney Princesses

Castaway Club is Disney's multi-tiered loyalty program for past passengers. It has only three levels, based on number of cruises sailed, and doesn't offer quite as many perks as many of the other cruise lines. However, if you're a Disney devotee, you'll benefit from the extra perks.

Once you have completed your first cruise, you are automatically a loyalty program member. Levels are achieved based on how many Disney cruises you have taken, rather than how many days you have sailed or how many points you've earned through onboard spending. That means that you can level up fairly quickly even if you only ever take short cruises.

All Castaway Club members receive special booking offers and in-room amenities not offered for purchase; Gold and Platinum members also receive additional merchandise discounts, the ability to book cruises before the general public and more. If you share a cabin with other Castaway Club members of different levels, any in-cabin benefits will reflect the highest status of all the  passengers in the room.

Disney ships sail full all the time; very few dates are offered at a discount. However, loyalty program members do receive exclusive discounts on select merchandise.

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Palo Private Dining Room

Castaway Club Levels and Benefits

Silver

  • Available with one to four completed sailings
  • Access to exclusive online information
  • Ability to reserve onboard activities 90 days prior to sailing
  • Early booking for new itineraries one day before general public
  • Access to a dedicated information phone line
  • Use of exclusive Castaway Club check-in line at embarkation
  • Welcome back gift on each sailing
  • Exclusive onboard booking offer

Gold

  • Available with five to nine completed sailings
  • Receive all Silver perks
  • Ability to reserve activities 105 days prior to sailing
  • Early booking for new itineraries two days before general public
  • Access to an exclusive Castaway Club reception on sailings of four nights or longer
  • 10 percent off select merchandise purchased onboard

Platinum

  • Available with 10 or more completed sailings
  • Receive all Gold perks
  • Ability to reserve activities 120 days prior to sailing
  • Early booking for new itineraries three days before general public
  • Priority check-in and boarding
  • Complimentary dinner at Palo
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