American River Cruise Reviews

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American Cruise Lines

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Cruise Critic Overview

  • Coastal and American river itineraries
  • Eight river and small ships offer hassle-free cruising
  • Large cabins with the only balconies in the U.S. coastal industry
  • Read full overview >>
94 American River Cruise Reviews
Cruiser rating
Excellent
59
Very Good
12
Average
4
Poor
7
Terrible
11
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River Cruises
River Cruises
94
Senior Cruises
Senior Cruises
92
Group and Theme Cruises
Group and Theme Cruises
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First-Time Cruisers
First-Time Cruisers
16
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
nitaburke@yahoo.com
Member Since 2015
1 review
1 helpful vote
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms are ... Read more
wdrone
Member Since 2015
1 review
Sailed December 2014
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French Quarter - a good choice ... Read more
eaorja
Member Since 2014
1 review
2 forum posts
9 helpful votes
We looked forward to taking a cruise on the "Queen of the Mississippi". We decided to go on the trip for our 25th wedding anniversary. The trip was from New Orleans to Memphis. What a HUGE disappointment, to say the least. First of all, ... Read more
billandjanie
Member Since 2014
1 review
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read more
seamominsb
Member Since 2014
3 reviews
4 helpful votes
Sailed November 2014
The interior of the Independence, which was put into service in 2010, looks like the 60s. I assume the interior was designed to look like Americana, but it just looks tired with soiled and worn upholstery, and tacky carpets and ... Read more
Cloverel
Member Since 2014
1 review
Sailed November 2014
First, we were told when we booked that the average age is 65. The actual average age is 80-82+. On board the cruise director told us she couldn't understand why we were told that? She said the cruise we were on is actually a bit younger ... Read more
sandiarny
Member Since 2014
1 review
16 helpful votes
Sailed November 2014
This shockingly poor experience on American Cruiselines really should be told to warn future travelers just how bad a simple cruise can be. The first obvious situation we encountered was the totally untrained staff which included a brand ... Read more
subnursejoyce
Member Since 2014
1 review
3 helpful votes
We paid a lot of money for this cruise, way more than for a luxury ship. It left Charlotte, SC and was supposed to sail to Jacksonville, Fl. Instead, it stopped at Fernandina Beach. That messed up the connection plans of quite a few of the ... Read more
JRiley13
Member Since 2014
1 review
1 helpful vote
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The ... Read more
sightseer2
Member Since 2014
1 review
1 helpful vote
As members of the Eagle Society, we are dedicated to cruising on American Cruise Lines. The Hudson River Fall Foliage Cruise was our most recent and 4th cruise with American Cruise Lines. We thoroughly enjoy each cruise so we continue to ... Read more
364 interstate
Member Since 2014
1 review
1 helpful vote
Sailed September 2014
We enjoyed the atmosphere of the cocktail and Hors d' oeuvres in the Chesapeake lounge. The room was set up in a relaxing and friendly manor. The Hors d' oeuvres were delicious they were brought around fresh and hot. We loved the fresh ... Read more
sablatt
Member Since 2014
2 reviews
2 forum posts
3 helpful votes
My family of six (88, 61, 59, 29, 25, & 18 years old) took the two Owner's cabins, which each can hold three people and are located on the top deck, next to the captain's cabin. The captain was always at the helm or corner pilots ... Read more
lremly
Member Since 2015
1 review
3 helpful votes
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower Mississippi) ... Read more
crawshaw04
Member Since 2014
2 reviews
1 helpful vote
This cruise exceeded all our expectations. The only negative is that the cabins were much smaller than advertised though still ample. The balconies were small and not private being shared with two other cabins. Nonetheless, the efficiency ... Read more
marthapalmer
Member Since 2014
1 review
2 helpful votes
Sailed July 2014
This cruise was extremely inconsistent in service, dining, entertainment and excursions For the amount of money we spent (over $8000) we expected to have outstanding service and dining. Real lobster crackers are a must for whole lobsters - ... Read more
bhj
Member Since 2014
1 review
2 helpful votes
Sailed June 2014
This was our seventh cruise with ACL. As always, they didn't disappoint us. The highlight was taking a shore tour to Olympic National Park and the scenery from Hurricane Ridge. It was 46 degrees in June but the view was well worth it, ... Read more
Helpful? Thank bhj
barbthom2
Member Since 2014
1 review
With beautiful weather we left Baltimore's Inner Harbor and sailed down the Bay under two bridges the second being the double spans of the Chesapeake Bay Bridge. The ship had only 54 passengers so over the cruise we met many of them. They ... Read more
StevieMcD
Member Since 2014
2 reviews
1 helpful vote
Sailed June 2014
American Cruise Lines always does a great job: interesting ports, great food, good lecturers, caring staff and large cabins. They do everything to cater to their passengers including paying postage on letters and complimentary cocktail ... Read more
pabate
Member Since 2014
1 review
2 helpful votes
Sailed June 2014
The ship was clean, the dining room was well lit, the crew was marvelous and the cruise was very interesting. The food was well above average, however the way the last dinner was served was not so good. The lobster tail was split but it ... Read more
Alamedacruiser
Member Since 2012
2 reviews
2 forum posts
1 helpful vote
The Queen of the West docked at the Red Lion Hotel at Jantzen Beach in Portland. Boarding was easy with our bags picked up from our room in the hotel. We boarded about 10:30 am and joined our new shipmates in the lounge. Our room was ready ... Read more
HDN2ACRUISE
Member Since 2013
1 review
This was my seventh cruise with American Cruise Lines and my first aboard the Queen of the Mississippi. This cruise was exceptional. The food was well planned, presented and varied. The option of half portions was not only economical in ... Read more
MissAndy
Member Since 2014
1 review
Everything about this River cruise from Memphis to NewOrleans was first class. 1. Staterooms were spacious with the largest bathrooms I have experienced on a cruise ship. 2. Food was plentiful with lots of variety. Service was ... Read more
DiDume
Member Since 2014
1 review
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. That is why we hope ... Read more
Singoalla
Member Since 2015
1 review
2 helpful votes
This was our first cruise on an American Cruise Line ship. From the time we embarked on the ship in New Orleans until we disembarked 7 nights later, the quality of the service, the state rooms, the food, the outings, the guides and the ... Read more
LINDYJ
Member Since 2014
1 review
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I ... Read more

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