Contacting Your Cruise Line
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While there are plenty of resources for those of us with cruise questions -- travel agents, Cruise Critic's editorial features, and our own boards -- sometimes you just need to get in touch with your cruise line.

In this new feature we offer a roundup of more than 50 cruise lines, with key contact information such as address (snail mail), customer service phone number, and pertinent e-mail address when available. We've also included their Web sites -- if you can't find an answer here, perhaps there's one there.

We offer one caveat. Our three-part series on solving cruise problems is a good place to start before you try to contact your cruise line directly.

American Cruise Lines
Address: 741 Boston Post Rd. Ste. 200, Guilford, CT 06437
Phone: 800-460-4518
Web site 		American Safari Cruises
Address: 3826 18th Ave. W., Seattle, WA 98119
Phone: 888-862-8881
e-mail | Web site
Avalon Waterways
Address: 5301 S. Federal Circle, Littleton, CO 80123
Phone: 877-797-8791
Web site 		Blount Small Ship Adventures
Address: 461 Water St., Warren, RI 02885
Phone: 800-556-7450
e-mail | Web site
Blue Lagoon Cruises
Address: 2447 Pacific Coast Highway,
Ste. 110, Hermosa Beach, CA 90254
Phone: 877-252-3454
e-mail | Web site 		Carnival Cruise Lines
Address: 3655 NW 87th Ave., Miami, FL 33178-2428
Phone: 888-227-6482
e-mail | Web site
Celebrity Cruises
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 800-647-2251 (pre-cruise); 800-256-6649 (post-cruise)
e-mail | Web site 		Costa Cruises
Address: 200 South Park Road Ste. 200, Hollywood, FL 33021
Phone: 800-GO-COSTA
e-mail | Web site
Crystal Cruises
Address: 2049 Century Park E. Ste. 1400, Los Angeles, CA 90067
Phone: 866-446-6625
e-mail | Web site 		Cunard Line
Address: 24303 Town Center Drive Ste. 200, Valencia, CA 91355
Phone: 800-728-6273
e-mail | Web site
Disney Cruise Line
Address: Guest Communications, P.O. Box 10238, Lake Buena Vista, FL 32830-0238
Phone: 800-951-3532
e-mail | Web site 		Fred. Olsen Cruise Lines
Address: Fred. Olsen House, White House Rd., Ipswich, Suffolk IP1 5LL, U.K.
Phone: +44 (0)1473 746175
e-mail | Web site
French Country Waterways
Address: 24 Bay Road, Duxbury, MA 02332
Phone: 800-222-1236
e-mail | Web site 		Hapag-Lloyd Cruises
Address: Hapag-Lloyd Kreuzfahrten GmbH, Ballindamm 25, D-20095 Hamburg, Germany
Phone: +49 40 3001 4600
e-mail | Web site
Hebridean Island Cruises
Address: Kintail House, Carleton New Road, Skipton, North Yorkshire BD23 2DE, U.K.
Phone: 01756 704 700 (U.K.); 877-600-2648 (U.S.)
e-mail | Web site 		Holland America Line
Address: 300 Elliott Ave. W., Seattle, WA 98119
Phone: 877-932-4259
e-mail | Web site
Hurtigruten
Address: PO Box 451209, Sunrise, FL 33345
Phone: 866-552-0371
e-mail | Web site 		InnerSea Discoveries
Address: 3826 18th Ave. W, Seattle, WA 98119
Phone: 877-901-1009
e-mail | Web site
Lindblad Expeditions
Address: 96 Morton St. 9th Floor, New York, NY 10014
Phone: 800-397-3348
e-mail | Web site 		MSC Cruises
Address: 6750 North Andrews Ave., Ft. Lauderdale, FL 33309
Phone: 800-666-9333
e-mail | Web site
Norwegian Cruise Line
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 866-234-0292 (pre-cruise); 866-625-1164 (post-cruise)
Web site 		Oceania Cruises
Address: 8300 NW 33rd St. Ste. 308, Miami, FL 33122
Phone: 800-531-5619
e-mail | Web site
P&O Cruises
Address: Carnival House, 100 Harbour Parade, Southampton, SO15 1st, U.K.
Phone: +44 845 3555 333
e-mail | Web site 		Princess Cruises
Address: 24844 Avenue Rockefeller, Santa Clarita, CA 91355
Phone: 800-774-6237
e-mail | Web site
Royal Caribbean International
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 866-562-7625
e-mail | Web site 		Sea Cloud Cruises
Address: 32-40 N. Dean St., Englewood, NJ 07631
Phone: 888-732-2568
e-mail | Web site
Seabourn Cruise Line
Address: 300 Elliott Ave. W, Seattle, WA 98119
Phone: 866-755-5619
e-mail | Web site 		SeaDream Yacht Club
Address: 601 Brickell Key Drive Ste. 1050, Miami, FL 33131
Phone: 800-707-4911
e-mail | Web site
Silversea Cruises
Address: 110 E Broward Blvd., Ft. Lauderdale, FL 33301
Phone: 877-276-6816
e-mail | Web site 		St. Lawrence Cruise Lines
Address: Ste. 200, 253 Ontario St., Kingston, ON K7L 2Z4, Canada
Phone: 800-267-7868
e-mail | Web site
Star Clippers
Address: 760 NW 107th St., Ste. 100, Miami, FL 33172
Phone: 800-442-0551
e-mail | Web site 		Star Cruises
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 800-327-9020
e-mail | Web site
Thomson Cruises
Address: Columbus House, Westwood Business Park, Westwood Way, Coventry CV4 8TT, U.K.
Phone: +44 870 165 0079
Web site 		Uniworld
Address: 17323 Ventura Blvd., Los Angeles, CA 91316
Phone: 800-733-7820
e-mail | Web site
Victoria Cruises
Address: 57-08 39th Ave., Woodside, NY 11377
Phone: 800-348-8084
e-mail | Web site 		Viking River Cruises
Address: 5700 Canoga Ave. Suite 200, Woodland Hills, CA 91367
Phone: 800-304-9616
e-mail | Web site
Voyages of Discovery
Address: 1800 SE 10th Ave. Ste. 205, Ft. Lauderdale, FL 33316
Phone: 866-623-2689
e-mail | Web site 		Windstar Cruises
Address: 2101 4th Ave. Ste. 210, Seattle, WA 98121
Phone: 800-258-7245
e-mail | Web site
--Compiled by Sarah Schlichter, Editor for Cruise Critic's sister site, IndependentTraveler; Updated by Jodi Thomson, Cruise Critic Contributor


You May Also Like:
First Time Cruisers
Cruise Planning
Cruise Deals
Cruise Reviews
Solving Cruise Problems
Past Passenger Programs
Royal Caribbean Cruises
Carnival Cruises
Princess Cruises
Norwegian Cruise Line
Celebrity Cruises
Oasis of the Seas


 
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