1. They need a lot more trained staff. The absence of trained staff who could speak English or knew what they were doing was very noticeable which led to poor service and lots of misunderstandings. We suspect that RCI was training new staff at our expense without having many experienced mentors.
2. The food offered at both Windjammer and the specialty restaurants was predictable, boring, ...
This was my second cruise in Australia, this cruise was the worst one I've been on. A few positives, 1. Some of the guest shows were very good.2. Restaurant staff were good.
That is where it begins and ends. Room service was appalling, food on the ship was good for the first two days and downhill from there with the exception of the specialty restaurants. Our room with balcony while in a good ...