American USA Cruise Reviews

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American Cruise Lines

Cruise Critic Overview

  • Coastal and American river itineraries
  • Eight river and small ships offer hassle-free cruising
  • Large cabins with the only balconies in the U.S. coastal industry
  • Read full overview >>
156 American USA Cruise Reviews
Cruiser rating
Excellent
98
Very Good
21
Average
8
Poor
10
Terrible
18
See reviews for
River Cruises
River Cruises
82
Senior Cruises
Senior Cruises
38
Group and Theme Cruises
Group and Theme Cruises
13
First-Time Cruisers
First-Time Cruisers
9
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
simpsn315
Member Since 2016
1 review
1 helpful vote
This was a small ship cruise in the truest fashion. The ship's crew went overboard to make our cruise as enjoyable as we have experienced on any previous big ship cruise. When you are recognized by your name and at Happy Hour the staff ... Read more
otterbabi1962
Member Since 2015
1 review
3 forum posts
4 helpful votes
We chose American Cruise Lines because we wanted to be on a small ship, we loved the itinerary, our friends who'd been on before said everyone seems like family, and the reviews were great. We were looking for a great experience ... Read more
GeneralGrant
Member Since 2013
2 reviews
1 forum post
2 helpful votes
From the time that we were greeted on-board at Charleston, to the moment we dropped off our bags at the Jacksonville, we had a 5-star experience! Sure there were bumps in the road along the way, but even those minor complaints paled as we ... Read more
Ckligfeld
Member Since 2016
1 review
3 helpful votes
We had a delightful introduction to River-cruising in the USA with American Cruise Lines up the Mississippi. Their attention to every detail made the trip pure pleasure for us. And we thank their wonderful chef for accommodation to our ... Read more
bhopal21
Member Since 2004
1 review
9,870 forum posts
9 helpful votes
American Cruise Lines- Historic South and Golden Isles Cruise March 19-26, 2016 We arrived in Charleston two days prior to the cruise departure and stayed at the Hyatt Place historic district on King St. The hotel is only 5 months ... Read more
LizLibrarian
Member Since 2015
1 review
7 helpful votes
Sailed October 2015
When we first got on the ship, I thought, "This must be an old ship that they retrofitted". There were duct tape repairs in the dining room. The cabin looked like something out of the 1970s. Then the captain told us it had been ... Read more
drwhitte
Member Since 2014
1 review
4 helpful votes
Sailed October 2015
This was the fourth cruise I have taken with ACL and I have enjoyed all of them. I prefer the smaller ships to the larger ones that I have sailed with before. I also appreciate the All American approach by the cruise line. It is so much ... Read more
Lauretteellis@aol.com
Member Since 2015
1 review
19 helpful votes
This cruise was a pleasant surprise. The critics, we felt, were harsh and not very fair. Yes the rooms were small and it was pricey but there were many positives which outweighed the negatives. The food was unbelievable not only for a ... Read more
Minnesota Cross
Member Since 2015
1 review
6 helpful votes
This was our first experience with cruising US inland waterways. The Puget Sound area was on our bucket list and we wisely opted not to try and cover it by auto. After looking over the ACL information with all the particulars about ... Read more
Scl travels
Member Since 2015
1 review
1 helpful vote
Sailed September 2015
Stepping aboard the ACL ship at the Seattle dock, I was instantly transported back in time to the dock in Florida for the first cruise I took on ACL with my husband. The feeling of ‘coming home’ filled me with comfort and ... Read more
Ronald S Hollo
Member Since 2015
1 review
5 helpful votes
The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four ... Read more
jsherwig
Member Since 2015
1 review
2 helpful votes
Sailed August 2015
We followed the Lewis and Clark Trail on the Snake and Columbia Rivers. We are veteran river cruisers (Europe) but this was our first with ACL and first in the USA. The open seating for breakfast, lunch and dinner gave us an opportunity to ... Read more
pppgringa
Member Since 2016
1 review
Where to begin??? This was trip number thirteen (yes, 13) for me on American Cruise Lines, so to say I am a charter member of their fan club would be an understatement!! Since I've taken every East Coast itinerary: Golden South (2x), New ... Read more
crawshaw04
Member Since 2014
2 reviews
4 helpful votes
Sailed August 2015
Our first cruise with American was on the Columbia River. We were so pleased we signed up for another cruise before we left the Columbia. This most recent cruise was from Minneapolis/St Paul to St Louis in August, 2015. The food service ... Read more
Dutchactor
Member Since 2015
1 review
43 helpful votes
Sailed August 2015
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the ... Read more
Osage Sheri
Member Since 2015
1 review
10 helpful votes
Sailed July 2015
The Lobster Cruise was our first ACL Cruise. Overall the cruise was an outstanding experience. It was a very laid back cruise, which is exactly what we were looking for. The crew was very young and worked very hard, part of the time ... Read more
WillieW0218
Member Since 2015
1 review
6 helpful votes
Sailed July 2015
My wife and I took the Columbia/Snake River route from Portland to Clarkston. Staff very courteous and seemed anxious to please. Cabin person was new & couldn't seem to get the hang of fresh towels each day, but seemed to get it after ... Read more
judinsd
Member Since 2015
1 review
6 helpful votes
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative ... Read more
djmunro
Member Since 2013
2 reviews
6 helpful votes
The New England Islands cruise aboard the American Star was our second trip with American Cruise Lines. Just like the first cruise, this was such a wonderful experience and I highly recommend it to all. From the moment we got to the ... Read more
Hendri4
Member Since 2015
1 review
3 helpful votes
Sailed June 2015
Weather was great. Scenery was beautiful. Small towns were nice to walk through. The jet boat excursion and whale watching were two of the favorite extras. Food and accommodations were excellent. Quiet relaxing cruise..not a fast ... Read more
cruiselazy
Member Since 2015
1 review
4 helpful votes
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were great. ... Read more
babyboomer46
Member Since 2011
1 review
22 forum posts
4 helpful votes
This was our third cruise with ACL. The night before the cruise, we stayed in a hotel recommended by ACL that provided a shuttle to dock. Embarkation was simple and fast--drop off your bag and walk on board! The ship could accommodate ... Read more
StevieMcD
Member Since 2014
2 reviews
Sailed June 2015
This was my 5th cruise with ACL. It happened to be in my neck of the woods so didn't have to fly to get there. The scenery was spectacular. I would have been content to just sit on the boat and sail around looking at the scenery. The ... Read more
glendel2
Member Since 2015
1 review
3 helpful votes
We were used to cruising on large cruise ships, so this was a delightful change. We enjoyed the camaraderie of fewer people, great service while dining and stateroom attention. The entertainment was great. The tours were very enjoyable ... Read more
Perry Treadwell
Member Since 2015
1 review
2 helpful votes
The highlight of the trip was the resource person, Todd Webber, who took the part of Mariwether Lewis telling the history of the expedition. Richland the try cities site of the Hanford Nuclear facility. Getting to know the ... Read more

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