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Contacting Your Cruise Line
Home > Features > At Your Service > Contacting Your Cruise Line
While there are plenty of resources for those of us with cruise questions -- travel agents, Cruise Critic's editorial features, and our own boards -- sometimes you just need to get in touch with your cruise line.

In this new feature we offer a roundup of more than 50 cruise lines, with key contact information such as address (snail mail), customer service phone number, and pertinent e-mail address when available. We've also included their Web sites -- if you can't find an answer here, perhaps there's one there.

We offer one caveat. Our three-part series on solving cruise problems is a good place to start before you try to contact your cruise line directly.

American Canadian Caribbean Line
Address: 461 Water St., Warren, RI 02885
Phone: 800-556-7450
e-mail | Web site
American Cruise Lines
Address: 741 Boston Post Rd. Ste. 200, Guilford, CT 06437
Phone: 800-814-6880
Web site
American Safari Cruises
Address: 3826 18th Ave. W., Seattle, WA 98119
Phone: 888-862-8881
e-mail | Web site
Avalon Waterways
Address: 5301 S. Federal Circle, Littleton, CO 80123
Phone: 877-797-8791
Web site
Blue Lagoon Cruises
Address: 2222 Foothill Blvd. Ste. E-175, La Canada Flintridge, CA 91011
Phone: 877-252-3454
e-mail | Web site
Carnival Cruise Lines
Address: 3655 NW 87th Ave., Miami, FL 33178-2428
Phone: 888-CARNIVAL
e-mail | Web site
Celebrity Cruises
Address: 1080 Caribbean Way, Miami, FL 33132
Phone: 800-647-2251 (pre-cruise); 800-256-6649 (post-cruise)
e-mail | Web site
Costa Cruises
Address: 200 South Park Road Ste. 200, Hollywood, FL 33021
Phone: 877-88-COSTA
e-mail | Web site
Cruise West
Address: 2301 Fifth Ave. Ste. 401, Seattle, WA 98121
Phone: 888-851-8133
e-mail | Web site
Crystal Cruises
Address: 2049 Century Park E. Ste. 1400, Los Angeles, CA 90067
Phone: 866-446-6625
e-mail | Web site
Cunard Line
Address: 24303 Town Center Drive Ste. 200, Valencia, CA 91355
Phone: 800-728-6273
e-mail | Web site
Disney Cruise Line
Address: Guest Communications, P.O. Box 10238, Lake Buena Vista, FL 32830
Phone: 800-951-3532
e-mail | Web site
easyCruise
Address: 362, Syngrou Avenue, 176 74 Kallithea Athens, Greece
Phone: +30 211 211 6211
Web site
Fred. Olsen Cruise Lines
Address: Fred. Olsen House, White House Rd., Ipswich IP1 5LL, U.K.
Phone: +44 1473 292217
e-mail | Web site
French Country Waterways
Address: P.O. Box 2195, Duxbury, MA 02331
Phone: 800-222-1236
e-mail | Web site
Hapag-Lloyd Cruises
Address: Hapag-Lloyd Kreuzfahrten GmbH, Ballindamm 25, D-20095 Hamburg, Germany
Phone: +49 40 3001 4600
e-mail | Web site
Hebridean International Cruises
Address: Kintail House, Carleton New Road, Skipton, North Yorkshire BD23 2DE, U.K.
Phone: +44 1756 704 704 (U.K.); 800-659-2648 (U.S.)
e-mail | Web site
Holland America Line
Address: 300 Elliott Ave. W., Seattle, WA 98119
Phone: 877-724-5425
e-mail | Web site
Hurtigruten
Address: 405 Park Ave., New York, NY 10022
Phone: 866-257-6071
Web site
Lindblad Expeditions
Address: 96 Morton St. 9th Floor, New York, NY 10014
Phone: 800-397-3348
e-mail | Web site
MSC Cruises
Address: 6750 North Andrews Ave., Ft. Lauderdale, FL 33309
Phone: 800-666-9333
e-mail | Web site
Norwegian Cruise Line
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 866-234-0292 (pre-cruise); 866-625-1164 (post-cruise)
Web site
Ocean Village
Address: Richmond House, Terminus Terrace, Southampton SO14 3PN, U.K.
Phone: +44 845 075 0032
e-mail | Web site
Oceania Cruises
Address: 8300 NW 33rd St. Ste. 308, Miami, FL 33122
Phone: 866-765-3630
e-mail | Web site
P&O Cruises
Address: Richmond House, Terminus Terrace, Southampton SO14 3PN, U.K.
Phone: +44 845 3555 333
e-mail | Web site
Peter Deilmann Cruises
Address: 1800 Diagonal Rd. Ste. 170, Alexandria, VA 22314
Phone: 800-348-8287
e-mail | Web site
Princess Cruises
Address: 24844 Avenue Rockefeller, Santa Clarita, CA 91355
Phone: 800-774-6237
e-mail | Web site
Royal Caribbean International
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 800-256-6649
e-mail | Web site
Sea Cloud Cruises
Address: 32-40 N. Dean St., Englewood, NJ 07631
Phone: 888-732-2568
e-mail | Web site
Seabourn Cruise Line
Address: 6100 Blue Lagoon Dr. Ste. 400, Miami, FL 33126
Phone: 800-929-9391
e-mail | Web site
SeaDream Yacht Club
Address: 601 Brickell Key Drive Ste. 1050, Miami, FL 33131
Phone: 800-707-4911
e-mail | Web site
Silversea Cruises
Address: 110 E Broward Blvd., Ft. Lauderdale, FL 33301
Phone: 800-722-9955
e-mail | Web site
St. Lawrence Cruise Lines
Address: 253 Ontario St., Kingston, ON K7L 2Z4, Canada
Phone: 800-267-7868
Web site
Star Clippers
Address: 7200 NW 19th St. Ste. 206, Miami, FL 33126
Phone: 800-442-0551
e-mail | Web site
Star Cruises
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 800-327-9020
e-mail | Web site
Thomson Cruises
Address: Columbus House, Westwood Business Park, Westwood Way, Coventry CV4 8TT, U.K.
Phone: +44 870 165 0079
Web site
Uniworld
Address: 17323 Ventura Blvd., Los Angeles, CA 91316
Phone: 818-382-7820
e-mail | Web site
Victoria Cruises
Address: 57-08 39th Ave., Woodside, NY 11377
Phone: 800-348-8084
e-mail | Web site
Viking River Cruises
Address: 5700 Canoga Ave. Suite 200, Woodland Hills, CA 91367
Phone: 800-304-9616
e-mail | Web site
Voyages of Discovery
Address: 1800 SE 10th Ave. Ste. 205, Ft. Lauderdale, FL 33316
Phone: 866-623-2689
e-mail | Web site
Windstar Cruises
Address: 2101 4th Ave. Ste. 1150, Seattle, WA 98121
Phone: 206-292-9606
e-mail | Web site


--Compiled by Sarah Schlichter, Editor for Cruise Critic's sister site, IndependentTraveler. Updated by Erica Silverstein, Associate Editor.
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