American USA Cruise Reviews

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Cruise Critic Overview
  • Coastal and American river itineraries
  • Eight river and small ships offer hassle-free cruising
  • Large cabins with the only balconies in the U.S. coastal industry
  • Read full overview >>

140 American USA Cruise Reviews

Cruiser rating
Excellent
88
Very Good
17
Average
7
Poor
10
Terrible
17
See reviews for
River Cruises
River Cruises
77
Senior Cruises
Senior Cruises
31
Group and Theme Cruises
Group and Theme Cruises
9
First-Time Cruisers
First-Time Cruisers
9
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
iri
Member Since 2015
1 review
2 helpful votes
I was told by a friend to write this review to help others who may be thinking of this particular cruise. My husband and I took a late season cruise on the Mississippi with another couple on an American Cruise line Queen of the ... Read more
Helpful? Thank iri
Zoomom1
Member Since 2014
1 review
2 helpful votes
We had a wonderful time on the Independence, all meals were excellent with several choices at each meal, made for lots of decisions, everything cooked to perfection. Even if you didn't like your choice you could get something else with no ... Read more
gsw36@bajabb.com
Member Since 2014
1 review
1 helpful vote
Sailed November 2014
My husband and I thoroughly enjoyed ourselves on this cruise. The ship is small enough so that you feel you are on your own private yacht with many of your friends. It was easy to meet our fellow passengers during the nightly ... Read more
billandjanie
Member Since 2014
1 review
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read more
PA Traveler 5
Member Since 2014
1 review
2 helpful votes
Sailed November 2014
We have cruised on the "megaships" and really appreciated the smaller, more intimate and friendly cruise. From my first phone call for a reservation to disembarking, everything was in order. Minor problems were handled in a very ... Read more
seamominsb
Member Since 2014
3 reviews
4 helpful votes
Sailed November 2014
The interior of the Independence, which was put into service in 2010, looks like the 60s. I assume the interior was designed to look like Americana, but it just looks tired with soiled and worn upholstery, and tacky carpets and ... Read more
Cloverel
Member Since 2014
1 review
Sailed November 2014
First, we were told when we booked that the average age is 65. The actual average age is 80-82+. On board the cruise director told us she couldn't understand why we were told that? She said the cruise we were on is actually a bit younger ... Read more
sandiarny
Member Since 2014
1 review
14 helpful votes
Sailed November 2014
This shockingly poor experience on American Cruiselines really should be told to warn future travelers just how bad a simple cruise can be. The first obvious situation we encountered was the totally untrained staff which included a brand ... Read more
subnursejoyce
Member Since 2014
1 review
2 helpful votes
We paid a lot of money for this cruise, way more than for a luxury ship. It left Charlotte, SC and was supposed to sail to Jacksonville, Fl. Instead, it stopped at Fernandina Beach. That messed up the connection plans of quite a few of the ... Read more
JRiley13
Member Since 2014
1 review
1 helpful vote
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The ... Read more
brenderart
Member Since 2014
1 review
1 helpful vote
Sailed November 2014
The first night's hotel room was included in the cruise package, as were all shore excursions. It took the hassle out of finding somewhere to stay the night before the cruise, and we knew better the cost of the trip. This was our first ... Read more
SDTracy
Member Since 2014
1 review
2 helpful votes
Sailed October 2014
We had been on the Independence two years before going up the Maine coast. We enjoyed it so much that we signed up for the Hudson River cruise (and also have another planned for 2015 down the Mississippi). Before our trip up the Hudson we ... Read more
jackmoss
Member Since 2014
1 review
2 helpful votes
Sailed October 2014
Marvelous cruise overall. Weather was perfect. Crew was exemplary. Ports were well chosen and of great interest for the most part. Highlights were West Point, Albany and Hyde Park. The Independence is beautifully designed, with ample ... Read more
sightseer2
Member Since 2014
1 review
1 helpful vote
As members of the Eagle Society, we are dedicated to cruising on American Cruise Lines. The Hudson River Fall Foliage Cruise was our most recent and 4th cruise with American Cruise Lines. We thoroughly enjoy each cruise so we continue to ... Read more
364 interstate
Member Since 2014
1 review
1 helpful vote
Sailed September 2014
We enjoyed the atmosphere of the cocktail and Hors d' oeuvres in the Chesapeake lounge. The room was set up in a relaxing and friendly manor. The Hors d' oeuvres were delicious they were brought around fresh and hot. We loved the fresh ... Read more
donna.zelazny
Member Since 2014
1 review
1 helpful vote
We went with 2 other couples and had a wonderful time. The crew was wonderful and the wait staff was outstanding. We really enjoyed the young staff. They were so full of energy and were always so helpful. Janine, Val, Davita and the chef ... Read more
jim.ferris@comcast.net
Member Since 2014
1 review
2 helpful votes
Sailed September 2014
We toured the islands in RI. Shore excursions were awesome. Loved having the young students as servers as they were fun, polite, helpful and gracious. Food and anything you wanted for food or drinks met any requests. Jaene, cruise director ... Read more
sablatt
Member Since 2014
2 reviews
2 forum posts
2 helpful votes
My family of six (88, 61, 59, 29, 25, & 18 years old) took the two Owner's cabins, which each can hold three people and are located on the top deck, next to the captain's cabin. The captain was always at the helm or corner pilots ... Read more
lremly
Member Since 2015
1 review
3 helpful votes
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower Mississippi) ... Read more
crawshaw04
Member Since 2014
2 reviews
1 helpful vote
This cruise exceeded all our expectations. The only negative is that the cabins were much smaller than advertised though still ample. The balconies were small and not private being shared with two other cabins. Nonetheless, the efficiency ... Read more
marthapalmer
Member Since 2014
1 review
2 helpful votes
Sailed July 2014
This cruise was extremely inconsistent in service, dining, entertainment and excursions For the amount of money we spent (over $8000) we expected to have outstanding service and dining. Real lobster crackers are a must for whole lobsters - ... Read more
harkin@cfl.rr.com
Member Since 2014
1 review
We really enjoyed ourselves even though it was changed due to mississippi floods. we think the staff were superb even though there were problems. we especially liked drew godfrey the hotel manager. unfortunately we received info on port ... Read more
bhj
Member Since 2014
1 review
1 helpful vote
Sailed June 2014
This was our seventh cruise with ACL. As always, they didn't disappoint us. The highlight was taking a shore tour to Olympic National Park and the scenery from Hurricane Ridge. It was 46 degrees in June but the view was well worth it, ... Read more
Helpful? Thank bhj
barbthom2
Member Since 2014
1 review
With beautiful weather we left Baltimore's Inner Harbor and sailed down the Bay under two bridges the second being the double spans of the Chesapeake Bay Bridge. The ship had only 54 passengers so over the cruise we met many of them. They ... Read more
StevieMcD
Member Since 2014
2 reviews
1 helpful vote
Sailed June 2014
American Cruise Lines always does a great job: interesting ports, great food, good lecturers, caring staff and large cabins. They do everything to cater to their passengers including paying postage on letters and complimentary cocktail ... Read more

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