American USA Cruise Reviews

Crew and staff were very friendly and helpful. Training was extremely poor and turnover in kitchen servers lost 40% over the trip with only 20% refilled. This made the hotel manager and his managers to fill in all over the ship. The hotel manager had to show the room help how to properly turn the room down@ night. The bathroom mirror was never cleaned during the 10 day trip. Our room was directly ...

A great chance to learn more about Lewis & Clark's expedition from a knowledgeable historian. He was a fun and interesting presenter with lots of photos. The evening entertainers were, for the most part, not our cup of tea but lots of folks seemed to really enjoy them. We were quite comfortable relaxing in our room or in on of the many lounge areas. The Snake & Columbia Rivers locks were quite ...

This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...

I live in Florida so cool weather options are always great in summer. I had been to the area before and loved it, so this cruise was a great way to see the San Juan Islands. I have cruised on American CruiseLine several times before and love the intimacy of a small ship. There were less than 100 passengers. Every one of the stops were fabulous. Friday Harbor, Paulsbo and Port Angeles were my ...

We took two cruises recently, one on a "monster" ship holding more than 4000 passengers and this one on American Cruise Lines. There is no comparison as to which is far superior: American Cruise Line is better by a mile! There are many reasons: traveling in the US makes us feel safe and close to high quality medical facilities; the American crew is wonderful - sweet, attentive, and they ...

This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful. The stops were typical of small town New England coastal life. It was interesting to see how the very rich live. We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great. Of course that was before the pandemic. Perhaps, that ...

We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...

We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...

We chose this cruise because we were booked on Pearl of the Seas and it was canceled several times due to Covid. We were told we had to cruise before the end of 2022 or lose all the money we had paid for the cruise on Pearl of the Seas. There was nothing available on Pearl of the Seas in the New England area and we could not book the cruise for 2023. Our suite was on the 5th floor and was very ...

We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...