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American USA Cruise Reviews

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Cruise Critic Overview
  • Coastal and American river itineraries
  • Eight river and small ships offer hassle-free cruising
  • Large cabins with the only balconies in the U.S. coastal industry
  • Read full overview >>

140 American USA Cruise Reviews

Cruiser rating
Excellent
89
Very Good
15
Average
8
Poor
12
Terrible
15
See reviews for
River Cruises
River Cruises
83
Senior Cruises
Senior Cruises
28
First-Time Cruisers
First-Time Cruisers
11
Family Cruises
Family Cruises
9
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
LWoodC
Member Since 2016
1 review
0 forum posts
1 helpful vote
We were referred by a friend/colleague who had been on more than one cruise with this company. The cruise is designed for more mature passengers which was very nice. No one was loud, rude or drunk on this cruise. When I considered that ... Read more
dtraylor
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed May 2016
Had only been to Portland, Maine before and wanted to see more of Maine. Had book a cabin on the lower deck, but when I arrived because of the lesser number of passsengers I was upgraded to the third deck with a private balcony. Everything ... Read more
bayspees
Member Since 2016
1 review
0 forum posts
1 helpful vote
The cruise line was recommended by a friend. The cost is a bit steep but worth every penny. Norwegian 7 day eastern Caribbean cruise for 2 is about $2200. A 6 day cruise along the coast of Maine for 2 was about $8000. The difference? ... Read more
simpsn315
Member Since 2016
1 review
0 forum posts
0 helpful votes
This was a small ship cruise in the truest fashion. The ship's crew went overboard to make our cruise as enjoyable as we have experienced on any previous big ship cruise. When you are recognized by your name and at Happy Hour the staff ... Read more
otterbabi1962
Member Since 2015
1 review
0 forum posts
2 helpful votes
We chose American Cruise Lines because we wanted to be on a small ship, we loved the itinerary, our friends who'd been on before said everyone seems like family, and the reviews were great. We were looking for a great experience ... Read more
GeneralGrant
Member Since 2013
2 reviews
1 forum post
2 helpful votes
From the time that we were greeted on-board at Charleston, to the moment we dropped off our bags at the Jacksonville, we had a 5-star experience! Sure there were bumps in the road along the way, but even those minor complaints paled as we ... Read more
Ckligfeld
Member Since 2016
1 review
0 forum posts
1 helpful vote
We had a delightful introduction to River-cruising in the USA with American Cruise Lines up the Mississippi. Their attention to every detail made the trip pure pleasure for us. And we thank their wonderful chef for accommodation to our ... Read more
bhopal21
Member Since 2004
1 review
9,820 forum posts
8 helpful votes
American Cruise Lines- Historic South and Golden Isles Cruise March 19-26, 2016 We arrived in Charleston two days prior to the cruise departure and stayed at the Hyatt Place historic district on King St. The hotel is only 5 months ... Read more
endoahc
Member Since 2015
1 review
0 forum posts
6 helpful votes
My first impression of the American Eagle was WOW...new, bright, clean, everyone very helpful, large room with very nice bathroom etc. That never changed, but the food was very mediocre, limited choices and much nickle and diming. For ... Read more
LizLibrarian
Member Since 2015
1 review
0 forum posts
7 helpful votes
Sailed October 2015
When we first got on the ship, I thought, "This must be an old ship that they retrofitted". There were duct tape repairs in the dining room. The cabin looked like something out of the 1970s. Then the captain told us it had been ... Read more
drwhitte
Member Since 2014
1 review
0 forum posts
4 helpful votes
Sailed October 2015
This was the fourth cruise I have taken with ACL and I have enjoyed all of them. I prefer the smaller ships to the larger ones that I have sailed with before. I also appreciate the All American approach by the cruise line. It is so much ... Read more
Lauretteellis@aol.com
Member Since 2015
1 review
0 forum posts
11 helpful votes
This cruise was a pleasant surprise. The critics, we felt, were harsh and not very fair. Yes the rooms were small and it was pricey but there were many positives which outweighed the negatives. The food was unbelievable not only for a ... Read more
Minnesota Cross
Member Since 2015
1 review
0 forum posts
3 helpful votes
This was our first experience with cruising US inland waterways. The Puget Sound area was on our bucket list and we wisely opted not to try and cover it by auto. After looking over the ACL information with all the particulars about ... Read more
Scl travels
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed September 2015
Stepping aboard the ACL ship at the Seattle dock, I was instantly transported back in time to the dock in Florida for the first cruise I took on ACL with my husband. The feeling of ‘coming home’ filled me with comfort and ... Read more
Ronald S Hollo
Member Since 2015
1 review
0 forum posts
3 helpful votes
The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four ... Read more
jsherwig
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed August 2015
We followed the Lewis and Clark Trail on the Snake and Columbia Rivers. We are veteran river cruisers (Europe) but this was our first with ACL and first in the USA. The open seating for breakfast, lunch and dinner gave us an opportunity to ... Read more
crawshaw04
Member Since 2014
2 reviews
0 forum posts
4 helpful votes
Sailed August 2015
Our first cruise with American was on the Columbia River. We were so pleased we signed up for another cruise before we left the Columbia. This most recent cruise was from Minneapolis/St Paul to St Louis in August, 2015. The food service ... Read more
Dutchactor
Member Since 2015
1 review
0 forum posts
29 helpful votes
Sailed August 2015
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the ... Read more
Osage Sheri
Member Since 2015
1 review
0 forum posts
6 helpful votes
Sailed July 2015
The Lobster Cruise was our first ACL Cruise. Overall the cruise was an outstanding experience. It was a very laid back cruise, which is exactly what we were looking for. The crew was very young and worked very hard, part of the time ... Read more
Dick Crippen
Member Since 2015
1 review
0 forum posts
1 helpful vote
After cruising the Rhine last year we decided to try a river cruise in America. Our choice was the American Eagle from New Orleans to Memphis. Because of my schedule, we had to schedule it in July which was probably not the best from the ... Read more
WillieW0218
Member Since 2015
1 review
0 forum posts
4 helpful votes
Sailed July 2015
My wife and I took the Columbia/Snake River route from Portland to Clarkston. Staff very courteous and seemed anxious to please. Cabin person was new & couldn't seem to get the hang of fresh towels each day, but seemed to get it after ... Read more
judinsd
Member Since 2015
1 review
0 forum posts
4 helpful votes
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative ... Read more
djmunro
Member Since 2013
2 reviews
0 forum posts
4 helpful votes
The New England Islands cruise aboard the American Star was our second trip with American Cruise Lines. Just like the first cruise, this was such a wonderful experience and I highly recommend it to all. From the moment we got to the ... Read more
Hendri4
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed June 2015
Weather was great. Scenery was beautiful. Small towns were nice to walk through. The jet boat excursion and whale watching were two of the favorite extras. Food and accommodations were excellent. Quiet relaxing cruise..not a fast ... Read more
cruiselazy
Member Since 2015
1 review
0 forum posts
4 helpful votes
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were great. ... Read more

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